@Barbie Hi. I have a Barbie shop-with-me cash register that has stopped working and I was wondering if you could tell me how I can get it fixed. For reference it's not the batteries as I changed them recently and it still won't work. I thank you for your time and consideration.
@Barbie@Mattel seriously. You need to work on your product quality. The Barbie plane has issues and the tail has just broken off the Barbie Flower Magic mermaid as it turns out it’s held on by two tiny bits of plastic.
@Barbie@Mattel I’m really disappointed. I bought Ken clothing sets for my daughter’s Christmas gift, but they don’t fit her Ken doll. She was heartbroken. I even checked other Kens at the store, and they’re all the same size. Why are the clothes so small? #Mattel#Barbie
@Jenny4pointO For a status check on your order, please contact the Mattel Creations Support team. They can be reached by phone at 1-800-858-0102 (or 201-443-1091 for those located outside of North America). They’re available Monday through Friday 9a.m. – 6p.m. Eastern Time.
@Barbie My 6 y/o daughter would like a Barbie just like her. She has type 1 diabetes and this is the pink world she was dealt. Please make a Barbie with a glucometer or a CGM in her arm or belly and an insulin pump. It would really give a ton of kids a sense of belonging!
hey @FedExHelp look what you did to my Doctor Who @Barbie! 1st pic: your driver's; blurred, still shows TERRIBLE DAMAGE. rest are my pics. package AND contents RUINED! this is a limited edition! it was to be a GIFT! @FedEx: the CHEAPEST carrier AND the WORST! consistently BAD.
@miss_sugarfree_ This doll still has the September 26th expected ship-by date as reflected at the time of order. Be sure to keep an eye on your email for updates.
@Lindsey5669 While we may not have an exact match, we do make some Barbies with glasses that you can interchange the glasses to go on your Barbies. Check your local retailer and online for Barbie Fashionistas with glasses.
@Barbie is there a barbie with glasses or glasses you can get for barbies? My daughter is a brunette with glasses and asking why there isn't any barbies like her and I'm not sure why.
@Mustafa66097117 Sizden müsait olduğunuz ilk zamanda bizi aramanızı rica ederiz. Bize hafta içi 09:00-18:00 saatleri arasında, +90 216 570 75 22 no'lu telefondan ulaşabilirsiniz.
@jo2107 Hi Jo! We hear you, greatly appreciate your patience with us, and can understand your frustration. You may contact our Consumer Services team by phone at 1-800-524-8697. They're available Monday - Friday, between 9am-6pm EST. Or you can contact us here: spklr.io/6010LNpn
@Barbie Hi, is there any way to fix this? I assembled per instructions but looking inside the wing it’s been put on the wrong way during manufacture hence facing the way, no receipt as was a Christmas present.
@drethoughts We're so sorry to hear that! Please contact our Customer Service team for help. You can reach out via this link: spklr.io/6013LkpJ
Just use the drop down to locate your local team’s info.
@IanPrice85 Hi Ian! We do our best to stock replacement parts for our products! Give us a call so we can look into availability for you. Phone support is available at 1-800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. Or you can check our parts website at spklr.io/6018Ln8A.
@nomisupasta Hi there! We greatly appreciate your patience with us and can understand your frustration. You may contact our Consumer Services team by phone at 1-800-524-8697. They're available Monday - Friday, between 9am-6pm EST. Or you can contact us here: spklr.io/6011aA7f
When I was a young girl my @Barbie had the same issue my kids @Barbie has today... The head that keeps coming off!!! As a mother I have never experienced something more annoying than been woken from slumber to put a damn head back on the BARBIE😡
Anyone else having an issue purchasing the Filipino Barbie? Legit have been trying to check out with the nonstop error: there was an issue creating your order. Try again, or contact us for more details. @barbie
I’ve tried different browsers and CC’s as well.