Uber Support

@esther_levy5 Agradecemos el tiempo que dedicaste en informarnos esta situación, para nosotros es importante la seguridad de nuestros Usuarios. Estaremos pendiente de cualquier otra novedad que tengas. Estamos 24/7 para vos.

@Uber_Support Ya le avisé a la damnificada. Ella se va acontactar pprque tiene todos los detalles

Hola.les pedimos que nos ayuden a denunciar a esta deloncuente que maneja un @Uber_ARG @Uber sin chapa y que hoy dejo tirada a nuestra amiga en la esquina del Luna Park, la sacó de un brazo del auto, le tiró el equipaje a la calle y amenazó con pegarle.

@melaninking94 We've reached out via DM. Please check your inbox for our message. We're here to help.

@Uber_Support I had an issue with my order and have been trying to reach support to no avail. Is there a tech issue going on?

@_KoreAidoneus Olá. Para facilitar o atendimento, segue a página e nos envia uma mensagem no privado com mais informações sobre a sua solicitação. twitter.com/messages/compo…

@Uber_Support @Uber tem motorista de vcs dando golpe nos passageiros não finalizando as corridas quando descemos do carro. Aconteceu 2x cmg em menos de 1 semana e só uma dessas corridas o valor subiu de 15 reais pra quase 50 +

@MartianMine It looks like you have a concern regarding a driver, and we'd like to check on this. Please follow us, then send us a DM with your account's phone number, email address, and the trip details. We'll be looking forward to your response.

@Uber @wayve_ai @NissanUSA

A big step forward for autonomous mobility in Japan 🇯🇵 Together with @wayve_ai and @NissanUSA, we’ve announced our Tokyo robotaxi pilot with a safety operator in 2026. The all new Nissan LEAF will be powered by Wayve’s AI Driver and available exclusively on Uber. The future is here.

@M_alwan20 نحن هنا لمساعدتك، متعب. تم التواصل معك عبر الرسائل الخاصة، يرجى مراجعتها.

@Uber_Support @KatieAn89433004 برجاء الرد عالخاص

@Uber_Support I need urgent help. My grocery order was split between two drivers; one delivered, but the other never showed up and the order disappeared. I'm missing over half my food and the app says it will take 2 days to help. Can someone look at this now?

@GilmanRicki We're sorry to hear about this experience. Please send us a DM with the email and phone number associated with your Uber account, so we can assist you further.

@UberEats i place an order with merchant potbelly and 3 different uber drivers went to pick up my order and stated that someone stole my order. I tried to call the store but no one answered. Uber Eats just tried reconnecting me with new drivers but the same thing happened.

@NagoyaTake50758 タケさん大阪 様 お問合せいただき、ありがとうございます。 適切にサポートをさせていただくため、アカウントにご登録のメールアドレス・電話番号・注文番号をDMでお送りいただけないでしょうか。 ご連絡をお待ちしております。

@UberEats_JP 本日、ホテル泊だったが 住所変更するのを忘れて、ローソンにオーダーしてしまった。気付いて、5分後にキャンセルしようとしたら、 料金全て請求。 買い物すら始まってないのに酷くないか。 先日は配達のデフォルトが優先配達となっていた。 どんだけ酷いねん。

え? お店と同じ価格でお届け!? Uber Eatsは、ずーっと、使いやすい価格へ。 詳しくはアプリをチェック📱

@JmLNy1554 Thank you for contacting us via X. We’ve sent a response to your inquiry through direct message.

@Uber_Support please check your messages

@Himansh95478381 We understand this experience was less than ideal. We'd like to take a closer look. Please send us a DM with the phone number and email address associated with your account. We'll be looking forward to your response.

@Uber i booked prepaid ride and the driver also took a payment to his own bank account after completing a ride kindly take necessary action against him and return my money. I have attached screenshot of the ride.

@take_OFF_travel We're sorry to hear about this experience. We've been in touch via DM. If you have any questions, please let us know by replying to that message.

@Uber_Support since Uber support never ever responds I need to post. Courier canceled my ride and charged me.

@CinthRod Hola, recuerda que estamos para apoyarte. Te hemos dejado un mensaje privado para continuar con más detalles sobre tu solicitud. Nos vemos allá.

No me gusta hacer problemas pero si es la única manera de que me den soporte, ni modo. @Uber qué onda con tus cargos duplicados? Detecte 2 esta semana en mi cuenta bancaria y tu soporte, del asco, no me resuelven nada

Hi, Thank you for reaching out to us. We truly regret the experience you had with your order. We're ready to look into this. Please send us your email address and mobile number linked to your account along with more details about your issue and the order's order ID number via a private message, so that we can further assist you.

@UberEats this will be the last time I will ever order from you. This is how my cookie dough arrived and I’m told I can’t get a refund?? How am I supposed to eat concrete??

@AidenHu17295340 Thanks for reaching out to us. Could you please share your email address and phone number linked to your Uber account via DM? So, that we can assist you further. Looking forward for your response.

@Uber_Support Kind of hard to send DM when it won't open...

@UberEats I find it sad, when you go to support to ask about a delivery that is missing items, & no info in initial email... & then spend 30 min on chat support & still no help... when the info should be right there on computer & now gotta wait 6 to 12 hours for help! Really???

@mltmshnucr We understand your concern. Please send us the email and phone number associated with your account as well as the date and time of the order, so we can assist you further.

Ordered groceries on Uber Eats, driver marked it as delivered without even asking for the PIN… and I never received my order. This is unacceptable. Where is my order and how was it completed without verification? @UberEats please fix this. @Uber #uberissues #stolen #fraud

@Cherries5637 We understand your concern and have reviewed the matter. A response has been provided to you via direct message. We kindly request you to check your inbox.

@Uber_Support #support #ubersupport #uber I understand your support team has to keep a script.. But all I wanted was someone who could actually help me..

@KingjongleeK To assist you further, kindly share us the phone number and email address associated with your Uber account via DM, as well as more details of your concern, so we can assist you accordingly. Looking forward to your response. twitter.com/messages/compo…

Got scammed by Uber Eats just now. I have uber membership too, but still I got scammed blatantly. @Uber

We acknowledge your concern and would like to look into this further for you. To help us assist you better, could you please send us a DM with the email address and phone number linked to your account, along with the order details such as the restaurant name and order ID, if available? We look forward to your response.

@UberEats ripoff!!! I order and it says 1:15 arrival, he picks it up and now it says 1:40 arrival. What the fuck? So no wI have to pay for cold food? This is bullshit!!! Why should I have to pay for cold food? I'm not!!! I'll be challenging the charge as dissatisfied.

@dzety___ We understand this experience was less than ideal. We'd like to take a closer look. Please send us a DM with the phone number and email address associated with your account. We'll be looking forward to your response.

@Uber @Uber_Support My driver arrived 19 minutes late, which caused me to miss my train. Your support confirmed the delay, but refused any compensation and kept sending automated replies until they stopped responding. Is this really your customer service standard?