VIPBags

@MoonlightRashmi Hi, we regret the unpleasant experience. Kindly share your contact and order details via DM so we can assist you further. twitter.com/messages/compo…

@CapreseGirl @VIPBagsIndia @jagograhakjago @consumerforum_ @getmyrefundin My pickup was done on 13th March. Today is the 8th day since pickup. My order was delivered damaged and delayed after 15 days of placing the orde( on 27th February) and now I have to beg for my refund ?

@BhaveshKolluri Hi Bhavesh, we regret the unpleasant experience. Please share your contact details via DM for further assistance. twitter.com/messages/compo…

@VIPBagsIndia @VIPBagsIndia This is disappointing. Ordered Aristocrat set of 3 bags but only 1 delivered. Myntra is offering refund instead of fixing seller mistake. As the brand, please intervene and help ensure I receive the complete product I paid for.

Ordered a set of 3 trolley bags from @myntra @MyntraSupport but received only 1. Now Myntra is forcing a return + refund instead of providing replacement/missing items. I purchased this during sale. Refund is not a fair resolution. Please resolve this properly. Screenshot attach

@yash25934 Hi Yash, we regret to hear about your experience. Kindly share your contact details via DM so we can assist you promptly. twitter.com/messages/compo…

@VIPBagsIndia very bad service from VIP. My Trolley is under warranty I claim for exchange. The company was exchanged my Trolley with very bad colour. And poor quality and now the company offer me to repair my oldest Trolley, but I don’t want to repair.

@yash25934 Hi Yash, we regret the unpleasant experience. Please share your contact details via DM for further assistance. twitter.com/messages/compo…

@vidhanverma Hi Vidhan, we regret the unpleasant experience you had. Please share your contact details and the service ticket ID via DM for further assistance. twitter.com/messages/compo…

@VIPBagsIndia have had the same carlton bag repaired four times in three years with the same complaint - broken lock. it has been repaired, replaced over its short life, but issue persists. clearly a shoddy product quality issue. done with it. can i please have my money back?

@vardhanv54607 Hi Vansh, we regret the unpleasant experience. Kindly share your contact details and an image of the issue with your bag via DM for further assistance. twitter.com/messages/compo…

@VIPBagsIndia what is the purpose of providing online platform for claim warranty process where individuals cant do it? Product name has nothing to show in dropdown and it doesn’t gets submitted Attached for reference.

@akshay81k Hi Akshay, we regret the unpleasant experience. Kindly share your contact details and the payment screenshot via DM for further assistance. twitter.com/messages/compo…

@VIPBagsIndia @jagograhakjago @VIPBagsIndia Paid for a VIP Ion Cabin Bag on 13 Nov 2025 but the order was never created. Shared payment proof and followed up many times. 4 months later: no bag, no refund, no resolution. Extremely poor customer service. Please resolve

@Sutapa1002 Hi Kripa, we have highlighted your issue and will get back to you with an update as soon as possible. We appreciate your patience in the interim.

@VIPBagsIndia My order no is #CAP146518 kindly give the details of the delivery date.

@DBhadraa29982 Hi Dinesh, we have highlighted this to our concerns team. We will get back to you with an update as soon as possible. We appreciate your patience in the meantime.

@VIPBagsIndia You please call. Chembur, Mumbai, Maharashtra, India

Tweet 2 The product is still under the 12-month international warranty. Dealer stamp and tags are available. Kindly arrange repair or replacement at the earliest. Looking forward to a prompt resolution. #Aristocrat #CustomerCare

@DBhadraa29982 Hi Dinesh, please share your address details via DM so we can assist you promptly. twitter.com/messages/compo…

@VIPBagsIndia Is it secure to disseminate one's address on social media?

@DBhadraa29982 Hi Dinesh, please share your address with the pincode via DM for further assistance. twitter.com/messages/compo…

@DBhadraa29982 Hi Dinesh, we regret the unpleasant experience. Kindly share your contact details, an image of the issue with your bag, the warranty card, the invoice, and your address with the pincode via DM for further assistance. twitter.com/messages/compo…

I reported on 03.03.2026 that my Knockout LP Backpack (Navy Blue), bought from Chembur D’Mart on 15.10.2025 for ₹2699 has severe zipper stitching damage within months and is now unusable. It is still under the 12-month warranty Kindly arrange repair or replacement @VIPBagsIndia

@kamalchowdhury1 Hi Kamalpriti, we regret the unpleasant experience. Please share your contact details, the warranty card, the invoice, and your address with the pincode via DM for further assistance. twitter.com/messages/compo…

@InSkybags @VIPBagsIndia i bought a bag from Amazon and tried to register but got this message could you pls explain how it got duplicate and will the invoice be eligible for claiming warranty and no registration is required

@Anchor_Sreyasi Hi Sreyasi, sorry for the inconvenience caused. We have highlighted your issue and will get back to you with an update as soon as possible. We appreciate your patience in the meantime.

@VIPBagsIndia My order number is #CAP138822. I received different looking product from what I ordered. I want to return the product and want full refund along with delivery charges. Kindly do the needful.

@Anujkumarparmar Hi Anuj, this isn’t the experience we want you to have. We have highlighted your issue and will get back to you with an update as soon as possible. We appreciate your patience in the meantime.

@VIPBagsIndia SF Ref No: 929387 I have tried contacting the mentioned service collection point on the provided number 9784780889 multiple times, are not being answered. Kindly request you to assist further and provide an alternate contact number or arrange a callback

@Anujkumarparmar Hi Anuj, we regret the unpleasant experience. Please share your contact details via DM for further assistance. twitter.com/messages/compo…

@VIPBagsIndia SF Ref No: 929387 I have tried contacting the mentioned service collection point on the provided number 9784780889 multiple times, the calls are not being answered. provide an alternate contact number or arrange a callback

@Chandan54247529 Hi Chandan, we regret the unpleasant experience. Please share your contact details via DM for further assistance. twitter.com/messages/compo…

@VIPBagsIndia I have returned your product have ordered through caprse website but money is not yet refunded nor any updates

@ashwanichdry06 Hi Ashwani, we regret the inconvenience caused. Please share your contact details and email ID via DM for further assistance. twitter.com/messages/compo…

@VIPBagsIndia Customer care at feedback@vipbags.com are asking for my bank statement which is against @RBI guidelines instead of providing me transaction Id for my refund (CTB2343). ConsumerAffairs @jagograhakjago Pleas help (complaint Id - 8696731).

@saurabh91c Hi Saurabh, thank you for providing the requested details. We have highlighted your issue and will get back to you with an update as soon as possible. We appreciate your patience in the meantime.