Véronique

@nxcare hi, I bought an open return ticket at a ticket machine, but can’t find how to book my return, because it’s not linked to my account as it’s a physical ticket. The url on the ticket says I need to manage in my account, but I can’t do that

@hm_custserv wat is het retouradres in NL? Eerder stond dit op jullie site, maar het is er vanaf

@Bershka Funny how when a complaint is public you reply within 5 minutes, but then ask me to send a dm and then not deem it necessary at all to reply 🙄

@VeroniqueGD Hi! Many thanks for getting in contact with us. We're working hard to help everyone as quickly as possible but it may take longer than usual. Thanks for understanding :)

@Bershka I did, but haven’t heard back… 🤔

@VeroniqueGD Hi! We'd love to look into this for you. Please DM us with your full name, Bershka registered email and your order number and we'll come back to you asap. Thank u 😉

@WstonesHelp hi! My package was shipped on 28/12, and handed to NL customs on 3/1. But when I asked Dutch postal service where it is, they said it’s been returned to you. Can you please help me locate my parcel?

@PostNL Dat werkt dus niet, want “de factuur klopt niet” is geen reden die ik kan opgeven, en als ik “anders” kies krijg ik een melding dat bezwaar maken geen nut heeft, dus nu heb ik voor jan lul betaald

@VeroniqueGD Oeps! Dat is inderdaad niet helemaal goed gegaan. Excuses! Ik raad je aan om de kosten wel te betalen, maar dan gelijk bezwaar in te dienen via: postnl.nl/klantenservice… zodat je de kosten weer terug kunt krijgen.

@BoardGameGeek Thank you, will definitely do that! Couldn’t find the email address on the store’s website ☺️

@VeroniqueGD Please write to store@boardgamegeek.com with your order number and question as no one from the BGG Store monitors Twitter. —WEM

@WstonesHelp Thank Joel, I just sent you a DM ☺️

@VeroniqueGD Hi Veronique. We're sorry your book reached you in this condition. Can you DM us your order number and we'll look into this for you. Many thanks - Joel

@WstonesHelp my signed edition of Rule of Wolves arrived today, but the dust jacket is ripped 😭

@OLNband A Thousand Miles, Unwritten, Pocket of Sunshine 👀

Tweet us some THROWBACK cover recommendations!

@WstonesHelp Thank you, I just did! ☺️

@VeroniqueGD Hello Veronique - so sorry to hear this, could you pass over a DM with an order number and a support ticket reference and we'll have a look into this for you? Kind regards, Jen

@PostNL Bedankt voor het bevestigen! ☺️

@VeroniqueGD Hi Véronique, goed dat je even contact op hebt genomen! Het lijkt hier inderdaad een phishingmail te betreffen. Je kunt het beste de afzender blokkeren en de e-mail verwijderen.

me manifesting the gyms opening

something about feb starting on a monday and ending on a sunday just feels right, have a great month everyone

🎨 1m RTs and we'll make this the 2021 livery. 😂

@Waterstones Hi! Are you planning on doing a signed edition or special edition of The Roadtrip by Beth O’Leary?

@douglas_ned Verstuurd! ☺️

@VeroniqueGD Hi @VeroniqueGD, wat vervelend dat jouw bestelling is geannuleerd. Zou je ons een DM willen sturen met jouw bestelnummer? Dan kijken we graag wat we voor je kunnen betekenen!

@Gymshark HOMESHARK BABY 🦈

guess what it says on the t-shirt and we’ll randomly gift some of you who get it right. like, rt & follow for no extra chance of winning t&cs apply: gym.sh/MysteryTShirt

@sntjustice Hahaha is dit serieus? Because I need 😭😂

You remember all those times we wished for Mercedes to have another weekend like Hockenheim 2019? WE DIDN’T MEAN THIS WEEKEND! 🥲 #SakhirGP