WM

Today we remember those who made the ultimate sacrifice. Thank you for your bravery and service.

@HockeyLass72 Hi, for today, no driver available yesterday. ^ak

@WasteManagement When should I expect pickup?

@HockeyLass72 . I'm reporting missed pickup to operations, please leave bin at curb. Thanks^ak

Our people: the driving force behind keeping communities clean.

@HockeyLass72 Thank you. ^ak

@WasteManagement It’s out.

@HockeyLass72 Hi, very sorry to hear this has been your experience. We understand how frustrating this would be. Please direct message your customer ID or full service address, and we will look into this right away. ^ak

@WasteManagement This is the second time in as many months that your company has failed to pick up my trash. I tried calling the customer service number and end up being on hold for great lengths of time. What can you do to make this right for me? I’m about to switch carriers.

As summer quickly approaches and household projects ramp up, please remember to keep paint cans out of your waste and recycling bins. Check with your local hardware store for hazardous waste drop-off locations. Thank you for doing your part to keep our team members safe.

Reimagining waste, one pickup at a time. 🚛

@manningswaste Hi, Please visit wm.com/us/en/support, Thanks^ak

Hello I’m Mark Manning, founder of Mannings Waste Management Ltd — a permitted waste transfer station and materials recovery facility coming to North Cornwall. We’re raising £1,000,000 at pre-seed to acquire an EA-permitted freehold site before a June 2026 closure deadline. The site is adjacent to Suez, fully consented, and projected to generate £290,000+ per month within 8 weeks of investment. I’ve spent 7 years in the industry at Suez and Hoban Waste Management — this isn’t a desk job turned business plan, it’s a career built toward this. Happy to send our full investor pack if this is of interest. Mark Manning Mannings Waste Management Ltd mark@manningswaste.com | 07456 961517 manningswaste.co.uk @startsup @kyanekassiri @MartinGTobias @WasteManagement @QuietWealth_UK @TheLongInvest @FCwalaPrateek @ryosukick_en

@JourneyWithMeAI I understand your frustration. An overage is when the amount of trash placed out exceeds what your container is designed to hold. This can include material sticking out above the lid, bags placed beside the container, or the lid not being able to close fully. Thanks^ak

@WasteManagement 😂😂😂😂😂😂 $220 dollar overage. Yall are the absolute worst trash company in existence. Certified termination on the way.

Nobody panic but... summer cookouts are just around the corner. 🌭🌽🍓 What are your go-to hosting tips?

Meet Azelea! 👋 She helps to keep both her team members and her community safe in her role as lead dispatcher. Thank you for being a vital part of WM! #WeAreWM

This is your sign to take your best friend on a picnic. 🐶 And don't forget to pack extra treats!

@shaundwinters Hi, very sorry to hear this has been your experience. We understand how frustrating this would be. Turnaround is typically 1-5business days, unless we have a delay. Please direct message your customer ID or full service address, and we will look into this right away. ^ak

@WasteManagement your guys took out trash can. Called call center, they said 7-10 days you’ll bring a new one. This doesn’t seem right

@Sleaklight Hi, very sorry to hear this has been your experience. We understand how frustrating this would be. Please direct message your customer ID or full service address, and we will report this right away. ^ak

@WasteManagement your trash pickup driver grabbed the can, shook it around a few times, the can almost fell off the claw, brought it back down to grab it again & left all the trash that he shook out. Waste Resources would step out and pick up what they dropped and you guys dont?

@BeisnerJina Hi, Please direct message your customer ID or full service address, and we will request right away. Thank you ^ak

@WasteManagement could you please pick up the waste bin we are no longer using? Contacted you several times.

@GitSum2008 Hello, sorry to see this. Please direct message your customer id# or full address and I will make sure this does not happen again. We should have cleaned up the mess we left. ^ma twitter.com/messages/compo…

@WasteManagement replaced my green waste bin with a narrower model incompatible with your truck arms. It fell during pickup, spilled, driver left the mess. You logged it as "Excessive Weight" — my security cameras tell a different story. #WasteManagement #Riverside

@BabyAchooNinja Hello. Yes that is correct. I reviewed the guidelines for the area and a post card went out in March stating automated service is coming to this area. We no longer service outside the containers as of April 1. Thanks ^tb

@WasteManagement Only accepting your tiny, cheap looking, expensive cans? Come on, WM.

@WasteManagement so you forced us in Trinity FL to either buy for $200 or rent a trash can and recycle can (which are cheap and small looking) and now refuse to take any overflow from my perfectly fine previous can that you have used for the past 6+ years saying it is your policy

@AkintoyeMoraki1 Hello, are both of these accounts suppose to be closed? Please confirm. ^ma twitter.com/messages/compo…

@WasteManagement 30-31427-53006, 3179877479 P# I was told my garbage can will be removed and adjusted bill. I place the can outside still no removal and I need my bill adjusted for what I didn't use. Thank you

@WasteManagement Why on earth are you all taking me through hello to cancel my account? I have called since February to have my account canceled and till now you made me stay on the phone for 4hrs just to cancel an account? You all want to be billing me for service i didn't use?

@RachelleFeldma3 Hi, Thank you for the feedback. Please DM your full service address or customer ID, and we will have an area specialist reach out to discuss your rate concern. Thanks^ak

@WasteManagement You did not help by punting me to customer service. Problem is about management. I’m aware WM fired large portion of middle management and my contact was amongst them. C/S cannot resolve issue concerning nearly 350 residential houses. Bills are due in three days. Need help ASAP!

Help us keep our team members safe by properly disposing of car and lawn mower batteries.