Wego

Official Notice For your safety, please note that Wego communicates only through our official social media accounts and our official website: wego.com Any other accounts, pages, or websites claiming to represent Wego are not affiliated with us. If you encounter suspicious pages, messages, or profiles claiming to be from Wego, please report them and rely only on our official channels for accurate information. Thank you for helping us keep our community safe. إشعار رسمي حرصًا على سلامتكم، يُرجى العلم بأن ويجو تتواصل فقط عبر حساباتها الرسمية على مواقع التواصل الاجتماعي وموقعها الإلكتروني الرسمي: wego.com أي حسابات أو صفحات أو مواقع إلكترونية أخرى تدّعي تمثيل ويجو لا تتبع لنا. في حال صادفتم صفحات أو رسائل أو حسابات مشبوهة تدّعي أنها تابعة لويجو، يُرجى الإبلاغ عنها والاعتماد فقط على قنواتنا الرسمية للحصول على المعلومات الدقيقة. شكرًا لكم على مساعدتنا في الحفاظ على سلامة مجتمعنا.

@ps_xn مرحبًا بك. الرجاء التواصل معنا عن طريق الرسائل الخاصة حتي نستطيع مساعدتك.

@Wego تكنسلت الرحله ولا رجعتو المبلغ رجعولي المبلغ

@hfc2027 مرحبًا بك, حفاظًا علي سرية بياناتك, الرجاء مسح تفاصيل حجزك من التعليقات والتواصل معنا عن طريق الرسائل الخاصة.

@Wego تم إلغاء الحجز رقم (WF3VSFNJTUT26 )قبل تأكيده، وتم سحب المبلغ من حسابي. أطالب باسترجاع كامل المبلغ فورًا، وفي حال عدم الرد خلال 48 ساعة سأقوم برفع شكوى رسمية لدى البنك والجهات المختصة

قبل التواصل مع الدعم، تحقق من سياسات شركة الطيران عبر الإنترنت. قد تجد معلومات مهمة حول الإعفاءات وخيارات المرونة والسفر. يرجى الاستمرار في متابعة أحدث إرشادات السلامة الصادرة عن السلطات المحلية.

Hi Mohammad, Due to the current global situation and the sudden increase in cancellations, refund requests are being processed in very high volumes. As a result, refunds may take up to 90 days depending on the airline and payment provider. We truly appreciate your patience and understanding during this time.

@Wego @Wego If the refund has already been processed by the airline, then it means you have received it. Please confirm: - Have you received the refund? - When exactly will it be transferred to me? This has been pending since March 7. I need a clear timeline.

@Wego I need urgent help with my refund. Booking ID: WFSSZFKKAFN25 Saudi Airlines confirmed that the refund was already transferred to your agency, but your system still shows waiting. Please clarify urgently.

Hello Saith, For Changes or Cancellations, please reach out to the reservations team via phone using the following numbers : Egypt : +20 221279930 UAE : +971 600521678 Worldwide : 0020 221279955 Qatar : +974 77824042 Turkey : +90 8503907451 Pakistan : +92 2137189402 Singapore : +65 69711314 Please note that changes or cancellations cannot be processed through conversations or emails.

@Wego hi sir I'm flight with wego app or I'm need to change my flight so I request to change my flight or my flight I'd WF1S5FNULWU26 Last name Farooq

@tahanialenez السلام عليكم, نأسف لسماع ذلك, من فضلك قم بارسال بيانات الحجز على الخاص او ارسال ايميل على Reviews@wego.com

@Wego اتمنى احد يتواصل معاي حجزي تكنسل والمبلغ مارجع

Official Notice For your safety, please note that Wego communicates only through our official social media accounts and our official website: wego.com Any other accounts, pages, or websites claiming to represent Wego are not affiliated with us. If you encounter suspicious pages, messages, or profiles claiming to be from Wego, please report them and rely only on our official channels for accurate information. Thank you for helping us keep our community safe. إشعار رسمي حرصًا على سلامتكم، يُرجى العلم بأن ويجو تتواصل فقط عبر حساباتها الرسمية على مواقع التواصل الاجتماعي وموقعها الإلكتروني الرسمي: wego.com أي حسابات أو صفحات أو مواقع إلكترونية أخرى تدّعي تمثيل ويجو لا تتبع لنا. في حال صادفتم صفحات أو رسائل أو حسابات مشبوهة تدّعي أنها تابعة لويجو، يُرجى الإبلاغ عنها والاعتماد فقط على قنواتنا الرسمية للحصول على المعلومات الدقيقة. شكرًا لكم على مساعدتنا في الحفاظ على سلامة مجتمعنا.

@DanishKhan2650 Hi Danish, We're apologizing for any inconvenience may be caused to you, Please share your booking details inbox or email us an email on Reviews@wego.com.

@qatarairways @wingiearabia @Wego Booked through Wingie application but nobody is responding, this is the worst experience! @qatarairways please support to refund my amount !

@qatarairways Kindly request you to refund for my booked flight due to the current situation in the region, which has made travel tough and uncertain considering the ongoing circumstances, I am unable to proceed with my travel plans as scheduled. PNR-9PWV5N

@Hawamdeh91 Hi Mohammad, we’re sorry for the inconvenience. Refund status may take some time to update on our system even after being processed by the airline. Kindly contact us with your booking details, so our team can urgently review and assist you.

@Saudia_Care @Wego @saudia_care @Wego Saudi Airlines says refund sent to agency, but Wego says NOT received. No proof (date/ref number) provided. This is unacceptable. Booking ID: WFSSZFKKAFN25 Resolve immediately or I will escalate.

Hello, Due to the current global situation and the sudden increase in cancellations, refund requests are being processed in very high volumes. As a result, refunds may take up to 90 days depending on the airline and payment provider. We truly appreciate your patience and understanding during this time.

@Wego I have booked a two way flight, But only one way was cancelled. I want a refund for one way. I have tried contacting Wego support. But I am not able to contact them from Saudi Arabia. Please provide Saudi Arabia contact number.

@Makailkhan51 Hello, please send us your booking details via DM to check this for you.

@Wego On March 9, I received an email from Gulf Air stating that my flight scheduled for March 13 had been cancelled. On the same day, I submitted a refund request form on Wego. However, until now, the status is still showing only “processing” and there has been no further update.

Before contacting support, review your airline’s policies online. You may find important information about waivers, flexibility, and travel options. Please continue to follow the latest safety advice from local authorities.

@sanasamer أهلاً بك، يرجى إرسال تفاصيل حجزك فى رسالة خاصة حتى نتمكن مساعدتك بشكل أفضل.

@rsb_al @Wego و عندي نفس المشكله ..لا انصح احد ابدا بالحجز عن طريقهم ..بعد أن واجهت المشكله معهم اتضح لي ان كثيرا .من الناس عانو مع ويجو wego نفس معاناتي ..انصح الجميع بتجنبهم

تتيح العديد من شركات الطيران للمسافرين تقديم ومتابعة طلبات الاسترداد عبر الإنترنت. استخدام هذه الأدوات قد يساعد في تسريع العملية. يرجى الاستمرار في متابعة أحدث إرشادات السلامة الصادرة عن السلطات المحلية.

@AhsanAn63197673 Hi Ahsan, We're apologizing for any inconvenience may be caused to you, Please share your booking details inbox or email us an email on Reviews@wego.com.

Hey @Wego Eid Mubarak But my eid is incomplete because of you guys you guys sold me tickets of Himalaya airlines which didn’t operate from Riyad airport and i can reach my home now you are not giving my refund Remember. ALLAH WATCH EVERYTHING

Hi, Due to the current global situation and the sudden increase in cancellations, refund requests are being processed in very high volumes. As a result, refunds may take up to 90 days depending on the airline and payment provider. We truly appreciate your patience and understanding during this time. You can track your refund status using this link : wego.com/status/refund-…

@Wego @airarabiagroup I submitted a refund request 10 days ago for a cancelled flight (PNR: WF5Z5F4LKYK26), but I haven’t received any update. Could you please check and update me on the status? This delay is quite concerning.

@AhsanAn63197673 Hello, please send us your booking details via DM to check this for you.

Hello @wego it’s day 4 and my refund still pending 😔 Booking: WFQ2QF4KFKE26

@Mohdamir8299 For safety reasons, please don't share your booking details in public and reach out to us via our private messages to be able to assist you.

@Wego I already submitted a refund request and it has been 13 days with no resolution. 661.19 AED was confirmed sent to you on 05/03/2026. Your own refund tool shows 'No refund record found.' I have submitted all booking details.

"@Wego Booking WF23SFYXTKN25 — This is my 3rd refund request! Air India confirmed 661.19 AED was sent to Wego on 05/03/2026. Still no refund after 13 days. You are holding my money illegally! #Wego #Fraud #RefundNotReceived" @Wego

@blacklluv مرحبًا بك. لقد تم الرد علي الرسائل الخاصة بك. الرجاء إلقاء نظرة.

@Wego تم الغاء الحجز وتم دفع تامين الغاء رحلات وتم الالغاء والى الان ما تم الاسترداد بس ايميلات الرد الي من غير اي شي ويقولوا الاسترداد مارجعته الشركه أنا ما دفعت لشركة الطيران دفعت لكم

@moh_kho22 تم التواصل معك على الخاص أخي الكريم

@Wego الخاص لا يعمل عندكم برجاء التواصل منكم

@Wego حجز تذكرة طيران وجاني معرف الحجز ولم تصلني التذكرة

@khan_hidayat11 We are sorry to hear that! Please expect some delays in our responses. We sincerely apologize for the inconvenience and appreciate your patience during this time.

@Wego After staying on call for 17 minutes, the call disconnected automatically. Is this how you treat your customers? This repeated lack of response is highly disappointing. If this continues, I will be forced to escalate the matter to the Ministry of Commerce. Cancel my booking