XYXX Crew

@rkumarsharma845 @help_delhivery @jagograhakjago Hi Rahul, Please DM us your order ID, and our team will look into this and assist you ahead. You can also reach out to us at support@xyxxcrew.com for any further assistance.

@help_delhivery Hello @xyxxcrew please look into this Cc: @jagograhakjago

Hello @delhivery, a courier was returned more than 10 days ago but still not reached its destination and my refund is stuck. Kindly look into this on priority

@prateek10026 Hi Prateek, we’re really sorry to hear about your experience. Please reach out to our support team at support@xyxxcrew.com with your order details and product images, and they’ll look into this carefully and assist you with the best possible resolution.

@xyxxcrew putting blame on Customer after I showed them every proof that their T-shirts are of different shape and size, even though the print on them shows extra large, some collar is expanded summer too long. Only one of them is perfectly extra large size making a fool

@sangamsingh018 @XyxxCrew1 Hi there, the shipping is free above a certain order value, which is clearly visible in your 1st Screenshot. If you're facing any kind of issue while placing an order. Kindly reach out to us at support@xyxxcrew.com.

Firstly Showing Shipping Free then take a 99 rs. Charge this is not fare @xyxxcrew @XyxxCrew1

@vj6135 @amazonIN Hi Vijendra, we’re really sorry to hear about your experience—this definitely shouldn’t happen. We’d like to look into this on priority. Please reach out to us at support@xyxxcrew.com and share details along with clear images highlighting the issue, so our team can review it.

Hey @xyxxcrew & @amazonIN support, I ordered my regular size XYXX underwear, the front pouch design is completely defective & abnormally small, causing severe spillage. It's unwearable for daily movement or workouts. Need quick resolution for this design flaw!171-5310118-2618732

@drAnkit532669 Hi Ankit, we’re really sorry for the delay and understand your concern. As per our records, your order has now been successfully delivered. We truly apologize for the inconvenience caused. If you need any further assistance, please feel free to let us know—we’re here to help.

@xyxxcrew hi its been more than six days still my order is not delivered normally every i order i get in maximum 6 days from other companies order id: xyxx1694946.

@kshreyas13_10 @consaff Hi Shreyas, your return pickup has been successfully completed, and the refund has already been issued in the form of a gift card. We request you to kindly check your email for the details. If you need any further assistance, please feel free to DM us—we’re here to help.

Following up — no response from @xyxxcrew yet. This is despite a clear policy allowing return under 15-day outerwear clause. Complaint already raised on National Consumer Helpline. Request immediate resolution @consaff

@xyxxcrew Denying return for an eligible outerwear order by misapplying “free gift” clause from Risk-Free Return (meant only for first orders). My case clearly falls under 15-day outerwear return policy. Ticket ID: 36173943 This is misleading. Resolve or I escalate to @consaff

@aapkatec Hi Sumit, we’re really sorry for the delay and the inconvenience caused, especially with your upcoming travel. We completely understand how frustrating this must be. Since you’ll be unavailable to receive the order, we will proceed with cancellation and initiate a full refund.

Order date: 17 April Promised delivery: 21–22 April Today: 23 April (still not delivered) Travel: Thailand flight on 24 Apr , 5:10 AM I ordered UV protection jacket from @XYXXCrew specifically for my Thailand trip, but due to this delay, it’s now useless for me. worst experience

@rkumarsharma845 @help_delhivery Hi there! You can let us know your query via direct message or email at support@xyxxcrew.com, and we’ll be happy to help you.

@help_delhivery @xyxxcrew

Hello @delhivery why an order was not even attempted to be delivered and now being returned saying that the customer was not available? It was an #xyxx product

@fifpro1011 Hi, we’re really sorry for the inconvenience—that’s definitely not the experience we want for you. Please share your order details via DM or email at support@xyxxcrew.com , and we’ll look into this on priority and assist you in resolving it.

@xyxxcrew my money is stuck in your gift card and your website and app both not working. I am unable to place any order and can’t event get my money back

@beprepared8 Hi, we’re really sorry for the confusion and understand how concerning this must be. We’d like to check this on priority, please share your order details via DM or email at support@xyxxcrew.com, and our team will look into this and assist you right away.

@xyxxcrew i must say yours is a really irresponsible organisation i have been sending you mails about my order still i couldnt get any assurance of my prepaid order now bluedart tells me that you have initiated return wothout informing me what the hell

@mukundgawde Hi, we’re really sorry to hear about your experience and understand how frustrating this must be. We’d really like to help and get this sorted, please share your order details via DM or email at support@xyxxcrew.com, and our team will look into this and assist you right away.

@xyxxcrew My experience with @xyxxcrew has been absolutely terrible! 😡 My shipment is delayed, and no one can provide any information. They're not even processing my refund! 😠 Seriously, don't buy from them online. #BadExperience

@Sparkyboy1719 Hi Tushar, We’re really sorry for the confusion—that definitely shouldn’t happen. We’d like to look into this more closely for you. Please check your DM, we’ve reached out to gather a few details so we can assist you further.

@xyxxcrew I ordered a pack of five briefs and selected size XL based on the size chart (42–46 inch waist). However, the items I received are labeled XL but measure only a 30-inch waist,The math ain't mathing....

@choodesh Hi Chandra, we’re really sorry to hear about your experience—that’s definitely not what we want for our customers. Could you please share more details with us via DM, including your order ID and a few images of the issue? Our team will look into this and assist you further.

@xyxxcrew hey, I got such a worst product from your end. Stitches of the inner is normal upto mark. In one time use of this product got damaged. Need your attendance

@iam_sahl @letsblinkit Hi Sahil, We’re sorry to hear about your experience—this isn’t something we want for our customers. Please DM us your order details, or reach out to us at support@xyxxcrew.com, so our team can look into this and assist you further.

@xyxxcrew hey, ordered a pair of undergarments from @letsblinkit and after one time use the colour of the apparels started fading. Considering the quality, i am sure this is not something a customer would be needing. Now i am not sure if this can lead of allergy.

@raushanaditya50 Hi Raushan, We’re really sorry for the inconvenience caused and understand your frustration. As per our records, the missing item was already arranged and delivered to you. If you’re still facing any issues, please let us know—we’ll be happy to assist you further.

@xyxxcrew i have received missing item and then i complained for it but after 7 days am still not received my refund.this is the wrost service. Order id- XYXX1609075

@manish64199 Hi Manish, We’re really sorry to hear about your experience and understand your frustration, especially given the delay. Kindly share your order details via DM or email at support@xyxxcrew.com, and our team will check this and assist you further.

@xyxxcrew I have a complaint puffer jacket which has not been solved till date, it has been 5 months, I have never seen a bigger fraud company than this. don't buy this brand

@BirenMurmu25 Hi Biren, The earlier pickup was cancelled from the courier’s end, but a new pickup was arranged and has been completed. The return is currently in transit to our warehouse. Your exchange order will be dispatched within 24 hours. Thank you for your patience.

@SumanSahainv Hi Suman, The offer “2 boxers for ₹699” is applied correctly. The additional ₹99 added at checkout is the shipping charge. Shipping is free on orders above ₹1199, as mentioned above. If you’d like, feel free to DM us, and we’ll be happy to check your cart and assist further.

When a brand says “2 boxers for ₹699” but the checkout total becomes ₹798 🤔 What’s going on @xyxxcrew? Customers deserve transparent pricing. #OnlineShopping #CustomerFirst #ConsumerRights

@praveen_malik @yogeshkabra Hi Praveen, Our team has shared an email at your registered email ID. Whenever you get a moment, please check and revert so we can proceed with the resolution. We truly appreciate your patience and assure you that we’ll ensure a prompt and smooth closure.

@xyxxcrew @yogeshkabra Xyxx has my UPI number. It has been 8-10 months. If xyxx wanted to refund it would have. It is a blatant fraud and nothing less.

@XYXXCrew - 5 months of escalating a defective product & returning them, I’ve got broken promises & shifting blame from @yogeshkabra. First, a non-working coupon. Then a partial refund & finally full refund, which is 3 weeks overdue. Now, I demand the Rs. 3000 for resolution.

@MukeshKuma99321 Hi Mukesh, You can reach our support team at support@xyxxcrew.com or connect with us on WhatsApp 💬 at +91 63587 29768. We’ll be happy to help you out!

@xyxxcrew Please update your website with a contact number for direct customer communication, and kindly look into the delayed delivery, as the order promised within one week has still not been received after two weeks