Yodit Zegeye

@AtlysSupport @NoncebaLosi Please send me a DM

@YoditZ @NoncebaLosi Hi Yodit, We sincerely apologize for the inconvenience caused. We kindly request you to share your contact number or registered email address via DM so that a member of our team can connect with you and assist you further.

@NoncebaLosi I hope you are well. I have sent multiple emails regarding an urgent visa matter affecting my housing situation in South Africa, but I have not yet received a response. I would greatly appreciate your guidance on how best to proceed. Thank you for your time.

@AtlysSupport @NoncebaLosi Hello, thank you for responding. I followed the proper visitor visa process, but my situation is urgent as my lease ends on 30 June and I’m struggling to get any response or guidance. What support can Atlys offer in urgent situations like this?

@YoditZ @NoncebaLosi Waiting without a response when your housing is at stake is incredibly stressful. Atlys has an emergency visa lane built for urgent situations like yours, with real support available 24/7. atlys.com/emergency-care

@Uber_Support The link takes me to the app which say customers has responded to my message which was 8hrs ago. I need urgent assistance. Connect me to human or manger. This is safety related & yoi guys are ignoring it.

@YoditZ Sorry to hear about the trouble, Yodit. Could you please drop us a note here 👉 [spr.ly/6006CXbCE]? Rest assured that our specialised team will follow up as soon as possible.

@Uber_Support I have an emergency, driver has not delivery my house keys and end the trip yesterday. This high priority and support on the is not taking is seriously. SA uber and need urgent assistance

@Uber_Support I need to speak with Human?

@YoditZ Hi Yodit, we've responded to your DM.

@Uber_Support this is beyond disappointing. It’s been almost a year, no refund, no real help, just endless robotic answers. How hard is it to get human support and solve a simple issue? #customerServiceFail #DoBetterUber

@Uber_Support Is there no other response than you sorry. Why are you sorry about my troubles. I need solution @Uber. I get the same answers here and I the DM? I need solution

@YoditZ Sorry to hear about the trouble, Yodit. Kindly note that we've responded to your concern via DM. Please check.

@Uber_Support It’s been 9 months of same copy-paste replies with no solution. If you’re not going to return my money, be honest instead of wasting my time repeating “check your DM.” I’ve received over 20 identical since December. How much longer do you need to “investigate”?

@Uber_Support We totally understand your concern, rest assured that our specialist team will take a closer look into your concern. That the DM. I need to speak with HUMAN

@YoditZ We're sorry to hear about the trouble, Yodit. We've responded to your concern via DM, please check.

@Uber_Support I’ve been raising the same issue since Dec & April, still no resolution. You charged me for a trip I never took. Robotic replies are wasting my time. I need @Uber to take this seriously & resolve my issues. I need a real solution, not another copy-paste DM.

@Uber_Support My DM is still the same response since April, still investing. Is there a human I can speak with?

@YoditZ We're sorry to hear about the trouble, Yodit. We've responded to your concern via DM, please check.

@Uber_Support I need to speak with human

@Uber_Support Your DMs are the same answers for the past 5 months, you are sorry and you still investing and I should be patient. I need solution @Uber

@Uber_Support @Uber_Support the DM is been the same things. You still investigating for the past months now. @Uber I need to speak with a manager.

@YoditZ Hi Yodit, we've responded to your DM.

@Uber What’s happening why are you deducting money from my account?😳😳

@Uber_Support @Uber @Uber_Support stop the sorry. I need to speak with a manager

@YoditZ We're sorry to hear about the trouble, we've responded to your concern via DM, please check.

@Uber_Support @Uber_Support @Uber how long do you need to investigate your system ans refund my money. It's been 6 months and your DM is just wasting time.@uber_ I need to speak with a manager

@YoditZ Hi Yodit, we've responded to your DM.

@Uber_Support why is it hard to read communication and respond. It's been more than 5 months and still not willing to refund my money. I need a manager on Uber to look at my query.

@Uber_Support @BabeZee_za They keep on saying DM us and and they ask the details, it's like no one is reading or there no human support. 5 months asking for help

@Uber_Support @BabeZee_za This is the same thing happening to me. Uber takes money and don't refund the money. The support here will say get help in app, on app they refuse to help, keep on closing the query after automatic response. I need a human for my refund