Atlys Support

@meet1291shah Hi Meet, we tried reaching out to you on your registered contact number but couldn't connect. We request you to share your active contact number via DM to us so we can connect and get this resolved for you immediately.

@atlys i have made the full payment for visa application along with atlys services fees. Even after that @AtlysSupport kept denying to even provide the visa application reference. I am sorry for trusting atlys and will never repeat this mistake now. Nor will ever recommend this.

@atlys One of the worst platform for your visa application. The application and customer support keeps misleading you with fake updates and information. @AtlysSupport simply doesn’t care and support at all.

@sandeepdubey003 @IndiaPostOffice @JM_Scindia @PemmasaniOnX That's an incredibly stressful situation with so much at stake. Atlys has an emergency visa lane built for exactly this — our team is available 24/7 to help you move fast. you can find us here atlys.com/emergency-care

My Passport stuck in Speed Post since 8th May and 12th May , not able to be tracked, i have my flight by today evening 13 lacs cost involved. What should I do @IndiaPostOffice Kindly help @JM_Scindia @PemmasaniOnX No one is helping

@LodayaKevin Hi Kevin, We sincerely apologize for the inconvenience caused. Please be assured that a member of our team will get in touch with you shortly to assist you further.

@atlys is a scam, time waste and a big time harassment portal. No one is responsible and has valid answers for any queries.

Hi there, we sincerely apologize and regret the experience you have had with your application. Please allow us some time to look into this and review all the details thoroughly. A member of our team will connect with you shortly to assist you further. We are committed to resolving this for you as quickly as possible. Thank you for your patience and understanding.

@mubasharbaig191 @MaryamNSharif Watching your son's future hang in the balance amid closed embassies and uncertainty must be unbearable. Atlys has an emergency visa lane for exactly these time-sensitive situations, with 24/7 support: atlys.com/emergency-care

@MaryamNSharif kindly requested Qatar to open a visa for students as many students are stuck bcz war situations and it's been very depressing. Many foreign embassies are closed e.g Finland in Qatar so we need an urgent visa otherwise my son' s admission date will be cancelled.

@Dorinda1072537 Following up on our last conversation, we sincerely apologize for the inconvenience caused. Please be assured that we are working to get your issue resolved at the earliest. A member of our team will get in touch with you shortly to assist you further.

@AtlysSupport I was told it will get my doc by 12noon...no update

Indecisive travel plans? Relatable. Late visas? Not on our watch. #Visa #Travel

@ashwinvdesai @mohaknahta @SusquehannaVC @LongJourneyVC @ElevCap @peakxvpartners @makemytrip We kindly request you to follow us so that the DM option can be enabled and we can assist you further.

@mohaknahta @SusquehannaVC @LongJourneyVC @ElevCap @peakxvpartners @makemytrip you got funding but after this, there seems to be a laid back approach CSR is non responsive i asked a simple question about south africa visa to on the app but nonone was able to answer even the calls are not going through is something wrong uae atlys even doesnt respond .

We’ve raised $36M in Series C, led by @SusquehannaVC (SIG). Existing investors @LongJourneyVC , @ElevCap and @peakxvpartners doubled down. @makemytrip joined the round, marking the start of a strategic partnership to further enable seamless travel. But if I’m honest, moments like this belong just as much to our customers. The people who trusted us with journeys that really mattered to them. Many came to us anxious, uncertain, sometimes completely overwhelmed by the process. And yet they chose Atlys. Many came back again. Many told someone else to try us. That kind of trust has shaped our growth far more than any metric ever could. A big thank you to the team as well for your effort, commitment, and conviction. This progress reflects what we’ve built together and what is still ahead.

@ashwinvdesai Hi Ashwin, We sincerely apologize for the inconvenience caused. Please be assured that a member of our team will get in touch with you shortly to assist you further.

@atlys what is happening to atlys now a days is the company going down. As their CSR doesn’t know certain answers related to visa services and they don’t respond either calls or in the help section, i even read on reddit that their service is pathetic

@Dorinda1072537 Hi Dorinda, we sincerely apologize for the inconvenience caused. Following our conversation on call, we are getting your documents done on priority and will resolve this for you at the earliest. Thank you for your patience while we get this done.

@atlys My appointment is on Tuesday afternoon, but your team says documents will only be shared by Monday evening — despite multiple follow-ups from my end. Your chat support is also giving conflicting appointment dates. When am I supposed to manage printouts or documentation gap

@arunavrath Hi there, We sincerely apologize for the inconvenience caused. Please be assured that a member of our team will get in touch with you shortly to assist you further.

@AtlysSupport Extremely bad experience from #Atlys

@rajimrann Hi Raj, We are now connected with you via DM.

@rajimrann Hi Raj We sincerely apologize for the inconvenience caused. Please be assured that a member of our team will get in touch with you shortly to assist you further.

@YoditZ @NoncebaLosi Hi Yodit , We request that you check your DM and share your details so that a member of our team can get in touch with you.

@AtlysSupport @NoncebaLosi Please send me a DM

@NoncebaLosi I hope you are well. I have sent multiple emails regarding an urgent visa matter affecting my housing situation in South Africa, but I have not yet received a response. I would greatly appreciate your guidance on how best to proceed. Thank you for your time.

@philip_mel67625 @Trip Being stranded abroad with visa urgency and no resolution is genuinely stressful. Atlys has an emergency visa lane built for exactly this — available 24/7 for time-sensitive situations. They may be able to help fast: atlys.com/emergency-care

@Trip.com Repeated promises. No resolution. 48+ hours waiting for an urgent international flight change while stranded abroad with visa urgency. This level of customer handling is unacceptable for a global travel company. Immediate escalation needed.

@Prashantleleas @CanadianPM @CanadaFP @CitImmCanada A last-minute transit visa rejection with everything else booked is incredibly stressful. Atlys has an emergency visa lane for exactly these time-sensitive situations that may help your wife. atlys.com/emergency-care

Planning to travel from Mumbai to Cancun, Mexico. Airline tickets, accomodation, Mexico visa in place. Canadian (transit) visa rejected for my wife. Can someone help so that we can travel? @CanadianPM @CanadaFP @CitImmCanada #CanadaVisa #TransitVisa #VisaRejected #IRCC

@YoditZ @NoncebaLosi Hi Yodit, We sincerely apologize for the inconvenience caused. We kindly request you to share your contact number or registered email address via DM so that a member of our team can connect with you and assist you further.

@AtlysSupport @NoncebaLosi Hello, thank you for responding. I followed the proper visitor visa process, but my situation is urgent as my lease ends on 30 June and I’m struggling to get any response or guidance. What support can Atlys offer in urgent situations like this?

@Billyrodg30 @ConnorGillies Being separated from home with an infant is devastating. Atlys has an emergency visa lane for exactly these situations, with 24/7 support to help get them back fast. atlys.com/emergency-care

@ConnorGillies This is my daughter a local from Fort William stuck abroad and her 11 month old baby denied the right to return home.

@TheLawMap Being stuck abroad with your baby due to documentation issues is every parent's nightmare. Atlys has an emergency visa lane for exactly these situations — available 24/7 to help you get home fast. atlys.com/emergency-care

Scottish mum stuck abroad after baby falls foul of UK dual nationality rules. Sarah Schloegl was unable to board flight home from Spain as 11-month-old lacked documents needed under new rules theguardian.com/politics/2026/…

@macroapollo Hi Macro, We sincerely apologize for the inconvenience caused. We kindly request you to share your contact number or registered email address via DM so that a member of our team can connect with you and assist you further.

@atlys mobile notifications have gone crazy. Received about 25 notifications in a minute. Turned off their Notifications completely.