hezron Yujin

@uber_kenya Hello thank you for the response. But please note, it's not an individual issue. But it is affecting all riders in Nairobi

@YujinHezron Sorry to hear about this. Please send us the mobile number linked to your account, the trip details and more info about the issue you've faced so that we can look into this right away.

With inflation rising every day, Uber Eats delivery payments should be improving not getting lower. Riders are earning less for more work. Now delivery partners are being pushed to a strike because unfair pay is becoming impossible to ignore. @UberEats @uber_kenya #FairPay

Another victim

After my @spirokenya battery shut down at 51%, I pushed the bike almost 1km to Roysambu swap station — only to be told there are no charged batteries available. Now I have to sit and wait... Where is the reliability riders were promised? #SpiroKenya #EVKenya #ElectricMobility

Another spiro customer facing the same issue...

@spirokenya @WeruTV @RKitunga tunateseka sana kwa hizi swap stations we spend 2hrs just to swap a battery. There not enough charged batteries At your swap stations to serve all riders. @WeruTV also come interview @spiro riders wa Nairobi.

“We’re looking forward to setting up here in Meru County,” said Raymond Kitunga, Deputy Country Head for Spiro Kenya, on @WeruTV . Riders will soon enjoy affordable spare parts, reliable tech support & a trusted EV ecosystem. #SpiroInMeru #BodaYaPower #ElectricMobility

Kenyan riders deserve better. @NationAfrica @BD_Africa @StandardKenya @citizentvkenya E-mobility is the future, but without reliable infrastructure, this risks becoming another false promise. ⚠️ #EVKenya #Kenya

@spirokenya @kcbgroup riders deserve transparency: What’s being done about power backup? How will battery shortages be fixed? When will system errors end? We’ve invested our money & trust — don’t let this backfire. 🙏 #ElectricVehicles #EVAdoption #MobilityKE

Right now, @spirokenya riders are stuck at the Githurai swap station 🚫🔋 Batteries are not charged, and riders have been waiting for over 1 hour with no solution. This keeps happening at different stations. How can we rely on this service? #SpiroKenya #EVKenya #BodaBoda

@spirokenya while you push big offers with @kcbgroup, riders on the ground are struggling. Swap stations keep failing: system errors, frequent blackouts & battery shortages. Reliability should come before expansion. #SpiroKenya #EVKenya #ElectricMobility