ZARA CARE

@paulyoungch We are sorry, but the trousers in the image you shared are unavailable. We recommend visiting the NEW section to explore the latest styles available this week. Thank you.

@ZARA_Care Hello - I’ve used the code you provided… it’s a different trouser, no front pleats.

@ZARA_Care what is the code for these trousers

@Selinnazli51442 Merhaba, daha fazla yardım için sorunuzla ilgili daha fazla bilgi içeren bir DM gönderin lütfen. Teşekkür ederiz.

İletişime geçiyoruz sizinle diyeli sanırım bi 5 saat geçti @ZARA_Care @ZARA ne kadar müşteri memnuniyetine önem vermeyen bir kuruluş tebrikler 👏🏻👏🏻

@hur_kel Merhaba. Size en iyi şekilde yardımcı olabilmemiz için DM yoluyla bizlere sorunuzla ilgili daha fazla ayrıntı verin. Teşekkür ederiz.

@ZARA_Care verdigim online siparislerim neden belirtilmeksiniz iptal oluyor? Birisi bana yardimci olabilir mi? Sebebini ogrenmek istiyorum...

@ThatshouldbemeD Hola, gracias por contactar con ZARA Care. Por favor, envíanos un mensaje directo para poder revisarlo. Gracias.

@ZARA_Care me parece lamentable que lleve un mes detrás vuestra para que me devuelvan el cobro de un pedido que no es mío. Y lo único que hacéis es darme más vueltas.

@JabWeFret Hello, we have replied to your query via direct message. Thank you.

@ZARA_Care @ZARA_Care any update

@ZARA_Care Have serious concerns with your customer friendliness Facing severe issue with exchange If you can help

@aartiu45 Hi, please DM us with your full name, order number, and email address, and elaborate on your concern so we can handle your query as quickly as possible. Thank you.

@zaracare_es_en @ZARA_Care the product is still in return window, but representative refuse to help me

@ZARA what is this fraud .. I had ordered an item it had some parts missing.. I put in a return request the item was picked up but they have sent the product back and are not taking it back even though it’s still in return window.

@MariaTaj Hello, thanks for contacting ZARA Care. Please send us a DM confirming your full name so that we can review your case. For security reasons, we do not advise sharing personal information in public. Thank you.

@paulyoungch Hello, the RELAXED FIT PLEATED TROUSERS with ref. 4036/070 can be found online in three colours. We request that you refer to the reference number or the complete name to search for it on our website. Thank you.

@ZARA_Care Uk - thank you

@a544f921059b4a3 Hi, please DM us with your full name, order number, and email address, and elaborate on your concern so we can handle your query as quickly as possible. Thank you.

Hey @ZARA_Care, I received the wrong color product and my return was declined because I apparently needed to call first. Where can I find this policy, or how are customers supposed to know about it? I need my money back @ZARA_Care

@kzualmrg Merhaba, bu konuyu incelemek istiyoruz. Size en iyi şekilde yardımcı olabilmemiz için lütfen bize tam adınızı, sipariş numaranızı ve satın alma işlemiyle ilişkili e-posta adresinizi içeren bir DM gönderin. Teşekkür ederiz.

@ZARA_Care 11 gün önce cevahir mağazanıza self-iade yöntemiyle paketimi teslim ettim. Hala onaylanmadı iadem. Acil yardımınızı rica ederim.

@DanielaMontane9 Hola, sentimos cualquier molestia ocasionada. Por favor, envíe un DM a través de nuestra cuenta de atención al cliente @ZARA_Care, confirmando su nombre completo, correo electrónico y número de pedido para asistirle adecuadamente. Muchas gracias.

@ZARA_Care Hola, tengo más de una semana intentando resolver este problema a través del chat y WhatsApp de Zara, sin obtener una solución. Realicé una devolución desde la aplicación indicando que enviaría 3 cajas.

@Phiamia4 Hola. Por favor, envíe un MD a través de nuestra cuenta de atención al cliente @ZARA_Care, confirmando su nombre completo, correo electrónico y número de pedido para asistirle adecuadamente. Muchas gracias.

@ZARA_Care regrese una prenda 29/03/26 por envío erróneo de talla y color a la fecha no he recibido mi reembolso. Pésimo servicio a clientes, mal capacitados y sin ganas de ayudar

@vicsam80 Hola. Por favor, envíe un MD a través de nuestra cuenta de atención al cliente @ZARA_Care, confirmando su nombre completo, correo electrónico y número de pedido. Por motivos de seguridad, le sugerimos no publicar información sensible como números de pedido. Muchas gracias.

@ZARA_Care no he recibido mi producto y solicito la devolución del mismo.

@mariafmeza Hola, gracias por contactar con ZARA Care. Hemos contestado su mensaje directo. Muchas gracias.

@ZARA_Care compré un vestido el 22 de abril, me lo puse el 1 de mayo y se rasgó la tela y se descosió…… me parece increíble que ropa de supuestamente buena calidad no dure ni dos horas!!!!

@NEHADO10 مرحباً، شكراً لتواصلكم مع خدمة عملاء ZARA Care. يرجى مراسلتنا مباشرةً لنتمكن من مساعدتكم بشكل أفضل. شكراً لكم.

@ZARA_Care تم التواصل مع خدمة الزبائن لاصدار فاتورة جديدة لكن ذكروا انه تم إلغاء اصدار فاتورة مفقودة اذا تم الشراء نقداً

@aaa9__88 مرحباً، شكراً لتواصلكم مع خدمة عملاءZARA Care. يرجى مراسلتنا مباشرةً لنتمكن من مساعدتكم بشكل أفضل. شكراً لكم.

@ZARA_Care مرحبا انا عملت استرجاع بالاونلاين ووصلني تاكيد الاسترجاع ب تاريخ ١٧ /٤ والان التاريخ ٣/٥ ولم تصل التقود الى بطاقتي الى الان !

@Profeco solicito su apoyo. Como clienta de @ZARA_Care me siento vulnerada y humillada. Nunca recibí un paquete con 10 prendas y más de $7,500 MXN. DHL muestra una “firma” con una X que NO es mía Pedido: 53818410515 Caso: CAS-3933647-H8J8L8 Solicito el REEMBOLSO

@AYOKATRUSA Hello, thanks for contacting ZARA Care. We would like to look into this matter further. Please send us a DM with the details of your query, including your order number, full name, and the registered email address. Thank you.

@ZARA_Care hi, I The email shows that my package delivered but i have not received anything. Here is ORDER Nº 54263171133 Can someone contact with me please? I keep calling customer service but not able to speak anyone.

@myash1102 We are sorry to hear this. Your feedback and comments will be shared with the relevant area, as our main goal is to provide our customers an optimal shopping experience. Thank you.

@ZARA_Care those are not good. only good ones you had you have removed them

@ZARA_Care why isn't zara seoul summer collection not available on your website. It's been a week of checking out. Have you discontinued or it is out of stock?

@kubradulger Merhaba, sorunuza DM üzerinden yanıt verdik. Teşekkür ederiz.

@ZARA_Care müşteri hizmet numaranız yok ve bir insanla muhattap olamıyoruz. Bu ne saçmalık. 23 nisanda bir ürünüm için iade kodu oluşturdum ama iade edemedim 7 gün içinde. Bugün iade edeceğim tekrar iade kodu oluşturamıyorum. Siparişi görüntülemiyor.