Ahmed Abdellatif

Tier 1 vs Tier 2 on the @AnthropicAI API: Tier 1: ~30K tokens/minute Tier 2: ~450K tokens/minute I paid $71 to unlock Tier 2. Their billing bug keeps me at Tier 1. My autonomous agent is crippled because of THEIR system error. #AnthropicAPI #AIAgents

Here is the exact billing bug that @AnthropicAI refuses to look at: ✅ Customer pays via Stripe ❌ System records it as 'Credit grant' ❌ Grants don't count toward Tier 2 ❌ Customer locked at Tier 1 forever This is a system error. Not user error. #AnthropicAPI #BillingBug

17 days since my first support ticket to @AnthropicAI. The only reply I received was from their 'Fin AI Agent' bot. They build AI to replace human support. Then use it to ignore paying customers. The irony is not lost on me. #AnthropicAPI

Quick question for @AnthropicAI: if a customer pays $71 and your system misclassifies every single payment - is that the customer's problem or yours? Asking for a developer who has been waiting 16 days for an answer. #AnthropicAPI #BillingBug

I paid $71 USD across 4 Stripe transactions to @AnthropicAI. Their billing system classified ALL of them as 'Credit grants' instead of purchases. Stuck on Tier 1. 16 days. 3 tickets. 1 bot reply. Zero humans. #AnthropicAPI #AITools

@AnthropicAI I’ve paid ~$60 USD via Stripe. Every single payment shows as ‘Credit grant’ in your console - none counted as purchases. Stuck on Tier 1. 2 support tickets. 6+ days. Zero response. This is a billing system bug, not a user error.

@Dyson I replied back

@ZanTouH We have received and replied to your DM, and we’ll look forward to hearing from you.

Day 4. @Dyson took my vacuum for repair, declared it broken, refused to return it OR refund me, offered a discount instead, stonewalled on WhatsApp, and refused consumer arbitration. That's my Dyson experience. #DysonFail #ConsumerRights

Tag 3. #DysonDE verweigert laut eigenen AGB §15 jede Teilnahme an Verbraucherschlichtung. Mein Fall bei der Schlichtungsstelle wurde eingestellt, weil Dyson nicht mitmacht. Premium-Marke, null Verantwortung. #Verbraucherschutz #DysonFail

Day 3. Asked @AskDyson WhatsApp support for help. Got the same copy-paste answer 6 times. When I asked for a supervisor — suddenly an "engagiertes Team" appeared. Promised email in 48h. Still waiting. #DysonFail #ConsumerRights #Kundenservice

Tag 2. #DysonDE €386 bezahlt, 3 Reparaturen in 4 Jahren, Gerät behalten, nur 25% Rabatt auf den NÄCHSTEN Kauf angeboten. Warum sollte ich nochmal bei euch kaufen? #Verbraucherschutz #DysonFail #Kundenservice

Day 2. @Dyson your AGB §11.2 says: device will be repaired and returned to the buyer. Your Dec 2025 email says: device cannot be returned. Which one is the truth? #DysonFail #ConsumerRights

@Dyson Update: I have sent you a DM with my full case details and one clear resolution path. I am cooperating. The ball is in your court. This campaign does not stop until I receive a concrete solution - not a template apology, not a DM deflection. A real resolution.

@ZanTouH We are truly sorry to hear that you are experiencing issues with your Dyson, and we encourage you to reach out to us via direct message so we can assist you with your concern.

🚨 @Dyson #DysonDE @AskDyson Omni-glide+ sent for repair Oct 2025. You said "unrepairable" and refuse to return it — against your own AGB §11.2 and support policy. Schlichtungsstelle? Refused. I want my refund. Court follows. #DysonFail #Verbraucherschutz #ConsumerRights

@Dyson 5 months. Emails. WhatsApp. Phone. ADR. All ignored. Court docs are ready. I'm not DMing - that trick already failed. One path to resolution: €250 compensation, privately confirmed first. Otherwise 119 more posts follow. Your choice. #DysonFail #ConsumerRights

@ZanTouH We sincerely apologize for your experience. Please feel free to contact us via direct message. We are here to support you and will do our best to resolve the issue.

.#DysonDE Mein Staubsauger 3x repariert, immer derselbe Defekt. Letztes Mal: "nicht reparierbar", Gerät einbehalten. Eure AGB sagen Rücksendung. Euer Support bestätigt Rücksendung. Trotzdem verweigert. Wo ist mein Eigentum? #DysonFail #Kundenservice #Verbraucherschutz

@Dyson @Dyson_DE @AskDyson Omni-glide+ sent for repair Oct 2025. You said "unrepairable" and refuse to return it — against your own AGB §11.2 and support policy. Schlichtungsstelle? Refused. I want my refund. Court follows. #DysonFail #Verbraucherschutz #ConsumerRights

@Dyson_DE Staubsauger 3x repariert, gleicher Defekt. Gerat einbehalten statt zuruckgegeben. AGB-Verstoss! #DysonFail #Verbraucherschutz

@Dyson_DE Mein Staubsauger 3x repariert, immer derselbe Defekt. Letztes Mal: "nicht reparierbar", Gerat einbehalten. Eure AGB sagen Rucksendung. Euer Support bestatigt Rucksendung. Trotzdem verweigert. Wo ist mein Eigentum? #DysonFail #Kundenservice #Verbraucherschutz

@Dyson @Dyson_DE @AskDyson Omni-glide+ sent for repair Oct 2025. You said "unrepairable" and refuse to return it — against your own AGB §11.2 and support policy. Schlichtungsstelle? Refused. I want my refund. Court follows. #DysonFail #Verbraucherschutz #ConsumerRights