Michelle

@Matt_S_R @fitbit @FitbitUK Same sentiments. They are now ignoring all of my emails and messages. They don't care at all. Should start suing them because some people get their refunds faster when lawsuits are filed against them

So @fitbit , @FitbitUK how many of your 1.7million #ionic users are you defrauding out of their refunds under your recall scheme, seems to be quite a few #fraud, #scammers. Why are you not honouring you refunds? How many of the 1.7m would buy fitbit again after this?

@FitbitUK @Mistrz43 Sue them to receive your refund faster. Saw this tweet:

#fitbit FITBIT RECALL SUCKS!!! Been waiting since March! No refund. Nothing but a run around. Now they tell me I didn’t send an Ionic. I have the serial number, picture, and account information. Bullshit! They basically stole my Ionic and nothing I can do about it.

@FitbitSupport @Amitgarg_tweets Same experience. They are ignoring me at all. They don't even care anymore.

@Amitgarg_tweets Hi, Amit. Sorry to hear this. We've responded to your DM. Please go ahead and check. Thanks.

@Fitbitrefund Fitbit have started blocking the users who have not received the refund for surrendering ionic device. This is ridiculous. They dont pick phone, give you a run around but never talk about the refund date. Worst experience.

@BeeFitzy007 @FitbitSupport I'm very angry that they can't tell me the status of my refund and the refund center can't tell me any more information either. Nobody from them can tell me what is going on. It's like i'm waiting for something that may not come at all.

@ZomMichelle @FitbitSupport My friend has had her recall refund - it was also late but not as late as mine is. Firbit have been very disorganised. Maybe Fitbit don’t have the funds to pay everyone? Or maybe they’ve been swamped by the recall numbers. Either way they’ve not been honest,

@FitbitSupport I processed and disabled two of my Fitbit ionics back on the 18th May. I have STILL not received my refunds? That's 11.5 weeks!! The emails promised refunds within 3-6 weeks? Please help.

@FitbitSupport @anaguirregzz The best we can do is to sue them to finally get the ball rolling. Saw this tweet that he got the refund after he started suing them

@anaguirregzz Hi @anaguirregzz. Sorry to hear. Thanks for the details. To further look into this, please DM us your Fitbit email address and your reference code. twitter.com/messages/compo…

Since Aug/13 I made my request for the refound due to a recall with Fitbit Ionic until now I have not receive my payment Back @FitbitSupport @fitbit the agreement was 3-4 weeks after your register.

@FitbitSupport @LisaHartMCFC You won't get any update from fitbit or from their so-called refund center. Take it from us who have done everything. The best we can do is to sue them to finally get the ball rolling. Saw this tweet that he got the refund after he started suing them

@LisaHartMCFC Hi, @LisaHartMCFC. For more information about the status of your refund, visit fitbitionic.expertinquiry.com/contact-us to find out how to contact us in your region. Your safety is always our top priority, and we are taking this action out of an abundance of caution.

@FitbitSupport trying to contact someone about a refund for the Ionic fitbit

@FitbitSupport @alibudgerelli The best we can do is to sue them to finally get the ball rolling. Saw this tweet that he got the refund after he started suing them

@alibudgerelli Sorry to hear that. So we can look into it, please send us a DM with your full name, Fitbit email address, and reference number. twitter.com/messages/compo…

@FitbitSupport. March 2022 I applied for the Fitbit ionic refund scheme in Australia. We in Sept and I haven’t received any $. My patience is running thin! I call the refund hotline & they said name is on the list but don’t know when they will process the refund. Appalling!!!

@FitbitSupport @whygbaby The best we can do is to sue them to finally get the ball rolling. Saw this tweet that he got the refund after he started suing them

@FitbitSupport @whygbaby Don't expect the refund now. I have been waiting for 4 months already. When i insisted for an update that they can't provide, their support just called me rude and ended the chat. Worst customer service ever. They shouldn't even be in business.

@FitbitSupport @PJinAustin Don't expect anything from fitbit. Their customer support will just blame it on the customer and call us rude if we insist on some resolution for our problems on their fitbit

@PJinAustin No worries. Just call us at (877) 623-4997 when you're able. Sleep well!

I'm so sad. I can't get my Fitbit Inspire 2 to sync and the display no longer works. None of the online tips are working.

@brucemo80258585 @fitbit They are scammers. Get out of fitbit as early as you can

@fitbit Going on my 3rd charge 5 in 5 months. First two died. First one worked for a about 4 months then died. They sent a replacement. It died in 6 weeks. What is going on with this product?

@fitbit @wjkrancevic Absolutely worst experience from fitbit support. They won't help you and just end the chat if they want to!!! Is this what @FitbitSupport is proud of? You have no plans of refunding my fitbit, you are SCAMMERS

@ajit1234 @LeeAnne20567777 We can actually sue Fitbit. I have been waiting for 4 months and nothing

@LeeAnne20567777 Even I am waiting for the fitbit ionic refund since Mrach!!

#Fitbit #FitbitIonicRefundPending #fitbitionicrecall - What is happening with Fitbit? I have been waiting since May for my ionic recall refund! Despite phone calls where I have been advised to open my "spam" and that my refund is in process since early June - Still no refund!!!

@KarenDu74628454 @LeeAnne20567777 We can actually sue Fitbit. I have been waiting for 4 months and nothing

@LeeAnne20567777 Same for me

@MarylizspudMary @LeeAnne20567777 We can actually sue Fitbit. I have been waiting for 4 months and nothing

@LeeAnne20567777 I am with you. I am done with Fitbit. I am certain this was their whole strategy.

@ShaunStent @LeeAnne20567777 We can actually sue Fitbit. I have been waiting for 4 months and nothing

@LeeAnne20567777 We can actually sue Fitbit. I have been waiting for 4 months and nothing

@9766720567 @FitbitSupport @fitbit Let's sue fitbit for not processing our refunds

@FitbitSupport I chat with support now and multiple times before they don't have any answer for refund, also I have shared all the details email/location/PayPal statement checked spam email everything still no specific answer, It's very disappointing service by @fitbit and @FitbitSupport

Hello @fitbit, It has been more than 6 months since I have been chasing for my Fitbit ionic refund, but yet didn't receive it. I tried to contact @FitbitSupport (+44 20 7570 0343 or +91 020 7570 0343) more than 100 times but got no response.

@sachtab24 @fitbit They won't. They don't even plan to issue your refund.

Please call me regarding ionic refund @fitbit

@TT87922731 Good idea. I'll probably do the same.

@ZomMichelle I'm in the exact same position. I am now responding to every marketing tweet about how rubbish they are and they still need to refund me. Never seen anything like these pirates. phonearena.com/news/Fitbit-de…

This is how @fitbit treats its customers. They will brick your ionic and promise you a refund within 6 weeks, but they are lying about that. They will make customers wait for 5 months without any confirmation if a refund is being processed at all.