Clare

@Tesco Hi I’ve sent a message

@_ClareBailey Hi Clare, I am sorry I wouldn't be able to contact without you DMing us. Please reach out on private messaging or give us a call on 0330 123 4040 for any grocery related issues. Kyle - Customer care

@Tesco I’ve been waiting for a call all day from your customer service team after an item from my dot come shop leaked all over my kitchen table and stained it? I have tried to call you but your phone system makes it impossible to get through?!???!

@Tesco You can contact me. I’ve spent my last 24 hours trying to contact you

@_ClareBailey Hi Clare, I am really sorry to hear about this issue. Can you please DM us with more information so we can look into this? - Kyle Customer care

@IKEAUK Our order didn’t get delivered. We didn’t get a call or delivery window like your website states.

@OliviaHutton146 @MartinSLewis Excellent news!

@_ClareBailey @MartinSLewis They arrived just after this photo was taken! I’m a Hereford girl, don’t worry 😉

After much debate after my Salt & Vinegar recommendation the other day - the MSE team (mostly the fab @OliviaHutton146) have now collated the 40 most recommended S&V variants - most of which we now have.... And next Wed we will be doing serious investigative journalism as a team and rating them all for a) strength b) niceness. We will of course publish the results. And again, no need to thank us for our sacrifice for doing this, for you... ;)

@Tesco Hello, please could you help. I’ve received a short dated item which I hadn’t been made aware of. The driver had gone before I realised when packing it away.

@hobbs_samantha @TUIUK Thank you for letting me know. I’m finding this all so stressful, a holiday is supposed to be unwinding but this is far from it!

@_ClareBailey @TUIUK We flew with them a few weeks ago and despite checking in online we still had to join one queue and the self service bag drop went down due to the amount of bags needing to be loaded!

@TUIUK Hi, I’m flying from Bristol in just over 2 weeks time. Just to confirm, if we check in online prior to arrival, when we arrive at the airport we can use a self service bag drop and then go straight to security? How do the bag drops work? Thank you 😊

@Tesco Thank you.

@_ClareBailey Hi Clare, you can send us an email by selecting the correct category from our website and filling out a contact form on our website below. Contact forms ensure that your message gets to the right place tesco.com/help/contact/ Kind Regards - Kayley

@Tesco Bones in our chicken yet again!! I’ve let this slip a few times now but this is absolutely ridiculous. Where’s your quality control?!

@Tesco Do you have an email for someone I can contact? I would like to escalate this further.

@_ClareBailey Hi Claire, I'm sorry about that. We do our best to remove every trace of bone from the meat we use in our products, but unfortunately we can’t guarantee a meat or poultry based product will always be 100% bone-free. Kind regards - Donald

@ViolifeFoods Really unimpressed with the inconsistency in your cheese slices, here is my latest find. Will not continue to purchase these.

@AdamHenson Good Morning Adam! I hope you are well. I have a massive favour to ask.. It’s my dads 60th in December, he’s a huge fan & loves what you do to support him & other British Farmers. Would you be able to send him a signed photo? I will cover the cost - thank you ☺️

@AmazonHelp I don’t understand how this happens!! How could they select the wrong one

@_ClareBailey Hi, sorry to hear this. Please check out options available to you via your account: amzn.to/UKReturns. Keep us posted. Thank you. ^TP

@AmazonHelp hello! I’ve just opened my order I was sent Friday to discover I’ve been sent the incorrect gin advent calendar. Please help I’m very disappointed as it’s a gift!

@Tesco Hi there. Did not arrive, absolutely disgusted that nobody made contact with us. Have spoken to the store this morning. You’re better than this....

@_ClareBailey Hello , I'm sorry to hear you're order was running so late. Can I ask did you receive the order? If not please DM me the full name , postcode and email address for the account the order was placed through. I can then contact store and look into for you. Thanks - Muriel twitter.com/messages/compo…

@Tesco Do you have a contact number for home deliveries? Our order is already 2 hours late... Our shopping comes from Belmont, Hereford. Thanks.

@Phase_Eight Hi, you need to follow me first. This is what I’m missing. Have emailed your support team and I’m appalled by how long this is taking to be dealt with. Will think twice before shopping with you again.

@_ClareBailey Hello Claire, Please may we ask that you send us a DM with your order number and email address used on the order so we can look into this for you. Many thanks, Phase Eight Customer Care

@Phase_Eight Please can someone in your customer service team actually bother to reply to my parcel which still hasn’t been delivered despite ordering on the 22nd July. Not impressed at all.