Evri Parcel Support

@ElleSkippx394 Hello there! Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly provide your reachable phone number via DM for quick updates and assistance.

@SHEIN_Official tell me to contact Evri. Evri tell me to contact shein. Now Shein are refusing a refund for a parcel I didn't receive!!! #BoycottShein

@deveshsaboo7 Hey 👋 Thank you for reaching out and for bringing this to our attention. We’re keen to have a closer look into this for you, so could you share with us your order number via inbox so that we may take a look into this for you and we’ll get back to you as soon as we can!

@ASOS_Menswear @evrisupportline My order hasn't been delivered, yet Evri's portal falsely states it was "delivered" on 15th Dec 2024 at 11:59 PM—impossible timing! Evri staff confirmed the parcel is missing as 24 Dec. Hw cn ths happn? Proofs attached. Please address this ASAP!

@NerysMutlow Hey 👋 Thank you for reaching out and for bringing this to our attention. We’re keen to have a closer look into this for you, so could you share with us your tracking number via inbox so that we may take a look into this for you and we’ll get back to you as soon as we can!

Great my last parcel which should have been delivered yesterday still hasn’t turned up thanks to Evri! Don’t commit to delivering a good service if you can’t !

@LucyDanser We're sorry to hear about your experience and the disruption caused. Please submit a claim/complaint for review by our customer relations team Via DM and share your reachable phone number, we will be glad to assist

@Evri_OfficialUK What on earth possessed you to send us a failed delivery noticed that included a photo of our door with a note specifying where to leave our parcel? On Christmas Eve!? As well as having a safe place requested online.

@jamztn We're sorry to hear about your experience and the disruption caused. Please submit a claim/complaint for review by our customer relations team Via DM and share your reachable phone number, we will be glad to assist

Some of these Evri drivers recently keep scanning peoples parcels as delivered to the wrong house and then taking pictures with actual parcels for the correct address to make it look legit. They need to get punched up

@KoGCitizenship Hey 👋 Thank you for reaching out and for bringing this to our attention. We’re keen to have a closer look into this for you, so could you share with us your tracking number via inbox so that we may take a look into this for you and we’ll get back to you as soon as we can!

@evri Heartbroken I sent parcel Next day delivery on 21st and it is still in the deliver depot. Two boys won't get Christmas presents.

@JPCrossland We're sorry to hear about your experience and the disruption caused. Please submit a claim/complaint for review by our customer relations team Via DM and share your reachable phone number, we will be glad to assist

@BulkOfficial Your customer service is terrible. Mohit has given terrible customer service today after Evri failed to deliver. They claim incorrect address even though have drivers here before.

@lunachick9 We're sorry to hear about your experience and the disruption caused. Please submit a claim/complaint for review by our customer relations team Via DM and share your reachable phone number, we will be glad to assist

@houseoffraser Collect delayed order, delivered by Evri, to find it in bits. Told in store they can do nothing and I need to send it back. No Customer Service contact information anywhere about how to do this! Also out of pocket as needed to buy new gift!😡