Sarah Andrews

Ours is a castle built of language. How do we apply next gen AI such as the neural network? #KMLegal2022

Vendors- get access to your products to law students to be future ready. #KMLegal2022

Conference babies! Our most junior KMers. #KMLegal2022

Qualities of good KM People- tenacity, spirit of service, curious and collaborative. Grounded in a team that has deep legal knowledge. #KMLegal2022

It always amuses me how many people tell a story about how they built their knowledge management career that involves serendipity - how they fell into the space. The People of People, Process, Technology. #KMLegal2022

“Your biggest complainers can often be your biggest champions. Sit down with them, listen to them, and win them over.” @AmandaGudis of @ShearmanLaw #KMLegal2022 #KM #LawFirms #KnowledgeManagement #LegalTech #ChangeManagement #Lawyers

Sidley’s Anne Falvey calls KM Counsel/ KM Lawyers the “lawyer whisperers.” #KMLegal2022

"Do things that do not scale." Counterintuitive or the way things actually get done? #KMLegal2022

@AirbnbHelp Guest trashed my house, checked out and then preemptively sent a message falsely claiming I had a pest problem and demanded a full refund. I called the SuperHost line for support and followed every instruction I was given. This remain unresolved.

On the argument Derek Chauvin was fearful and worried about the crowd that day, the prosecution in rebuttal said to jurors you've seen what the face of fear and worry looked like that day. Then put up this bodycam screengrab. #DerekChauvin #GeorgeFloyd

I was not expecting Biden to win the internet about the fly. But he did.

@RealIndianDad is the very, very best.

Pain.

Amazing scene unfolding in Flint, Twp, Michigan. Genesee County Sheriff Chris Swanson has joined protesters in a peaceful march. Read More: bit.ly/3eB3jbK @MichStatePolice @GovWhitmer

@tim_cook My 10 year-old hacker who bought $450 worth of Angry Bird coins is crazy smart. He is also on an IEP and receives support for some very serious behavioral issues. I am lucky to be able to WFH, but have long hours & 2 kids. I have been on hold for multiple hours. Please help.

@tim_cook My 10 year-old hacked my Apple ID (he brazenly admits this). He purchased over $450 in bags of coins inside Angry Birds. Your appeal system denied a refund. How can I use Apple product with my kids if there is no support in a moment like this?

We know parents out there are juggling a lot in this challenging time. Apple’s education team has some fun ways to keep kids everywhere creating. #CreativityForKids

@Apple Absolutely no one is answering any of your customer service lines. Many other companies I use shifted their services center to WFH. But you are supporting a child hacker in buying bags of Angry Bird coins and denying me any avenue for help.

@Apple My 10-year old son hacked my Apple ID (he brazenly admits this). Since March 24th (while I was working very long hours from home) he made over 450$ in in-app purchases to buy coins for games. Your automated complaint system denied both my request for refund and my appeal.

This story is WILD ICE created a fake university, then: - enticed foreign-born students to attend - charged them money - arrested them - deported them Students had come legally on student visas, but since the school was fake the visas weren't valid freep.com/story/news/loc…