tuiuk

@kazpatch We are very sorry for the bad experience you are undergoing now,kindly follow back and share your reachable WhatsApp phone number for further engagement and assistance on your refund.

@TUIUK I will never be booking a holiday with you again, $300 out of pocket, and no reasonable response from you. Once in a lifetime holiday of our 25th anniversary. Never again!

@lloydy2211 We are very sorry for the bad experience you are undergoing now,kindly follow back and share your reachable WhatsApp phone number for further engagement and assistance on your compensation.

@TUIUK Kyle - I’ve dm’d already - with all the details , with my contact number as someone above asked - and still nothing it’s like you all are just commenting for me to DM but not checking the DM or speaking to each other - mega frustrating

@TUIUK is there a reason why you are using “delay” tactics ironically to avoid paying delay compensation out ? 2 diff days - 2 different flights both Cancun to Manchester delayed - 2 families …. Both get same response you cannot find us on the delay list - must have swam home

@lorennicole1993 Apologies for the inconvenience caused,how may we be of help kindly?

@TUIUK Still no response.

Had to make a new twitter account just to come online to complain at how bad @TUIUK have dealt with a mistake THEY made. Did a name change, they separated our family onto different flights by accident, every time I try to call to get it fixed they say give them patience.

@Dashfixer Apologies for the inconvenience caused,kindly follow back for further engagement.

@TUIUK can’t believe it, my wife booked a holiday (flight only) for my family, she accidentally booked the wrong month (aug11) should have booked oct, called them straight away, to be told there’s a 100% cancellation fee and they can’t change the dates, never heard such nonsense

@jesthinks Apologies for the inconvenience caused,kindly follow back and DM your reachable WhatsApp phone number for further engagement and assistance on your issue.

@TUIUK Hi there, I am trying to book a holiday in December to Punta Cana. The following hotels are unavailable across the board: Excellence El Carmen, Excellence Punta Cana + Finest Punta Cana. Do you know why we are unable to book any of them? Same applies to the Mexico resorts

@Farnzzbarns Apologies for the inconvenience caused kindly.

@TUIUK is there a problem with making amendments on the website? I can't make payments with any card (last 3 days) and the phone call I made to resolve was cut off.

@DianeH774377539 Apologies for the inconvenience caused,kindly follow back for further engagement please.

@TUIUK I’ve just booked TUI BLUE VICTORIA MENORCA. I’m concerned having read reviews and Facebook posts that it won’t be open. What is happening please?

@green_caro80481 Kindly follow back for further engagement please.

@_Tuiuk_ Do you have a direct email/contact as I would like to discuss with you.

@TUIUK well done and thanks @TUIUK for doing a great job of ruining my holiday and not taking responsibility for it. I will never book a holiday with you again. Your customer service is non existent too. You have caused me a huge amount of stress. Never again!!!.@SimonCalder

@Elainemumof3 Apologies for the inconvenience caused,how may we be of help please?

@TUIUK I have sent you a dm

@lucy_95967 We are very sorry for the bad experience you are undergoing now,kindly follow back and share your reachable WhatsApp phone number for further engagement and assistance on your refund please.

@_Tuiuk_ We have had a email today to say our flight has been cancelled for the 29th July from Birmingham. Our hotel and flight home are fine just our flight going was out out to an3rd party freebird and it’s been cancelled

@Theresa12498276 We are very sorry for the bad experience you are undergoing now,kindly follow back for further engagement and assistance on your refund.

@TUIUK you are a disgrace !!!!!!! We have had to find out ourselves the hotel we booked in December!!! Is not open !!! Still awaiting to hear from you , and we depart in 3 weeks !!!!! 9 people travelling !!!! I disabled adult !!!! 1 84 year old !!!! A 18th birthday celebration!

@katie8cake We are very sorry for the bad experience you are undergoing now,kindly follow back for further engagement and assistance on your compensation.

@TUIUK have the worst customer service. Been waiting since November for compensation. Months of chasing and despite telling them 10 times I’ve moved address, they’ve just sent it to the old one. TUI say there’s nothing more for them to do yet I’m left with nothing

@L1K3_A_GL0V3 We are very sorry for the bad experience you are undergoing now,kindly follow back for further engagement and assistance please.

@pmurray71 We are very sorry for the bad experience you are undergoing now,kindly follow back for further engagement and assistance on your refund please.

@TUIUK what is your complaint procedure, we've had an issue with paying for extra legroom seats and not receiving them, when applying for a refund your assistant manager at Warrington was very unhelpful and her attitude was quite frankly rude.

@fred3011236901 Apologies for the inconvenience caused,kindly forward your reachable WhatsApp phone number for further engagement please.

@_Tuiuk_ your a joke following me back, just speak to me

@fred3011236901 We are very sorry for the bad experience you are undergoing now,kindly share your reachable WhatsApp phone number for further engagement.

@TUIUK 6 months now waiting for complaint, advised by email would directors office contact me 28 days. NOTHING. YOU ARE A JOKE. CONTACT ME

@Christinetippi8 We are very sorry for the bad experience you are undergoing now,kindly share your reachable WhatsApp phone number for further engagement.

@TUIUK why did I have to pay £25 to amend a first name on a booking that cost over £10000 and not going for 15 months !

@robswfc1 Apologies for the inconvenience caused,kindly forward your reachable WhatsApp phone number for further engagement.

@TUIUK Hi, i have a holiday coming up in july, and i am trying to add my passenger information on the website, but after entering all the information i get the technical difficulties page, i have tried 6-7 times but get the same result. would i be able to do it at a tui store.