@_am__aman Hi Aman, One of our team members has already contacted you and offered the best possible compensation in the form of a coupon. Since the journey has already been completed, a monetary refund is not applicable.
Dear @zingbus , this is not the premium service you advertise.
Delhi → Rishikesh | Bus: HR55AY7626
I originally paid ₹1,167 for 2 Sleeper seats (5 July). After rescheduling to 4 July, the app offered:
• Sleeper → Sleeper: ₹900+ fee
• Sleeper → Recliner: ₹533 fee
@_am__aman Hi, our team tried to connect with you on your registered mobile number, but the call went unanswered. For any further assistance, you can also email us at care@zingbus.com.
@_am__aman Hi Aman, thank you for the update. Please let us know your convenient time for tomorrow so that we can arrange a callback and assist you accordingly.
@_am__aman Hi, sorry for the inconvenience caused. Our team tried reaching you but the call went unanswered.
As per our records, booking PNR: ZB260703121742892 is currently marked as cancelled. Please share an alternate contact number with details and also email us at care@zingbus.com (1/2)
@_am__aman review your concern on priority and get back to you at the earliest.
Thank you for your patience and understanding. We look forward to hearing from you.
Kind regards,
Team Zingbus
(3/3)
@_am__aman to investigate this matter thoroughly and assist you with an appropriate resolution. To help us do so, we kindly request you to share your booking ID (starting with ZB, ZG, ZM, ZCN, or ZBMAXX) or your registered mobile number.
Once we receive the details, our team will (2/3)
@zingbus@zingbushelpdesk assigning a faulty non-reclining seat in return is completely unacceptable. A generic apology is not enough—I expect a proper explanation, a fair resolution, and appropriate compensation.
@zingbus@zingbushelpdesk I don't agree with this response. The trip completion message at 3:49 AM was sent by Zingbus on WhatsApp, so the incorrect tracking was clearly from your system. At that time, the bus was still only halfway to the destination. Also, charging me a "Reschedule Fee" and then
❌ At 3:49 AM, the app showed the trip as completed and the bus as arrived in Rishikesh, while it was actually only halfway through the journey. Misleading live tracking like this is unacceptable.
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Bol dete WiFi nahi hai.
Bol dete share nahi karenge.
Bol dete extra charge lagega.
Main charge dene ko bhi ready tha, kyunki room mein mobile network tak dhang se nahi aata.
Par nahi...
Seen karke ignore karna zyada zaroori tha. 😂
Noida/Greater Noida mein rent par rehna bhi ek alag experience hai. 😂
Rent ki date aaj ho to aaj hi electricity bill aa jayega. Agar agle din tak rent na aaye to call aur messages start — "Rent kab karoge?"
Supportive hona to shayad optional feature hai. 🫠