zingbus_helpdesk

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zingbus_helpdesk

zingbus_helpdesk

@zingbushelpdesk

We are here to answer all the queries of zingbus and provide customer support.

Gurgaon Katılım Aralık 2021
5 Takip Edilen226 Takipçiler
zingbus_helpdesk
zingbus_helpdesk@zingbushelpdesk·
@anilkumar9868 Hi Anil, We apologize for the inconvenience caused. Please share your booking details (registered mobile number or PNR starting with ZB/ZBMAXX/ZCN/ZM) so we can check and assist you at the earliest, Thank you for your cooperation.
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zingbus_helpdesk
zingbus_helpdesk@zingbushelpdesk·
@anilkumar9868 Hi Anil, We sincerely apologize for the inconvenience caused and the experience you had. This is certainly not the level of service we aim to provide, especially when traveling with family. Please share your booking details via DM so we can look into this matter on priority (1/2)
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zingbus_helpdesk
zingbus_helpdesk@zingbushelpdesk·
@sidatlantaa @makemytripcare Hi Siddharth, thank you for sharing your concern with us. We’re still awaiting your booking details please share them with us via DM or email us at care@zingbus.com  so we can look into your concern and assist you promptly.
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Siddharth
Siddharth@sidatlantaa·
@zingbushelpdesk @makemytripcare I could not take her in because she is a patient. I tried to call your bus conductor for more 10 times since 20:58 to 03:09 and he didn’t receive the call. When he picked her moved the bus and told he could not pick it because he was onboarding client’s luggage.
Siddharth tweet media
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Siddharth
Siddharth@sidatlantaa·
@makemytripcare Call me it’s a security Incident. The bus conductor denied pick up. We had a security incident at the entry of bus stop. The security people were rude and didn’t allow us to enter either
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zingbus_helpdesk
zingbus_helpdesk@zingbushelpdesk·
@sidatlantaa @makemytripcare Hi Siddharth, we’re really sorry to hear about your experience. This is certainly not the kind of service we aim to provide. Please elaborate your concern along with your booking details via DM so we can get this checked for you and assist you at the earliest.
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Siddharth
Siddharth@sidatlantaa·
@makemytripcare @zingbus I need immediate help in this regard. How pathetic the world can be if the humans don’t understand humans!
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zingbus_helpdesk
zingbus_helpdesk@zingbushelpdesk·
@nxsubhan @jaagograhakjago @consaff @htTweets Hi Subhan, We understand your concern and sincerely apologize for the inconvenience caused. The bus was cancelled due to an end-movement operational issue beyond our control. A full refund has already been initiated for your booking. We regret that we won’t be able to (1/2)
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Subhan Raza
Subhan Raza@nxsubhan·
Booked 7 confirmed seats (Ajmer–Delhi) with @zingbus. Last moment bus cancelled, no proper alternative, and we were left stranded at night. Only refund offered while new tickets were 3x costly. This is unacceptable. Moving to Consumer Court. #Zingbus #ConsumerRights #India
Subhan Raza tweet mediaSubhan Raza tweet mediaSubhan Raza tweet mediaSubhan Raza tweet media
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zingbus_helpdesk
zingbus_helpdesk@zingbushelpdesk·
@nxsubhan @jaagograhakjago @consaff @htTweets was cancelled and a 100% refund was processed. We always strive to provide the best experience for our customers and will continue to do so. We regret the disruption caused and appreciate your understanding. Thanks! (2/2)
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zingbus_helpdesk
zingbus_helpdesk@zingbushelpdesk·
@nxsubhan @jaagograhakjago @consaff @htTweets Hi, We sincerely apologize for the inconvenience caused. As informed earlier via mail, the bus was cancelled due to operational issues beyond our control. Our team had offered to arrange an alternate bus for your journey; however, since this was not accepted, the booking (1/2)
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zingbus_helpdesk
zingbus_helpdesk@zingbushelpdesk·
@PRAFULMANDAOKAR with the relevant team to take appropriate action regarding the marshal’s behavior. At Zingbus, we always strive to provide the best possible experience to our customers and will continue to do so. Thanks! (2/2)
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zingbus_helpdesk
zingbus_helpdesk@zingbushelpdesk·
@PRAFULMANDAOKAR Hi, We understand your concern and sincerely apologize for the inconvenience caused. Please note that this is not our designated pickup/drop point. However, we do understand your concern considering the emergency nature of your request. We have already shared this matter (1/2)
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praful_DM
praful_DM@PRAFULMANDAOKAR·
@zingbus @zingbushelpdesk worst experience today. Marshal behaved rudely. Even after several request he not stopped the bus. Instead he recorded our video conversation in an unauthorised way. I need strong action against the Marshal. PNR :ZB260324231058403 Please update me.
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zingbus_helpdesk
zingbus_helpdesk@zingbushelpdesk·
@PRAFULMANDAOKAR behavior with customers. Once again, we sincerely apologize for the inconvenience caused and assure you of better service in the future. Thanks! (3/3)
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zingbus_helpdesk
zingbus_helpdesk@zingbushelpdesk·
@PRAFULMANDAOKAR completely understand your concern regarding the marshal’s behavior. Please be assured that this has already been shared with the relevant team, and appropriate action will be taken accordingly. At Zingbus, we follow a zero-tolerance policy towards rude or unprofessional (2/3)
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zingbus_helpdesk
zingbus_helpdesk@zingbushelpdesk·
@anilkumar9868 Hi Akhil, We’re truly sorry for the inconvenience you’ve experienced. We’re here to help. Please DM your booking details so that we can check and resolve it as soon as possible. Your satisfaction is our priority. Thanks!
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zingbus_helpdesk
zingbus_helpdesk@zingbushelpdesk·
@Eyesfallss Hi, we would like to inform you that one of our team members tried to connect with you to address your concern, but the registered number was out of network. Kindly share an alternate contact number along with a convenient time so that we can reach you and provide an update.
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Eyes Falls
Eyes Falls@Eyesfallss·
@makemytripcare @zingbus It has been 48+ hours since I raised a complaint and there is still no proper response. AC sleeper booking was converted into 100+ km non-AC cab + delays + no tracking. Completely misleading service. Very disappointed with the lack of support.
Eyes Falls tweet mediaEyes Falls tweet mediaEyes Falls tweet media
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zingbus_helpdesk
zingbus_helpdesk@zingbushelpdesk·
@Eyesfallss Hi, we sincerely apologize for the inconvenience caused. This is definitely not the experience we aim to provide. Please share your booking details via DM so we can look into this on priority and assist you with a resolution.
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Eyes Falls
Eyes Falls@Eyesfallss·
@makemytripcare @makemytrip @zingbus I raised a complaint (Booking ID: NU711191164080814) but no response for 24+ hours. AC sleeper booking turned into 100+ km non-AC cab + delays + tracking not working. Forced to arrange alternate travel. Very poor service & support. Need urgent resolution.
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MakeMyTrip Care
MakeMyTrip Care@makemytripcare·
Thank you for your kind words! 😊 We're thrilled to hear that you had a seamless experience with us. Your satisfaction is our top priority, and we look forward to planning many more amazing trips for you! ✈️🌍💙 #HappyTravels #Makemytrip
Nilesh Phadnis@phadnis_nilesh

I appreciate #makemytrip services. They are always friendly and easy to use for all types of requirements. Thank you for taking care of my holiday with the comprehensive package and personalized assistance. @clubmahindra, @anandmahindra I will be filing a consumer complaint about being unable to utilize highly paid services. @OfficeOfGSS As requested, I will be sending a detailed complaint about #clubmahindra

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zingbus_helpdesk
zingbus_helpdesk@zingbushelpdesk·
@anilkumar9868 Hi Anil,Sorry for the inconvenience. Please share your booking details (Registered Mobile No. or PNR starting with ZB/ZBMAXX/ZCN/ZM) so we can check and assist you at the earliest. You can also reach us on WhatsApp: bit.ly/zing-bus. Thank you for your cooperation.
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zingbus_helpdesk
zingbus_helpdesk@zingbushelpdesk·
@anilkumar9868 Hi,We sincerely apologise for the inconvenience if caused . We request you to please elaborate on your concern in detail so that we can better understand the issue and take immediate action. Please be assured that once we have the complete information, we will prioritise (1/2)
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zingbus_helpdesk
zingbus_helpdesk@zingbushelpdesk·
@mohitjaine162 issue to the relevant team and ensure proper assistance is provided to your parents at the boarding point. We will prioritise this and work towards resolving it as quickly as possible. (2/2)
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zingbus_helpdesk
zingbus_helpdesk@zingbushelpdesk·
@mohitjaine162 Hi Mohit,We sincerely apologise for the inconvenience caused, especially considering your parents’ situation. We completely understand how concerning this must be for you. Please share your booking details with us at the earliest so that we can immediately escalate the (1/2)
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Mohit
Mohit@mohitjaine162·
@zingbus @zingbushelpdesk What kind of customer service are you providing. My parents are 60+yrs of age and they are standing at a boarding point where there is no one to connect. Your whatsapp support doesn't work. The number that is listed on your website 8287009889 is invalid.
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Keşfet

@anilkumar9868 @sidatlantaa @makemytripcare @zingbus @nxsubhan @jaagograhakjago @consaff @htTweets