zingbus

@dhyansinghnayal @redBus_in update at the earliest possible opportunity. We appreciate your patience and understanding. (2/2)

@dhyansinghnayal @redBus_in Hi,We sincerely apologise for the inconvenience caused to you. Please be assured that the issue has already been escalated to the relevant team for further review and investigation. Our concerned team is actively working on the matter, and we will get back to you with an (1/2)

@redBus_in @zingbus महोदय मैने दिल्ली से शिमला रेड बस के माध्यम से टिकट बुक करवाई थी PNR* - ZB************1788 *Bus No.* - DD01T9264 *Boarding OTP* - 4819 मेरी जानकारी साझा कर दी है इस बस में मेरा मोबाइल चार्जर छूट गया। मैं दिन भर @zingbus से संपर्क करता रहा पर कोई

@amiya_1988 and a pleasant travel experience remain our top priorities. (3/3)

@amiya_1988 understand how unpleasant this experience must have been for you. Please be assured that we are taking your feedback very seriously and will work closely with the concerned team to ensure such incidents are not repeated in your future trips. At ZingBus, passenger comfort (2/3)

Please remove toilet from your buses if you don’t have money to clean it… please come and sit with us and travel for 11 hours in closed containers with toilet smells @zingbus and @zingbushelpdesk . #boycottzingbus #manalitodelhi

@AmanKashya75829 @MCA21India We appreciate your understanding. (2/2)

@AmanKashya75829 @MCA21India Hi Aman,We regret to inform you that the bus was delayed due to traffic before reaching the boarding point. The same update was already shared with you via SMS. As this was beyond our control, the best possible resolution is the coupon already offered by our team earlier. (1/2)

I am writing to formally raise a complaint regarding the unacceptable delay in my booked Zingbus service. This kind of delay causes serious inconvenience, mental stress, I may be compelled to escalate the matter to the consumer grievance platform for unfair service @zingbus

@CodexParth update. We assure you, corrective measures will be taken in this regard.  Looking forward to serve you better. For further assistance, feel free to contact us.  We care for you :) Zingbus Family (2/2)

@CodexParth Hello, Thank you for contacting Zingbus! We never intend to cause disappointment to our customers. Your issue has been escalated to our concerned team to be checked with utmost priority. We would request you to kindly reach out to us within next 24 hours for further (1/2)

Had a terrible experience with @zingbus today. My boarding point was Paradise, and I reached 15 minutes early using the location provided in the app. But guess what? The location in the app was WRONG. The bus arrived somewhere else. Total confusion.

@neerajsia @UPGovt @uptransportdept @nch1915 @mygovindia @UPSRTCHQ @DelhiPolice WhatsApp to assist you. Click bit.ly/zing-bus & chat with us for on time assistance. Looking forward for more future opportunities to serve you better. We care for you :) Zingbus Family (2/2)

@neerajsia @UPGovt @uptransportdept @nch1915 @mygovindia @UPSRTCHQ @DelhiPolice Hello, Thank You for contacting Zingbus! We request you to kindly share your concern along with your booking details so that we can assist you accordingly. Alternatively, you may also reach out to us via direct message for further assistance. We are available 24*7 on (1/2)

# Pathetic service of @zingbus Very bad experience in bus travel from Azamgarh → Delhi on 8-Mar-2026 (~5 PM). At the last moment the marshal & conductor demanded @UPGovt @UPTransportDept @nch1915 @mygovindia @UPSRTCHQ @DelhiPolice

Hi, we sincerely apologize for the concerning experience you encountered. This is certainly not the kind of service we aim to deliver. The safety of everyone on the road is extremely important to us, and such behavior is taken very seriously. To understand the incident in detail and take immediate action, we request you to please share your contact number via DM so our team can connect with you and discuss this further.

Extremely disappointed and shaken by the reckless driving of @zingbus The driver is driving dangerously and we narrowly escaped a major collision during a during overtake. This is a blatant disregard for passenger safety. Action needed immediately! 🚨 #RashDriving @NHAI_Official

@mail_origi13569 ID/registered mobile number). This will help us review the case with the concerned team and work towards a resolution, as well as take corrective measures to avoid such occurrences in the future. We appreciate your cooperation. (2/2)

@mail_origi13569 Hi Om,We understand your concern and sincerely regret the inconvenience caused. We truly value your feedback and take such matters seriously. To assist you further and ensure this is properly escalated and addressed, we request you to share your booking details (booking (1/2)

@zingbus great choice of dinner stop on the delhi - manali route. First, the bus didn't stop at the designated rest stop (which is mentioned in the route tracker) While the menu prices are absurd for a 3rd rate roadside eatery, packaged products are being sold above MRP. (1/n)

Hi Karthik , we sincerely apologize for the inconvenience. We never want our customers to face any issues. Unfortunately, due to an unexpected bus breakdown, your tickets had to be canceled. We tried arranging an alternative, but were unable to do so. A full 100% refund has been initiated and will reflect in your account within 5–7 working days.

I had 2 confirmed ticket with @zingbus for Delhi to Jammu today. They canceled before 6 hrs of depature and they brought the same bus at double the price. So it is operational issue cancellation, but just greed for more sales. @redBus_in is also responsible!!!

Hi Deven, we sincerely apologize for the inconvenience caused. Our team attempted to contact you at 11:55 PM to provide prompt assistance; however, we were unable to connect. As per your booking (ID: ZB2603141256072403), the trip was cancelled due to unforeseen operational issues. We also tried arranging an alternative at that time, but unfortunately, none were available. Therefore, we have initiated a 100% refund for your booking. We appreciate your understanding and patience.

I love @zingbus Because of: 0 accountability Terrible customer support Last second cancellations Over-promising and under delivering. Shut your operations. strongly recommend people to never trust these guys unless you want to experience what sheer incompetence looks like

@devinesoul006 Hi, we’re sorry for the inconvenience. This issue is due to platform restrictions and not from our side. You can still reach us at care@zingbus.com or connect with us on WhatsApp for quick assistance. We’re available 24×7—click bit.ly/zing-bus to chat with us anytime.

@zingbus There is no way to dm u,only verified users can dm u

Hi Nitin, we sincerely apologize for the inconvenience caused. The cancellation was due to an unavoidable operational issue. Please be assured that ensuring the safety of our women passengers is always our top priority, and we take all necessary measures to provide secure travel.We attempted to arrange an alternate bus for your journey, but unfortunately, we were unable to do so. A 100% refund for your booking has already been initiated and should reflect in your account shortly.

@zingbus booked bus from app for women.PNR-ZB2603062047161581. Date 12 mar time 9.50 pm from Dhaula Kuan delhi got cancelled at 8.10 pm by sending whatsup and 250 also got deducted.The family went to Dhaula then got to now cancelled. No concerned about women safety and security.

@magu_magud51571 apology. Additionally, we have taken appropriate action against the concerned marshal. Once again, we sincerely apologize for the experience and assure you of better service in the future. Thanks! (2/2)

@magu_magud51571 Hi, As our team member has already connected with you regarding your concern and apologized. As a gesture of apology, your refund has already been processed. We understand that the refund may not fully compensate for the inconvenience, but it is a small token of our (1/2)

@zingbus @zingbus Their response about my compliant is worst maxx..