Support Team
106 posts
Support Team
@_parcel_hero_
100 Followings 56.7K Followers
Katılım Mayıs 2026
34 Takip Edilen4 Takipçiler
Hey! Kindly follow back so you can view our DM—we’ve responded to you.”
akinwande mariam ope@mariamkolawole8
@ParcelHero Your direct message never go through
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@mariamkolawole8 We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.
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@ParcelHero lost my shipment, rejected my claim because I provided a Vinted invoice,and refunded only my shipping fee. Second-hand buyers don’t usually have original receipts. Your negligence caused this loss. You should pay me for the value of my lost item. #ConsumerRights
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@_parcel_hero_ No, you’ve not resolved it for me. It’s going legal so don’t worry too much, it’s a big breach of contract happening and it’s not just me so buckle up for a bumpy ride, I’m bringing others for the ride
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Support Team retweetledi
@ParcelHero why do you not make it clear that you WILL add a parcel surcharge (£164 extra) based on volumetric weight clearly when booking? You’re booking page is fraudulent as you have all the info required at the time of booking but refuse to use it to give the real price
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@ParcelHero Tracking number is 1Z251V57DK91176332, you’ll have all my contact details from the order form
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Hey! Kindly follow back so you can view our DM—we’ve responded to you.”
Paul Tansey@ThePaulTansey
@ParcelHero Tracking number is 1Z251V57DK91176332, you’ll have all my contact details from the order form
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@ThePaulTansey We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.
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@ThemanAdeiza We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.
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Support Team retweetledi
@tz_sandee @ParcelHero @UPS @ParcelHero @UPS This is an act of gross irresponsibility. You must get your act right and take responsibility. Are you thieves? @UPS is a huge company, ya’all can’t be thieves na.
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On the 17th of May 2026, I contacted SwiftCargo logistics in the UK to pick up my luggage and deliver to Nigeria for me, there were 4 bags to be delivered in total. Swift Cargo Logistics initiated a pick up through @ParcelHero and @UPS picked up my bags the following day.
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Hey! Kindly follow back so you can view our DM—we’ve responded to you.”
Adeiza@ThemanAdeiza
@tz_sandee @ParcelHero @UPS @ParcelHero @UPS This is an act of gross irresponsibility. You must get your act right and take responsibility. Are you thieves? @UPS is a huge company, ya’all can’t be thieves na.
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Hey! Kindly follow back so you can view our DM—we’ve responded to you.”
Paul Tansey@ThePaulTansey
@ParcelHero why do you not make it clear that you WILL add a parcel surcharge (£164 extra) based on volumetric weight clearly when booking? You’re booking page is fraudulent as you have all the info required at the time of booking but refuse to use it to give the real price
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@ThePaulTansey We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.
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@tz_sandee We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.
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It has not been resolved and it seems your company is a scam, a lot of people has complaints of missing boxes and it’s such a shame that you run a cartel of thieves as a company, I will see to the end of this.
Support Team@_parcel_hero_
@Nwanyiugwunabo We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.
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@Nwanyiugwunabo We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.
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@tz_sandee @ParcelHero @UPS And we’ve waited for months now, still nothing has been done, their nonchalancy is effing, you mean I should bear the brunt of your incompetence and negligence?!
@ParcelHero and @UPS I have my stuff in the box too. And we’ve made our claims too, everything should be looked into.
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@Nwanyiugwunabo We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.
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@ParcelHero
A shipment was cancelled, yet you took the money. I got a cancellation notice that the money would be refunded with seven days. We're now on day 12. Your robo-agent has issued me with a ticket number but no-one is following up.
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@Caollaghan We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.
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@investor_no1_ We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.
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@ParcelHero Stop taking money from my account without my permission. This is an unauthorized transaction, I have contacted my bank fraud department and the Financial Ombudsman Service.
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