Adam retweetledi
Adam
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Adam
@adamjswift
Travel Professional with over 20yrs experience. Visited 109 countries/territories to date and 32 🇺🇸 States. MD @expandholidays
Newark-on-Trent, England Katılım Ağustos 2011
461 Takip Edilen282 Takipçiler
Adam retweetledi

@AdamStewart Not enough owners/CEOs realise the power of insights from such brand loyal customers. So many miss these great insights from those really in the know!
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I recently went to London and on the flight back, I met a guest with over 350 nights with us. What was meant to be a quick encounter turned into an hour chatting about Sandals, life, and hobbies. He knew our company better than most, the people, the stories, everything.
The connection people have to this brand, the way they care, the way they keep coming back…That’s not something you can replicate.
That’s the magic of Sandals.
BTW - have you seen the Sandals Taxis in London recently??? Loved spotting them around town.


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Adam retweetledi

My wife stormed into the kitchen this morning
"Oh my fucking god, look what I found"
A hotel booking confirmation on our 16 year old daughter's phone
Valentine's night, king bed, champagne package
The reservation was under her boyfriend's name
"She is 16 and dating a 42 year old guy" my wife was crying
I grabbed the phone and looked at the booking
She was right, it was absolutely disgusting
The room was listed at €289 but the final charge was €341
They buried the city tax and "resort fee" in the checkout page
That is a direct violation of EU directives on consumer pricing transparency
"Don't worry baby, your man's got it" I told her
Filed a complaint with the authorities before breakfast
Nobody is scamming my daughter on my watch
This is how we protect families in Europe
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