ajit dass

@policybazaar Worst customer service and worst claim settlement experience. It took 15 days even for a small claim, and still the settlement was not full. Don’t waste your time buying a policy through PolicyBazaar.

@ajitdass94 Hi Ajit, as discussed, our team has shared the delivery order with the workshop. They will keep you posted on further updates. Drishti PW52339

@policybazaar #customerservice #insauranceclaim #dontbuyfrompolicybazaar

@policybazaar @ACKOIndia @pen5ta

@policybazaar @ACKOIndia I really miss the smooth claim experience I had earlier. Huge mistake buying insurance through Policybazaar. Worst customer service, poor coordination, repeated delays, and almost 2 weeks wasted for a single claim.

Hi Ajit, please be informed that the repair work has been completed in accordance with the repair approval provided by the appointed surveyor. Further, we are coordinating with the workshop to facilitate the delivery order for your vehicle. We will let you know once the same is received at our end. Drishti PW52339

@policybazaar am getting different updates from different teams. The garage and Vehicle Care are informing me that the vehicle is already repaired and ready for delivery, but the Delivery Order is still pending from your side. It has already been 2 weeks due to lack of coordination

@policybazaar Drishti, you claimed repairs were 'completed' 13 hours ago, which was false. Now you are asking for 'more time'. This is my 15th day without my car (DL9CBH2939). I am now filing an official grievance with the IRDAI (Bima Bharosa) for misleading information and gross delay.

@ajitdass94 Hi, please allow us some time to get this checked. We will share further updates with you shortly. Drishti PW52339

@policybazaar This is a false update. How is repair 'completed' when the surveyor hasn't even approved the left-side mirror yet? My car (DL9CBH2939) has been idle for 14 days. Stop giving automated replies and give me a clear 'Yes' or 'No' on the mirror approval NOW. #Ref:PB5278309 #BadService

@ajitdass94 Hi Ajit, following the latest update, your vehicle repair work has been completed. We are closely monitoring the further progress and will keep you informed of any new developments related to your claim. Thank you for your continued patience. Drishti PW52339

@policybazaar @PBHelpDesk @oiclinsurance @irdaiindia

@policybazaar 11 days later and you are still talking about 'coordinating' for a 'partial approval' on DL9CBH2939? My left mirror is damaged from the SAME accident. Stop the delay tactics. I need FULL approval today or I am moving to the Ombudsman.

@ajitdass94 Hi, please be assured that our team is coordinating with the surveyor regarding the partial approval. We will share further updates with you shortly. Drishti PW52339

@policybazaar 11 days of harassment by @policybazaar. My car (DL9CBH2939) has major left-side damage, yet they are rejecting the left mirror claim. Do you expect me to pay for accident damage out of pocket? This is unacceptable. Resolve Ref: PB5278309 immediately.

@ajitdass94 Hi Ajit, following the update, our team is coordinating with the workshop for the damage photographs, which are required for the surveyor deputation. They will share an update with you shortly. Drishti PW52339

@policybazaar 6 days since my insurance claim was raised and still no surveyor appointed. Repeated delays, duplicate document requests, and poor coordination throughout. Extremely disappointing experience — will never buy insurance through Policybazaar again.

@ajitdass94 Hi Ajit, as per the update, the team is in touch with you, and we are working on your concern. We will share further updates with you shortly. Drishti PW52339

@Yashramani1919 @policybazaar @policybazaar #CustomerServiceFail #InsuranceClaim

@policybazaar @vehiclecare1 Sent the documents to Sameera yesterday and briefed to mr Sahab, yet I’m being asked for the same again today. Now being asked for a video of a car that’s clearly in the garage something I’ve clarified 4 times. Is this a lack of internal communication or just total oversight?

@policybazaar @vehiclecare1 Total lack of professional integrity at @policybazaar . Senior Mr. Sahab promised a surveyor for 'early morning' today, only to now say it's impossible due to Labor Day. Why make false promises? 24+ hours and my car DL9CBH2939 is just sitting idle. Stop wasting my time!

.@policybazaar @PBHelpDesk & @vehiclecare1 Why is your support non-existent after car pickup? Documents already uploaded but being asked again. Coordinator not answering calls for hours. Please look into Claim for Reg: DL9CBH2939 urgently. This is unacceptable.

@policybazaar I have already shared the calling number with vehicle care or you can connect me on my registered number through WhatsApp call anytime

@ajitdass94 Hi Ajit, our team tried reaching you, but the call didn't connect. Please share your preferred time for a callback. Drishti PW52339

@IDFCFIRSTBank Really disappointed with @IDFCFIRSTBank. My service request (1149595420) was closed as "Unable to Resolve" with zero explanation or outcome. How can a bank close a ticket without actually solving the issue or even calling the customer?

@ajitdass94 We're here to support you and would need your contact details to attend your query. Kindly DM us your contact details or email to customer.service@idfcfirstbank.com or click on bit.ly/3qjbzbu and share the details mentioning reference ID 2365589. twitter.com/messages/compo…

@IDFCFIRSTBank I was never informed about the 20k monthly spend condition for complimentary lounge access on my credit card. Due to this, I was denied access while traveling. Requesting fee reversal and card closure, but no resolution provided yet. Kindly look into this urgently.

@policybazaar @policybazaar @vehiclecare1 This is getting ridiculous. Car was picked up 5 hours ago. Sameera (Coordinator) is 'Online' but has ignored 5+ calls and multiple messages. I still have no Job Card. Is my car even safe? This is a total lack of accountability. Ref: PW52339.

@policybazaar I have already uploaded all documents on the PolicyBazaar app, so why is it not updated? Vehicle Care is still asking for the same documents the coordinator is ignoring my calls. This is a complete waste of time. sync the data and ensure the coordinator responds immediately.