Andrew Leeming

@BritishGasHelp I would loved to know when the fault will be resolved, Kev? By migrating my account you have broken the Smart functionality. And now I can’t manually update the readings online as that functionality has been removed. Meaning that I have to call or take to this platform

@ajleems Hi Andrew, we are working on the smart functions of the migrated meters. I'm sorry this has affected your account. I can add these reads in manually for you here. Please pop over a DM with your full name, address, email and the reads? ^Kev

@BritishGas since migrating my account onto a new billing platform, my Smart meters have stopped sending readings. No one can advise when this will be fixed. To make matters worse, you have switched off the online manual function for me to submit these for my Electricity. Help!!

@BritishGasHelp Hi Kev. You have been working on this fault since February. 5 months later, no one can tell me how long it will take to resolve. It’s a key fundamental of a smart meter that doesn’t work!! I have given my reads whilst on the phone chasing the fault

@BritishGasHelp why have a help line if you don’t give advisors the tools to help? Smart meter isn’t sending readings since the billing system change (downgrade). No SLA on the resolution. No investigation/resolve for the paying customer

@BritishGasHelp Thank you. I've sent over this detail

@ajleems Hi Andrew, this isn't good to read, pease DM over your full address, email/DOB so I can take a look. Thanks, Adele

If you're eligible for the government's £650 cost of living payment, you'll automatically get your second instalment of £324 by 23rd Nov. There's no need to apply. It'll be paid into your bank account, not to us. And remember, it's separate to the £400 that every household gets.

⚽️ 𝐂𝐎𝐌𝐏𝐄𝐓𝐈𝐓𝐈𝐎𝐍 ⚽️ We've got TEN £25 @JustEatUK vouchers to give away 😋 To enter, all you need to do is: Follow @Super6 ✅ RT this post 🔄 Winners will be announced during tomorrow's round 📢 T&Cs below 👇

@Super6 All done

For every #Super6 round of the World Cup we're giving away a PS5! 🎮🏆 All you have to do is follow these simple steps to enter: 1⃣ Follow @Super6 2⃣ Screenshot your predictions 3⃣ Reply to this post with your screenshot T&Cs apply 🔗

@Super6 #TheGameHasChanged

We’re buzzing about the brand new #Super6 🤩 So we’re giving you lot a chance to win one of three Premier League shirts of your choice 👕 To enter all you need to do is: 1⃣ Follow @Super6 2⃣ Like this tweet 3⃣ Reply with #TheGameHasChanged Tap below for T&C's ⬇️

@lindasfjones Yes absolutely @lindasfjones 👊🏻👍🏻

@ajleems fancy joining us to play along? 😉

Would love to see our #furlough store teams to join us tomorrow for our @TalkDirectLeeds #COVIDー19 social club💕hosted by @EbyPatel @shelley_race There will be a prize for the winner 😘🥇Join Zoom Meeting zoom.us/j/436602052?pw…

@TD_Worksop @DanMawson_ @lindasfjones @daleclark22 @neilstorey1 My pleasure Enjoy 😁👊🏻👍🏻

Thank you @ajleems for the brilliant points. Much appreciated. @DanMawson_ @lindasfjones @daleclark22 @neilstorey1 #notallheroeswearcapes

@TD_Castleford @instagram @macmillancancer @lindasfjones @DanMawson_ @daleclark22 @Junction32UK @JakeArnold12 @TalkDirectLeeds @marklskelton @Kinotosi Outstanding work Phil. Well done 👊🏻👍🏻

I just spent 2 hours helping Ava with storage issues as she couldn't install @instagram on her iPhone. Barry (dad) was very grateful for what I did & he's donated £10 to @macmillancancer as he recognised the good work that they did for his mum. Thank you so much! 🙏 @lindasfjones

@TalkDirectLeeds @lindasfjones You are very welcome @lindasfjones

Our first All Hands Call with the entire Talk Direct Family in our new home lead by @lindasfjones. @ajleems thank you as always for joining and supporting us. #thebestteam #talkdirectfamily

@TD_Sheffield @DanMawson_ @neilstorey1 @daleclark22 @lindasfjones You are all very welcome #Teamo2Peaks That #pizza looks amazing 😁😛 Enjoy

@ajleems @DanMawson_ @neilstorey1 @daleclark22 @lindasfjones From all the staff at O2 Crystal Peaks, thank you Andy for the tasty pizza for our great MOE visit! 👍🍕😁

@TalkDirectLeeds @lindasfjones @TD_Morpeth @TD_Washington @TD_Headingley @neilstorey1 @TD_Wallsend @DanMawson_ @daleclark22 @shelley_race @TD_Keighley @TD_Scarborough_ My pleasure @lindasfjones

Our Head office team on our first All Hands Call of 2019 lead by @lindasfjones with the entire Talk Direct Family. @ajleems thank you for joining and supporting us. #thebestteam #talkdirectfamily

@lindasfjones @daleclark22 @DanMawson_ @neilstorey1 Looking forward to it Linda

Hi Team - looking forward to sharing our Q1 update with you all tomorrow. @ajleems will also be joining us on our All Hands call too 👍🏼 @daleclark22 @DanMawson_ @neilstorey1

O2’s #5G network will arrive this year, building on our status of having the UK’s Best Network Coverage as recognised by @uSwitchUK. We’re excited to be working with British industry, encouraging businesses to engage with the possibilities of 5G. o2.uk/5G2019

There's still time left! Get yourselves down to the gallery in @SandersonArcade and speak to one of our advisors. If you do, you'll be entered into a raffle for a £50 food & drink voucher for The Black Bull Morpeth!! @lindasfjones @neilstorey1 @ajleems @daleclark22 @DanMawson_

Come down and see me for any tech help in O2 Worksop #newguruintown #o2guru #O2Priority #techhelp

We’re still doing our raffle to win a £50 voucher for the Black Bull in Morpeth 😁 call down to @SandersonArcade before 4pm to grab your strip before we do the draw and have a look at some of the great deals we have on too 😊 @lindasfjones @neilstorey1 @ajleems