Alesia

60 posts

Alesia

Alesia

@alesia_cursor

Technical Support @ Cursor 👋

Katılım Mayıs 2026
17 Takip Edilen20 Takipçiler
Alesia
Alesia@alesia_cursor·
@acooldora @cursor_ai Tabs usually only close on their own if the editor tab limit setting (workbench.editor.limit) is trimming them, or if they aren't restoring after a restart. Check those first, and if it still happens, email hi@cursor.com with your OS/Cursor version so we can look into this.
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Dora
Dora@acooldora·
i noticed that @cursor_ai keeps removing some of the tabs every day. what's going on? is it a bug?
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Alesia
Alesia@alesia_cursor·
@dandigangi @cursor_ai Sorry you're running into this one. That is a known bug our team is aware of. If you like having the window popped out, close the side chat in the main window and typing goes back to normal. If you want updates, email hi@cursor.com and we can keep you posted.
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Dan DiGangi
Dan DiGangi@dandigangi·
can someone at @cursor_ai please fix this bug? putting agent chat in separate window from ide makes your messages type backwards.
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Alesia
Alesia@alesia_cursor·
@RefactoringCod3 @cursor_ai @elonmusk Thanks for clarifying what happened. If you already have a thread with us at hi@cursor.com, please feel free to attach that there so we can investigate/open a bug if needed! 😀
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Deploy AGI ffs (Grampa Simpson)😆
@alesia_cursor @cursor_ai @elonmusk change the email, since the other account i had was the one that had the premium account or the pro plan. so i hit cancel and it send me to cursor desktop app logged in. thats the second bug, i clicked log out and it send me logged in to the main place.
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Cursor
Cursor@cursor_ai·
We’re introducing Cursor 3. It is simpler, more powerful, and built for a world where all code is written by agents, while keeping the depth of a development environment.
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Alesia
Alesia@alesia_cursor·
@Lukebonnici1 @cursor_ai Definitely should be there, if you’re up to date feel free to send that over to us so we can look into this!
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Casey Frick
Casey Frick@FrickDesign·
@cursor_ai Can you please make the pasted image thumbnail bigger in the prompt box. Please and thank you! #design
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Victor Pacheco
Victor Pacheco@Victorspacheco_·
@jenny_wen @cursor_ai Congrats on the position Jenny 👏🏼 As a cursor heavy user, one thing that is making me churn to orca or codex, Help the team fix the macos app… I cant event commit and push changes without the app crashing 2 to 3 times It became unsustunable
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jenny wen
jenny wen@jenny_wen·
ok! quick updates from me: - i left anthropic (who does that?!) - had a baby (i love her) - and am joining @cursor_ai as head of design (eep!) it's been a low-key dream of mine to nurture a team that cares so deeply about craft, quality, and building great tools. very excited!
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Alesia
Alesia@alesia_cursor·
@damirchelib @cursor_ai Thanks for flagging. This is a known issue with live light/dark switching in the Agents window, where syntax colors like comments don't repaint until the theme reapplies. We're aware and working on it! A workaround: toggle the theme once more and the colors should snap back.
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Benyamin
Benyamin@damirchelib·
@cursor_ai @alesia_cursor Just some feedback but changing between light and dark mode on Mac makes the code rendered in the agents window unreadable, especially comments. They become practically invisible. The only way to fix it is to quit Cursor and restart it.
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Alesia
Alesia@alesia_cursor·
@OGNodeFather @cursor_ai So sorry, I was OOO! There's no live spend meter in the CLI yet (the footer % is your context window). /usage shows your current usage on demand, though it reflects aggregated data so it lags a bit. Setting a spend limit is the best guardrail for now!
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Node Father🤖⚡️
Node Father🤖⚡️@OGNodeFather·
@alesia_cursor @cursor_ai it doesn’t update for me right away. It takes hours from what I’ve seen. So I ended up burning through a boatload without realizing it without being able to see. or that’s how it seemed to me? The CLI should just tell me ideally how close I am as I’m using it, am i missing that?
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Node Father🤖⚡️
Node Father🤖⚡️@OGNodeFather·
Hmm @cursor_ai is great but like whose genius idea was it to let you burn through the whole plan in a few days and be forced to wait till the next month or pay more? Absolutely horrible. Grok doesn’t even do this…. Feels extremely opaque and hard to plan around. Had to cancel..
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Alesia
Alesia@alesia_cursor·
Just to catch both of your replies here. Noted on the Opus feedback, I'll pass that to the team! The Canvas to HTML/PDF export is a great shout too. Passing both along. Just in case you aren't familiar, dropping them on forum.cursor.com is a good move too, other folks can upvote and it helps them stand out!
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Rehan van der Merwe
Rehan van der Merwe@rehanvdm·
@alesia_cursor @cursor_ai But while I have you, another feature request to be able to export a canvas to pure HTML to embed in other places, like say Notion or a PDF from that Canvas, just something.
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Rehan van der Merwe
Rehan van der Merwe@rehanvdm·
I love Composer 2.5, but when it comes to design 😭. This is my feature request for 3.0 @cursor_ai
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Alesia
Alesia@alesia_cursor·
@OGNodeFather @cursor_ai Fair! I saw you mentioned the usage dashboard in another response, but that should be a more accurate place to look. If that wasn’t updating we can also look into that! Sorry again for the experience you had though.
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Alesia
Alesia@alesia_cursor·
@ferran9908 @cursor_ai Thanks for flagging. 29 rounds isn't normal, 2 to 5 is closer to what we'd expect, and the usage adds up fast when it loops like that. Could you email us at hi@cursor.com so we can take a look for you?
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ferran
ferran@ferran9908·
.@cursor_ai team bugbot’s been continuously and consuming usage drastically (over 10% for the run in shown in the screenshot) is this normal? i’d usually have like 2-5 review cycles max
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Kavish Shah
Kavish Shah@kavish2509·
Paid Cursor's invoice today but still not reflecting here and am not able to use it and I am not even able to pay again. Had an urgent work with cursor. Sam says a team member will look into it, but it's been hours already! @cursor_ai @elonmusk @mntruell @SpaceX
Kavish Shah tweet mediaKavish Shah tweet mediaKavish Shah tweet mediaKavish Shah tweet media
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Alesia
Alesia@alesia_cursor·
@rotimi_best @cursor_ai Thanks for the screenshot and sending this over! Can you email this to hi@cursor.com, so that our team can dig in?
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Rotimi Best
Rotimi Best@rotimi_best·
Hey @cursor_ai, probably a bug with cloud agents. if a chat has multiple PRs, I only see the first one on the Git tab and can't see different PRs in the view.
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Alesia
Alesia@alesia_cursor·
@ArthurSathish @cursor_ai @stripe Sorry to hear about the delay in the refund. We can't help with billing here, however, we will follow up in that thread with our support team.
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Arthur Sathish
Arthur Sathish@ArthurSathish·
@cursor_ai It's been 17 days since you confirmed my $20.02 refund (Ticket T-D75176, June 21). Still not received. @stripe receipt shows it was processed - my bank has no record. Raised a bank dispute now. Please resolve this ASAP.
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