Ruby Dhingra

From elections and global conflicts to AI-generated content and communal narratives, our analysis of 180 misinformation instances reveals the trends driving false claims across platforms and languages in April 2026. 🧵(1/11)

It’s a reminder that digital media ethics are tested not only in big investigations, but also in the everyday decisions behind a single headline, a single card, a single word.

Misquoting isn’t “smart growth hacking” or “aggressive content strategy.” It’s a breach of trust. If audiences cannot trust you to convey a quote correctly, why should they trust you on anything else?

Noticing how clickbait headlines are being weaponised to hijack your attention online today. A single “mistake” in a headline can completely flip the meaning of a quote and that is NOT a trivial issue. #Dhurandhar2‌ #medialiteracy #FactsMatter

UPDATE: someone from the @agoda team has called me and assured a refund although it seems it will take a few days to reflect. Thank you

My elderly parents just went through one of the most disturbing travel experiences we’ve had – thanks to @agoda and a hotel in Varkala that clearly doesn’t care about senior citizens. Sharing this coz this is exactly how older people get mistreated in the digital travel economy.

@ksmadhavan3 @siestatweets @agoda Both are unacceptable. I’ve chosen to pursue the part that is objectively provable and legally enforceable. If you’re committed to giving it that spin, that’s your choice. My grouse is not with you.

@allthingsruby @siestatweets @agoda :) Yes madam I totally agree with you. Your focus is on the refund of USD 100 which is more important than your senior parents and senior relatives were treated badly by the hotel. I rest my conversation with you. Thank you.

@siestatweets @ksmadhavan3 @agoda The hotel is def not blameless – they treated my parents & 2 other senior relatived badly. But I’m not seeking compensation for behaviour. I’m simply asking for a refund for a service I booked and never received via the platform

@allthingsruby @ksmadhavan3 @agoda If the hotel is blameless they will make sure they expose what happened otherwise you are making it easy for all of them.

@ksmadhavan3 @agoda I don’t think that’s the right comparison to this situation.

@allthingsruby @agoda When you travel by air and face issues with seat or food or anything, you don't complain on the platform where you booked but, on the airlines, - right?

@cprogrammer @agoda Totally get this. We’re basically at the mercy of these platforms, and when things go wrong there’s no real accountability – no proper customer support numbers, just endless chats and copy‑paste replies. The pakoda name may be funny, but the experiences are anything but.

@allthingsruby @agoda Horrific experience. Last year when I was looking at exploring Maharashtra, came across @agoda bagoda, pakoda website. Luckily, looking at reviews and prices I used another website to book my hotel stays. It will be easy to remember to avoid @agoda thanks to it's pakoda name.

@freakycharkha @agoda Yes, sadly that’s true. It’s a terrible state of affairs when customers have to double‑confirm even “confirmed” booking, and anyone booking alt accomodation on the spot last minute is basically fleeced by hotels and platforms taking advantage of tourists.

@allthingsruby @agoda Online stay bookings in India are a very terrible experience. I have always had to double confirm with the hotel after booking through the app as well as one day before travelling to the hotel to confirm the booking as uninformed cancellations are common here