Alexander Nicholson

@thetrainline I finally got my refund yes…but my issue is that it’s Christmas now so will I get a call? & why did it take a month that was littered with shoddy customer service…Merry Christmas Keith!

@amhnicholson Thanks for submitting your details. Taking a look, I can see a refund was approved for your tickets on 14th Dec and should have arrived within 5 working days. I've also requested for a supervisor to call you as soon as possible as previously agreed. Thanks, Keith

@thetrainline why have I waited nearly a month for my refund? Why is it so hard to make a complaint? Why is your customer service so bad? Answers on a postcard…oh hang on you’ll never get it.

@thetrainline Thanks Keith, I’ve had a better response from you over a few tweets than all of the time I’ve dealt with your ‘customer service’ staff…funny how that happens when it’s all online for the world to see…

@amhnicholson I'm very sorry to hear this. I can look into exactly what's going on, if you wish to share your details in the previous link. I'm glad your refunds back with you at the very least. Thanks, Keith

@thetrainline I’ve been refunded now, after a month of failed attempts by your staff, numerous phone calls to your inadequate call centre and a customer service experience that at best was awful. Still no contact regarding my complaint despite emails promising an explanation 👍

@amhnicholson Hi Alexander, I'm very sorry to hear that you're still waiting for your refund after so long. Can you please share your booking details > bit.ly/3qBy1uF so I can take a look and get this sorted for you. Thanks, Keith

Front row watching Adam’s family @stlukesboc #fearfilmfest #bombedoutchurch

@WordsFromLiam The egg cafe #legendary

Good gluten free places in Liverpool or Wirral for lunch?

@tomstyles number 6 was Tommo or Tom Martin Hall and it’s Finn not Flynn… :)

Please give the link a look and donate what you can : justgiving.com/fundraising/Al… #forfoster #inmemoryofliana #fuckmalaria

@WordsFromLiam @BBCNews Interesting to draw attention to Birkenhead parks bid for UNESCO world heritage status for its famous landscaping and design…👀

I spend a lot of my working life 100 meters from the world heritage waste land. So I’m thankful @BBCNews asked what I thought of #UNESCO deleting Liverpool. Conclusion: 🤷‍♂️ bbc.co.uk/news/uk-englan…

@loveholidays GIVE US OUR REFUND...we don’t want to wait until 3 days before we fly to be told we can’t, we want our refund so we can NOT book with you EVER again. Three agents and one month since one of flights have been cancelled. No explanation, just wait. DISGUSTING

[GB News] GB Supporter Jersey * ift.tt/3gPj14F * August 07, 2020 at 11:37AM

I've been embroidering future tide lines on old maps and in doing so created the Orme Isles. Llandudno is now under water. #risingsealevel #ClimateChange #landscape #newislands

The Arts&Place in conversation with me and YSP curator Helen Pheby is now online to watch: bit.ly/2UnGuk3 We talk about #landart #place #ecology #bees #meadows It's part of a series of online talks artsandplace.org

@LloydsBank trying times but how can I get through to a debt agency three times in one day & not you? Emergency call but no answer on the phone. Thankfully it’s been sorted but this falls well below what i expected from you.

Great few days of training this weekend merseyside.ultimate learning & grinding! Plus sun! Still nursing my leg but feeling good! 💪 gbmixedmastersgrass @cfbromborough #ultimate… instagram.com/p/B8UEtjgHD8mq…

It’s catch up time today! Never good to miss a session BUT it’s how you move forward so first one crushes today break and uni then second one to be done. @cfbromborough 💪 #getit… instagram.com/p/B55CHm1Hn8Rf…

Sunny Preston! Meeting up with Artist @ChesneyRebecca talking about her work & inspirations! #art-science #space #classical #brutalist

Great training with MUC mixed Today followed by more @cfbromborough sessions, paused front squat was a killer. gbmixedmastersgrass #roadtoworlds @ Wallasey instagram.com/p/B5yzs01nVswY…

Oh my...It really is an end of an era for this particular group of players, there has been many! It’s been such a privilege to play, laugh, cry, coached and shout with all of them over the… instagram.com/p/B5qvWn-H2JGy…