Amruta Bhandari

@bathbodyworks after I figured out the correct process, he was unwilling to input the OTP. His body language and tone were extremely rude. It took me over 30 minutes just to complete billing — very disappointing experience.

@bathbodyworks Today I visited your Phoenix Market City (Mumbai) store and made a purchase worth ₹4700. At the billing counter, Mr. Ahmed Hussain, who seemed unfamiliar with the payment options, denied my payment after I bought vouchers via Gyftr. He misinformed me, and even

@airindia @airindia It's 2 months and still I haven't received the refund even after submission of all the requested information promptly. Rather than giving false assurance, can you tell what is the hurdle?

@airindia @airindia Only reply I see is that concerned team is looking into it. That too 1 month ago. Is there any other email you are referring to?

@airindia I was downgraded from business class to economy (NY to BOM, 26-Nov, PNR 6EUUO8). I was assured 75% of ticket cost. I have raised complaint last month (Case # 01206801). Even after multiple follow ups there isn't any resolution. This is your customer service?

@airindia @airindia Can you share definitive timelines as the case is open for more than 7 weeks now? If this is how "utmost priority" means, I am scared how long will normal case would take to get resolved.

@amruta Dear Ms. Bhandari, we're sorry for the delay. We have shared the details with our concerned team who are working on your concern with utmost priority and you shall receive a revert shortly.

@airindia Still awaiting response even after sharing all details and following up multiple times. @airindia poor customer service :(

@amruta Dear Ms. Bhandari, please rest assured, our team will get back to you with an update regarding your concern at the earliest.

@airindia @airindia I have replied on that email with all necessary details last week only. Could you please expedite the case and process the refund on priority.

@amruta Dear Ms. Bhandari, we have sent you an email and request you to share the details for us to take this further.

@airindia @airindia Still awaiting revert. (Case # 01206801).

@amruta Dear Ms. Bhandari, please rest assured, we have already highlighted your concern to the respective baggage team and they are working on it. Once we get any updates, we'll inform you. Please allow us some time.

@airindia @airindia This is how a something is looked at on priority? No revert at all since a month even after repeated follow ups. Sad :( Can I get a date/exact timeline by when case will be resolved?

@amruta Dear Ms. Bhandari, we are sorry for the delay. We've notified our concerned team to look into this on priority. Please be rest assured, we're keeping track of it.

@airindia @airindia Still awaiting revert. Is there a concrete timeline?

@airindia I have got similar reply 6-7 times now with no actual actual

@UnionBankTweets How much time? It's been three months of follow up with no revert. Sad 😭 :(

@amruta Allow us some time to check for an update and get back to you.

@UnionBankTweets Waiting since July for revert. Ho w much patience should a customer keep? And then you say customer is kind..waah

@amruta We have forwarded your issue to our respective team. They will look into it. Till then, we request your patience in this regard.

@UnionBankTweets Any timeline to revert?

@amruta Allow us some time to check for an update and get back to you.

@UnionBankTweets Can I expect revert on unblocking of rewards account? Or else will go head and close the HNI relationship

@UnionBankTweets I have been waiting for 2 months for the resolution. How much patience is expected?

@UnionBankTweets I have already emailed my concern to unionrewardz, tilaknagar bank branch and grievance id. Yet no one has a solution to unblock it

@amruta We are sorry for the inconvenience caused, request you to mail your concern on membersupport@unionrewardz.bank for further assistance.

@Freecharge Awaiting response :(

@amruta Sorry for the hassle! Rest assured, we have forwarded this ticket to our internal team and one of the members will revert to you via the same channel. Please bear with us in the interim. Thanks.

@Freecharge I need to buy mutual fund via your app. I already had registered my bank account. (HDFC) But now I want to change it (Union). Kindly advice how can I change my bank account under mutual fund section. please reply urgently {Ticket#3336943}