Joseph Ansanelli

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Joseph Ansanelli

Joseph Ansanelli

@ansanelli

CEO of @Gladly and Partner at Greylock

San Francisco, CA Katılım Ağustos 2008
975 Takip Edilen3.2K Takipçiler
Joseph Ansanelli
Joseph Ansanelli@ansanelli·
I am excited to announce @gladly Sidekick, our new AI and automation platform for personalized self-service. It’s designed to work hand-in-hand with Gladly Hero, our people-centered platform for delivering personalized agent-assisted customer service. gladly.com/blog/introduci…
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Phillip Jackson
Phillip Jackson@philwinkle·
is there a name for the move where you hover awkwardly above your chair to pull your pant legs down so as not to expose your ankles to the world because your socks aren't long enough for the pants you're wearing?
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Joseph Ansanelli
Joseph Ansanelli@ansanelli·
🎺 New Orleans • Gladly Connect Live • May 9 & 10 🎺 Another good friend Matt Powell the CTO at @ftdflowers and one of the most thoughtful tech leaders in the CX space. And it's free to attend. In person or virtually. See you in a few weeks! gladly.com/gladly-connect…
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Joseph Ansanelli
Joseph Ansanelli@ansanelli·
And if you're wondering, yes, raising money this past year has been the most challenging fund raise I've ever done. But with a massive market, a great team and amazing and successful customers, no better time to be building a company. Let's go!
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Joseph Ansanelli
Joseph Ansanelli@ansanelli·
We're just getting started on this mission to put the customer back at the center of customer service by leaving behind the legacy case and ticketing approach of all our competitors in a massive $50 Billion a year market. #customerservice #customerexperience
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Joseph Ansanelli
Joseph Ansanelli@ansanelli·
We're announcing our $55M fund raise today with Riverwood Capital leading along with existing investors @GreylockVC , @NEA, @GGVCapital, @newviewcap , and Glynn Capital. Two groups that deserve all the thanks for this are Team @gladly and our incredible customers.
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Joseph Ansanelli retweetledi
Simon Sinek
Simon Sinek@simonsinek·
Too many modern companies have replaced a person with a number and mistakenly called that number a customer.
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Jeff Richards
Jeff Richards@jrichlive·
is it just my network or is everyone getting COVID again?
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