@orangecoathangr@andrew2186@passportwaiting@HM_Passport One of mine approved, sent Mon, not received. The other two not. Lots seem to have been approved that went to the same office for the same service, arriving after mine. Its shocking, there is no fairness involved and clearly no system of first some first served. @HM_Passport
@aoforsyth@andrew2186@passportwaiting@HM_Passport I am so sorry, that's awdul. We're supposed to be flying 2mrw. Other passport applications sent in after ours have already been approved. Standard answer "can't comment on other cases" but they are also child renewals sent in the same way as ours. Ours hasnt even been looked at.
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@HM_Passport Just had to cancel a much needed half term break because my kids' passport renewals are still churning through your very slow system. Watching people tweet approval dates for the same service at the same office for passports received well after mine. Very unjust!!
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@andrew2186@passportwaiting@HM_Passport Glad some people are getting good news. Feels so unfair, we sent our child's renewal 21st sept, rec'd at Newport on the 25th Sept and it hasn't even been looked at yet. We are supposed to fly in 2 days to c my elderly parents for the 1st time in 2 years. We all paid the same fee
@ClioIonniB@passportwaiting Did you not get anything? I’m sorry. Mine were received 23/10 at 2pm. Got approved at 7 am this morning. Can’t be long I’m sure.
@LeShuttle Does that mean that if I just turn up on a different day I will have to pay the additional money when I get there? Might I be turned away? When I booked I looked at all dates across the week and they were the same very expensive price. Clearly not that flexible!
@aoforsyth@aoforsyth Hi, the Flexiplus price you pay is valid for that day only as some dates are charged differently to others. If you are moving to a day which costs more, you pay the extra, and if less, you get you get refunded. Take care ^Jamie
Does that mean that if I just turn up on a different day I will have to pay the additional money when I get there? Might I be turned away? When I booked I looked at all dates across the week and they were the same very expensive price. Clearly not that flexible!
@LeShuttle I’ve just gone onto change it and I’m being told I have to pay £30???! Thought that the point of a flexipass ticket was that you could do what you want?
@aoforsyth@aoforsyth Hi Amanda, Flexiplus tickets are valid for any date and time so you can just arrive if you wish. We do advise amending in advance just to secure the date however it is not necessary. Take care ^Jamie
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It would be great to know how many households we have had involved tonight