Asim Khan

@UC_Assist It has been 2 weeks and I have to follow up every time to get a status update on this, please tell me what is the resolution

@asim1010 Hi Asim, We apologize for the inconvenience caused. We will soon be in contact with you to provide further assistance.

@UC_Assist @urbancompany_UC This is outright fraud. Your technician misused a service visit to sell me a used AC for ₹14,000 upfront. The AC doesn’t cool at all and now he’s avoiding my calls. Is this how you operate? Need immediate refund and strict action. @consumerforum_

@UC_Assist Hi, still waiting for a status update on this. Received a call from your team on Friday, since then there is no update on what action is being taken.

@asim1010 Hi Asim, we’re really sorry to hear about your experience. We understand how disappointing this must have been for you. Kindly share your registered contact number with us via DM, so that we can look into this matter on priority and assist you further.

I tried raising a ticket for the same issue but even after all the assurances, the same thing happened today as well. Medicines are not like quick commerce there are some crucial medicines which my mother needs and transparency would be appreciated if you cannot deliver the order

@Apollo24x7 really dissapointed with the delivery experience. My order was accepted and then modified after payment near delivery date without any intimation and now from the past three days the delivery agent is marking unsuccessful delivery with even attempting to deliver.

I tried highlighting my concerns to your priority Airtel Black customer service but I am not getting any solutions just mechanical scripted responses. If this is your priority service then I pity those who don't have the benefit of this priority .

@Airtel_Presence @airtelindia @airtelnews I am an Airtel Black customer and my Wi-Fi is not working since yesterday. The ticket I raised has been postponed without my consent and the service personnel assigned to my ticket is not answering my calls. My work has stopped .

@ZurichKotak Not required now thank you for the quick response, I would want to go ahead with an insurance agency that responds and takes customers seriously.

@asim1010 Hi, Apologies for the inconvenience caused. We request you to share your policy number and contact number at grievanceofficer@zurichkotak.com to enable us to assist you further. Team ZurichKotak

@ZurichKotak I am trying to renew my motor insurance policy but cannot do so due to this error on payments page. I have tried reaching out to you cust service teams multiple times but just got an assurance of a call back and no call back yet, it has been 10-15 days.

I will renew my policy if it gets resolved within the next 2 hours, otherwise leaving it here for anybody who is considering choosing you for their insurance needs.

My policy is going to expire today, do you want to retain your existing customers or are you willing to let them go because of gross incompetency of your staff where nobody bothered reaching out to a customer for renewal. My complaint ticket ID is 15091295.

@AmazonHelp Ofcourse, I did that yesterday too. No harm in trying to get support and so far I have received none from this conversation! It is Amazon's responsibility or not to fulfill its commitment ? Can you escalate it to the resp. teams so that I don't face the same issue again today ?

@asim1010 Orders are shipped and delivered as per the estimated delivery date. Kindly wait till the estimated delivery date to receive your order. -Shoaib

@amazonIN @AmazonHelp I had pre booked OnePlus 12 from your site and got the option of same day delivery. I placed the order made the payment and it was supposed to reach me by 10PM on 29th Jan. 1. I was unable to see the details of the delivery partner and it was updated on the

@AmazonHelp Can you at least make sure the order that I have placed today gets delivered at the promised time. Order ID: 402-5164166-8107554

@asim1010 We're sorry to know your order is cancelled. We'll forward this instance as feedback to the concerned team internally for review. Unfortunately, we will not be able to offer any additional insight or action on this subject. -Shoaib

@AmazonHelp Yeah please do that , it will be of help to me in recounting these instances the next time it happens Didn't expect this level of support from a big MNC like Amazon. No cares for customers woes all you can do is apologize.

@asim1010 As informed earlier, we're sorry to know your order is cancelled. We'll forward this instance as feedback to the concerned team internally for review. -Shoaib

@AmazonHelp I am sure the same thing will happen again as there are no controls employed on such malpractices

@AmazonHelp Who is accountable for this statement " Guaranteed delivery ". Not the first time it is happening with me and I have escalated the same issue in the past, you can check the records. Today also I get this assurance from Amazon and the same thing might happen with this order too.

@AmazonHelp Technically I did not cancel so I am entitled to get that discount and please get the IMEI number removed from your system so that I can place the order. The only person affected by this whole scenario is the customer, neither Amazon nor the delivery partner, thanks 4 ur response

@asim1010 As informed earlier, We're sorry to know your order is cancelled. We'll not be able to reinstate a cancelled order, kindly place a new order. We'll forward this instance as feedback to the concerned team internally for review. -Shoaib

@AmazonHelp So what about the credit card discount, does your apology cover that or do my expenses do that in this instance ?

The phone yesterday and not the first time this promise has been broken) @jagograhakjago

Accountable for such unethical acts and how can they have so much control that they cancel orders on false pretexts without any confirmation from the customer ? 4. Will Amazon provide me the phone at the same price and within the next 24hrs ? ( A promise was made by u to deliver