Comenity

Our hearts go out to those affected by the recent floods in Texas. We're available to support you during emergency situations, and we're ready to help you now. If you've been impacted and need assistance with your account, please visit breadfinancial.com/en/help-center… to get in touch with our customer care team.

Hi, Ryan James Lee-Goodman, thank you for reaching out. I understand wanting to know why your account was closed. The letter you received will provide additional details regarding the closure. We recommend contacting the phone number listed in the letter for any further questions or assistance. Have a great day! ^CC

@askcomenity I need the actual reason your company chose to close an account that was in good standing and paid on time.

@SUMA_NOJU Please review the messages sent to your DM. Thanks! ^WA

@SUMA_NOJU Hi. We have responded to your DM. ^WA

@BigFNGorilla We noticed you reached us by DM, but in order for us to reply you must follow the @askcomenity page. You're also able to speak with us directly through our Secure Message Center via your online account center. We apologize for any inconvenience! ^BR

@BigFNGorilla Good afternoon, we're sorry to hear that happened, as it's not an experience we would want for our customers. Please feel welcome to send us a private message here along with your name and phone number if you'd like us to take a look into this further. Thank you! ^BR

Hey @askcomenity. Why am I on vacation, and being told I can't use my credit card because the payment I made was TOO LARGE!!! HOW IS THIS REAL LIFE POLICY?!?!?!

@KamalasToe Good morning! We're sorry to hear you've been having difficulty paying your bill. If you need assistance, please feel welcome to send us a direct message here with your name, phone number, and more information about how we can help. Thank you! ^BR

@askcomenity @TMobile hey bitch why the god damn fuck is it taking over 30 minutes to pay a fucking bill? Who the fuck do I need to be their fucking ass?

@spiritsteins Hello Liv. I am sorry to hear of system outages. Would you please give me more information, Date and time. I want to look into this further to help you. Please DM me with your name and telephone number. Thank you, I look forward to hearing from you. ^AO

comenity is only ever down when i need to pay off my ulta card i hate this fucking thing

@Biohackbeauty We are sorry to hear you have had this experience with your account. We would be happy to look into this for you. Can you please DM us with your name and phone number? ^EF

@lisaecook @saks @ComenityCS Comenity is horrible to deal with & never pay your bill at the Saks store with a personal check either. Many lessons learned over this one.

@saks customer service fail. Never use a @saks credit card, they use @ComenityCS. Stolen package and they didn't insure it, @ComenityCS won't credit me. Use Visa or American Express.

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@sans_00x We are sorry to hear you have had this experience. We would be happy to look into this for you further. Please DM us with your name, phone number, and brand of credit card. ^EF

@askcomenity End of March, I sent an official letter to Comenity by snail mail. It was delivered in 2 days. Result: "As a one-time courtesy, we removed the fee from your account". Account adjustment posting date - March 14. Don't @askcomenity

Comenity Bank #Dell payment lost my check. Not first time. And posted a late payment fee. I got tired of this. Called my bank, cancelled check. Called Comenity, paid off and closed account. Comenity found my check. And posted return check fee on my closed account. @askcomenity

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