Comenity

Our hearts go out to those affected by the recent floods in Texas. We're available to support you during emergency situations, and we're ready to help you now. If you've been impacted and need assistance with your account, please visit breadfinancial.com/en/help-center… to get in touch with our customer care team.

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@sans_00x Hi, AlexP. I'm sorry to hear about your experience and can understand your frustration. Can you please DM me with your name and phone number? I'd like to look into this for you and see what I can do to make things right. ^CC

Comenity Bank #Dell payment lost my check. Not first time. And posted a late payment fee. I got tired of this. Called my bank, cancelled check. Called Comenity, paid off and closed account. Comenity found my check. And posted return check fee on my closed account. @askcomenity

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@helenwangj Hello helen. I am sorry to hear you are having a bad experience. Would you be able to DM me, your full name and phone number? Would you please include any issues with Comenity that you are having at the moment please? I look forward to hearing from you. ^AO

@askcomenity are you aware of how predatory Alphaeon is? You keep trying to steal money from me!! It’s funny actually, first you give me NO information whatsoever about how to make payments, then you hire people who speak absolutely no English, and then you charge me late fees!!

@a_pear_tree Hi Laura! This is a great question, and we'll be happy to discuss your account and the rewards program further! Please send us a DM to discuss this further! Thanks! ^WA

@LucasCaylor @LucasCaylor Hello! I'd be happy to investigate this for you. Can you please provide me with your phone number in a DM? Thanks! ^CC

@askcomenity i'm not even a customer lol you can't drop the copy/paste and give me a real reply? really?

getting spammed w/verification code texts from a bank im not with. i called customer service and said "look, im not a customer. can you pls just block these texts?" They still asked for my personal info/SSN multiple times for "verification" @askcomenity make it make sense

@LouisVuitton73 We are very sorry to hear that you feel this way. We would be happy to assist you further. Please send us a DM with your name, number, and brand of credit card. ^EF

@askcomenity I will I'm very upset

@askcomenity you don't help anybody you people call everybody liars your IVRF system doesn't work. I was called a liar by a representative. I know I called in my payment last month and your system messed up and I got a late fee.

@OdysseusSetter Hello, We would be happy to look into this further for you. Can you please send us a DM with your name, phone number, and brand of credit card? ^EF

@askcomenity But these lazy bloodsuckers - after sitting on the check and worrying me that it had not arrived - STILL tried to cash it AFTER I paid the bill online. So now they charge me a fee for a cancelled check. Big bankers gotta pay for those beach houses.

@askcomenity These clowns are charging me a $25 fee. Why? Because I mailed a check on January 21 that still hadn't cleared by Febuary 8, just before my due date. Not wanting it to be late and pay interest, I cancelled the check and paid online.

@OdysseusSetter We are very sorry to hear you have had this experience. If you would like to discuss this further, please DM us. ^EF

Hello James. I understand your concerns, and frustrations. The only way is to mail in the required documents. I understand this can take time and the need to use and start the benefits of the card. We do thank you for being Caesars cardholder. If you have any questions please do not hesitate to reach out in DM. Thank you. ^AO

@askcomenity got the Caesars Prestige card and unable to use it. Called customer service to request my PIN, no letter shows up so I call again and was advised I have to mail in copies of my account number and utility bill. Is there no way to resolve this online or via phone?!

@LucasCaylor Hi, Lucas Caylor. I’m sorry you’re frustrated. This is not the experience we want for our customers. If there's anything we can do to help, please visit spr.ly/6013hbeMb or call 1-855-796-9632 (TDD/TTY:1-888-819-1918). ^CC

@askcomenity *hence, whatever point is i'm mad as hell these vultures tried to ask for my SSN "to verify the lack of an account" just block the texts. thats it. i get like 12 a week. i dunno who thinks my number is theirs or why its tied to their account but it should be my problem