Salesforce Customer Success

@sforceROCKER There won't be a traditional hackathon at #DF26 this year, Joseph. Instead, you can showcase your ideas by submitting an original agent demo to the Agentforce in Action contest (trailhead.salesforce.com/agentforceinac…). Monthly winners will be invited to Dreamforce to compete in the Showdown ^MM

@salesforce @Dreamforce when I search Google, it says there's an #Agentforce Hackathon at #DF26 but I cannot find it on the registration page. Remember won the first one at #TDX25? I have another idea that demonstrates the power of Agents. Would I be allowed to win twice? @TechieZach @sforceVanessa

@amey_adhalikar We apologise that you have not received an update on your case. We have shared your message internally for our team to investigate further. ^JO

@asksalesforce As there was no update on the case, I have reopened the case # 473898176 adding the screenshot of the previous comment. Please finalise the policy understanding and let me know if the waiver can be given or not. Thanks.

@salesforce @appexchange For a developer who is trying to publish a free AppExchange product, is it not ironic that he needs to pay $999 for the security review? Ita ok for the paid apps, but for free apps as well? What is the reasoning behind it? #securityreview #appexchange

@KartikSFDC Hey Kartik, no glitch here. This is Salesforce's updated Developer Edition sign up. The email field is gone because it automatically detects your existing Salesforce login details. Just check the agreement checkbox and hit "Sign me up", you're almost there! ^MM

@SalesforceDevs For the new sign up of developer edition in salesforce it's not asking for email field. Is there some glitch in it? Can you please check? @trailhead

@sforceROCKER Hey Joseph, love the enthusiasm, and congrats again on TDX25! The excitement around #DF26 is real. We're checking with the team on the latest hackathon details and eligibility rules, and we'll get back to you as soon as we have the full picture. Stay tuned. ^MM

@pontinenitnop Hey, we completely understand wanting to protect your privacy. You don't have to share any account details. Your frustration is valid. If you're ever open to it, we'd love to hear where things fell short so we can pass your feedback to our leadership teams anonymously. ^MM

@asksalesforce I ain’t telling yall nothing about my account because y’all will probably single me out for some sort of retribution. Just saying, I wouldn’t put it past pig tech.

Agentforce 360 and Slack deliver the ultimate assist powering workforce operations across host cities for FIFA World Cup 2026™.

@sophiadraws92 Thanks for sharing, Sofie. If something isn’t working as expected, send us a DM with the details, and we’ll be happy to take a closer look. ^AS x.com/messages/compo…

@salesforce 3 days of keynotes and I still can’t tell if my CRM is optimizing or just gaslighting me

Your Dreamforce forecast: A perfect 3-days to transform every part of your business.

@KartikSFDC Thank you for bringing this to our attention, Kartik. Please allow us some time to look into it. ^AS

@NewWaveHoward Hi Howard, we hear your frustration and that's not the experience we want for you. Please DM us your details and we'll make sure the right team takes a look right away. ^VG x.com/messages/compo…

My company started using APEX along with Salesforce. Shockingly bad. Slow. Just another example of lame/bad user interface in the tech world Swing and miss

@amey_adhalikar Thanks for the screenshot, Amey. Let us look into this internally with our team to see what's happening here. We appreciate you flagging it. ^MM

@asksalesforce Please check the comment on case # 473898176 attached here. It clearly says that the waiver cannot be given and I cannot publish more than one free app with the waiver.

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@pontinenitnop We’re sorry your experience hasn’t met your expectations. Please DM us your account email or case details, and we’ll ensure the right team looks into this promptly. ^KG x.com/messages/compo…

@salesforce Salesforce is the worst program product we have ever used, my company was oversold underdelivered.DUE TO SALESFORCE, moral has never been LOWER and it is all due to salesforce. Trust pilot reviews are true. SALESFORCE SUCKS A55. They will sell and abandon. No support! F#<K SF”

@jcwwva Hi Johnny, we understand your frustration. The search bar shifting is an intentional Salesforce Lightning design, but we appreciate the feedback on the experience. If you are seeing anything unexpected beyond that, DM us and we'll be happy to take a closer look! ^MM x.com/messages/compo…

You know how when you click into the search box in salesforce, the box moves over to the left? Absolute dick move @salesforce

@the_whoz Hi there, we're sorry that the recent MFA update has disrupted your workflow and locked you out. We want to get you back in as quickly as possible. Please send us a DM with your username and Org ID so our team can can look into this for you ASAP. ^MM x.com/messages/compo…

@salesforce I’ve been locked out of my work account for an entire day on my desktop because of the newest MFA yesterday. This is ridiculous, messing up peoples work flow

39% of consumers now let AI do the product discovery Shopping behavior has officially shifted, and agentic commerce changes how brands get discovered Here are 3 ways to stay visible to LLMs: → Clean up product data with structured details and natural search terms → Feed catalogs directly into AI platforms instead of relying on web scraping → Drive third-party reviews on social platforms to signal trust to AI models Salesforce B2C Commerce automatically syncs product catalogs to OpenAI and Google through new direct feed protocols, ensuring inventory sits right in front of the agents making the purchase decisions.

@duraigce Hi Durai! Sorry you're having trouble accessing Trailhead. Please try clearing your browser cache & cookies, or use a different browser/incognito window. You can also check status.salesforce.com for live updates. If the issue persists, DM us we're happy to help! ^MW x.com/messages/compo…

Is Salesforce trailhead down? Not able to access it for sometime. @trailhead @salesforce

@shxvang @salesforce @trailhead Hi Shivang, thank you for reaching out to us. We are currently experiening some issues. You can find more help here, help.salesforce.com/s/ ^JO

@salesforce what is this behaviour ? @trailhead

@HiphopS02519430 We completely understand your concerns. While standard voucher policies are firm, Trailhead Certification Support would be happy to review your situation and advise on options. Please DM us your Trailhead email so we can connect you with them. ^MM x.com/messages/compo…

@asksalesforce do you though? i know the old Salesforce did but unsure anymore, more about the stock market price!

@salesforce You migrate the certification process, for existing bookings you give a voucher which has a use by date. Are you aware just how difficult it is to prepare for your exams alongside raising a family!!! I have 4 exams which i am not ready for all due to expire!! Unfair!

@imjayeshjain Hi Jayesh! The License Management App (LMA) in your LMO maps usernames, account names & Org IDs for all package installs: appexchange.salesforce.com. Post your Org Name idea on IdeaExchange: ideas.salesforce.com/s/. DM us if you'd like us to log a case! ^MM x.com/messages/compo…

@salesforce We are an Authorized Salesforce Partner and we work with 100's of Salesforce Organization. How would I identify which Client Org is this? Why not add the Organization Name?