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Ayan
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Ayan retweetledi
✨ tiny drop 002 - a fresh onboarding
till last week, signing up for pointscasa was 2 fields and a redirect. name, dob, dashboard. good luck.
doesn't really work when most people opening the app have never booked an award flight before.
so we spent the entire last week rebuilding our onboarding from scratch. went back to the drawing board more times than i can count before it felt... "just right."
now we do a quick walkthrough of what pointscasa actually does and ease you into this world of points and miles.
less "fill this form," more "welcome to this world, we got you ❤️"
video below 👇
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Ayan retweetledi
✨ tiny drop 001
starting a small series where i share tiny improvements we make to @pointscasa.
for the longest time, our optimiser could tell you the best way to book with your points.
but “best” is personal.
maybe you want to preserve a card balance. maybe you don’t want to touch a specific program. maybe you only want to use part of a balance.
so we built balance mix.
turn programs on/off, cap how many points to use, and watch the transfer plan rebalance live.
built straight outta feedback from our whatsapp community.
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@ameyakarve Yes, I logged in yesterday on mobile only to see it getting logged off today. Something’s changed.
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@ayanlogs Happened with me on Desktop yesterday yes. My guess is they had to push a session refresh of sorts
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Is Rove getting signed out more frequently?
Anyone with the same issue?
@ameyakarve
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@jatinsapra @HSBC_IN @hopper Same experience with my Wyndham Chennai booking - the hotel refused, but Hopper refunded me without any hassle. Just had to provide the payment receipt of a separate payment made to Wyndham.
Never had an issue with Hopper for bookings or refunds.
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Ayan retweetledi
Genuinely can’t stop thinking about this feature we shipped at @pointscasa
If you haven’t seen it yet, check out below
Kanishk@kanishkrazdan
we wrestled with a hard question at @pointscasa "to AI, or not to AI" we knew we wanted to make the product dramatically more powerful, but we didn’t want to make the obvious choice. so we did something a little different. 🥁🥁🥁 introducing the ⌘ Command Centre search flights, manage balances, check transfer options, add cards, use our entire suite of tools! just by typing. no generic answers. no dead ends. actual actions happening in front of you, in milliseconds. the thesis: we’re moving toward a world where software should respond to intent, not just clicks. spent the week building this, and it completely changes how @pointscasa feels to use. it's live. try it out :)
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Haa haa for sure.
We at @TechnoFino did the same for our annual TechnoFino Premium subscription 😉
Ayan@ayanlogs
A subscriber emailed us asking to increase our monthly subscription price. Not decrease. Increase. From ₹399 to ₹400. If you’re a cc geek, you already know why! We love our tribe 🫡
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@prashantnhn Spicejet is return 17k. Anyhow, would rather stay at home than fly spicejet lol
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@prashantnhn yes, can see 14k one way prem economy for my dates. June is a bit late for me
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@ayanlogs ₹399 wastes that last ₹99
₹400 makes every rupee count
Cc geek brains are weird like that🤣
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Ayan retweetledi
users on @pointscasa now get notified of flights they can actually book with their points
– weekly, only when we find something worth booking
– no emails if there’s nothing good
just a reminder your points can actually take you places :)
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@justcardz Haha, will try this when I go on a vacation.
Abhi khud kar lenge 💪🏻
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