BEH TONG YU
1.1K posts


@abd_jabbar @CelcomDigi Barred my line like 4 months ago but kept charging me for line I can not use. Never before. But now I have 3 months bills that I couldn't use
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This is a really new low for @CelcomDigi since i got charged my highest ever bill ever, but i cant even view my own bill and then no email received about the latest bill. But auto-credit my Credit Card executed so fast before the bill is ready to be viewed!

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@abd_jabbar @CelcomDigi I got my line block mid-day without any notice, no warning or anything about incomplete payment although bill was on auto deduct from CC. Had to call the the service centre through other people phone as mine was block. Fu**cking stupid Digicelcom
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@abd_jabbar @CelcomDigi Same. I didn’t receive my bill via email as the previous months
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@fatimahhbibi @CelcomDigi Network coverage status okay saja. Cuba reset network setting atau swap sim card ke dalam phone lain untuk test kerosakan Sim card.

Indonesia

@CelcomDigi mmg tak da line ke area Tanjung Malim ni. Saya rasa dah berbulan² isu ni berulang.

Indonesia

@abd_jabbar @CelcomDigi Anddd also no details of our internet plan ie internet balance,package details
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@wlleelee @abd_jabbar @HudaMahmud79 @CelcomDigi WhatsApp bot tu memang pening. Cuba DM customer service terus.
Indonesia

@abd_jabbar @HudaMahmud79 @CelcomDigi After merger lagi teruk whether it's network or CS. I highly respect those who survived their immensely hopeless & highly irritating CS WhatsApp bot. At the end I tak tau nak muntah atau meludah atau nak bunuh diri. Coming to 5th day still unresolved. Kena tabah atau patut ubah.

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@na_nhmh @CelcomDigi Mungkin ada masalah technical. Cuba report kepada customer service CelcomDigi. Nanti diorang akan tolong semak.
Indonesia

@CelcomDigi ada masalah teknikal dengan homefibre ke? Pagi tadi elok je, skrg tiba2 tak boleh guna.
Indonesia

@Terrytklim @CelcomDigi Did you check with customer service CelcomDigi?
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@dotarabella @CelcomDigi Segara semak dengan customer service CelcomDigi. Boleh DM diorang dekat sini.
Indonesia

@CelcomDigi I didn’t buy any internet plans. Why do I suddenly get text messages saying that my purchases are successful???? Mau hampir 100 ringgit hilang dari account saya cibai

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@minaguinnn Check dulu dalam CelcomDigi app - Usage - active plan.
Boleh semak dengan customer service.
Indonesia

@9PiecesofEight Berapa signal bar yang dapat? 4G atau 5G? Boleh share screen shot?
Indonesia


@AKUANAKWATAN @CelcomDigi Cuba connect kepada 4G. Sebelum itu, reset network setting, refresh network connection.
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@techmobile2008 @NewsBFM 3. The "Phone Swap" Test
To find out if the problem is your phone or the network:
Insert your SIM into a friend's phone.
If it's still slow: The issue is definitely the SIM card or the area's coverage.
If it becomes fast: The issue is likely your phone’s hardware or software.
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@techmobile2008 @NewsBFM 2. Check Your SIM Card
If the issue has lasted for weeks, your SIM might be dirty or damaged.
Clean it: Remove the SIM and wipe the gold chip gently with a soft cloth.
Swap Slots: If you have a dual-SIM phone, try moving the card to the other slot.
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@techmobile2008 @NewsBFM Try switching to 4G.
Before this
1. Reset Network Settings (Most Effective)
This refreshes your connection without deleting photos or videos. (Note: You will need to re-enter Wi-Fi passwords).
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@MAHAKAVINO1 @NewsBFM @CelcomDigi Network coverage issue on 4G and 5G. Check out with customer service.

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@NewsBFM @CelcomDigi you have terrible coverage at Kerling. It's been 5 days
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@CelcomDigi ada cara lain ke nak bayar bill selain guna apps bodoh korang ni? Rasa mcm dah 20 minit macam ni.

Indonesia

@Styles0a @CelcomDigi Hello @CelcomDigi , kindly assist with this matter and update us on the outcome. Thank you.
On another note @Styles0a , you may lodge your complaint at aduan.mcmc.gov.my.
Thank you+
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Hi @CelcomDigi why is there a discrepancy in the amount of data provided? The plan stated a 400 gb data allocation but once I selected buy now it states there is only 300 gb data allocated? Is this a new scam tactic?
@MCMC_RASMI


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