@AsdaServiceTeam A 30 minute wait isn’t acceptable. The lady claimed it’s because you had put your Christmas chocolates in front of the window🙃 she said she wouldn’t have known that I was there until I called. A really poor service!
@bethanyluckett Hi Beth. Sorry for the wait. We do expect our collection service to be as efficient as possible but we can run into slight delays. I will ensure your experience is logged with the Basingstoke store so we can make potential improvements for your upcoming orders. Thanks, Anjan
@AsdaServiceTeam Why is your click and collect service so slow in Basingstoke? You’ve just made a separate car park area for C&C and I’m still waiting over 20 mins, even called store get still waiting. It’s a joke!
@tescomobile Hello. I understand I can do this but I was cut off from mobile data for 2 days. O2 have apparently offered 20gb free for the rest of the month due to the problem over 4000 homes are having. Is this something you would consider?
@bethanyluckett Hi, Beth. Hope your internet is restored soon. If you have run out of monthly mobile data, you can increase it as a one-off until your allowance renews with one-off bundles bit.ly/TMMoreData - Rob
@tescomobile There has been an outage in RG22 due to a worker cutting the cable for wifi and data since Wednesday. Some providers are offering free data until this is sorted est fix date 13/06. No wifi for 5 days has caused me to run out of data. Is there anything you can advise?
@bethanyluckett Hey Beth, the credit should come off your next online order. There will be a tick box when you are ordering and if you make sure it's ticked the money will come off. Let me know if you have any issues. ^Michelle
@AsdaServiceTeam Why is your own brand oat milk still not online? It was taken off during lockdown one and never reappeared. I can walk into store and pick it up get can’t get a home delivery? All other alternatives online, except oat!