Global Service HelpDesk

@BootsUK @lashes_lil How do I message you parcel stuck with Royal Mail which says they will deliver 17 December and haven’t . No updates .30 mins to wait to speak to them. How do we solve for Christmas ?

@ClarePearce3 Hi @ClarePearce3, we sincerely apologize for the inconvenience caused. Kindly follow back and share the following details with us via DM for quick assistance: Full name: Contact number: Email address: Thank You. ^John

@BootsUK please help with a query with a parcel that’s been stuck with Royal Mail since 17 December with no tracking updates

@OzzieSiko Hi, we sincerely apologize for the inconvenience caused. Kindly follow back and share the following details with us via DM for quick assistance: Full name: Contact number: Email address: Thank You. ^John

@AmazonHelp when SEVEN of the giftsets (now high price or oos) ordered are delivered squashed, creased, torn, and damaged contents, but apparently battered GIFT set boxes are only 'minor' damage. Hello?! GIFT! Terrible. Should have gone to @BootsUK !

@R3stored Hi, we sincerely apologize for the inconvenience caused. Kindly follow back and share the following details with us via DM for quick assistance: Full name: Contact number: Email address: Thank You. ^John

@DaveLunn68 Hi @DaveLunn68, we sincerely apologize for the inconvenience caused. Kindly follow back and share the following details with us via DM for quick assistance: Full name: Contact number: Email address: Thank You. ^John

@BootsUK An order I placed to arrive at my local store on 12th, hasn’t arrived. Who do I contact please?

@BootsUK My details - again - Christine Webb, Order No. 790740636. I am the account holder.

@EdnaBrickshaft Hi @EdnaBrickshaft, we sincerely apologize for the inconvenience caused. Kindly follow back and share the following details with us via DM for quick assistance: Full name: Contact number: Email address: Thank You. ^John

@BootsUK Trying to get help from Boots customer service is like screaming into the void. Want less stress at Christmas? Don't order anything online from Boots!