Donald Brennan

When shipping company @packlink1glob accpts to ship & insure my art, via @FedExHelpEU , yet subsquntly points out tht my art deliverd damaged weren´t permitted accrding to their list support.packlink.com/hc/en-gb/artic… (leaves very little you can ship) aftr the event - make this make sense!

so even though @FedExEurope collected, seemingly damaged & delivered (10 days late) my art, because @packlink1glob refuse to accept responsibility (as the intermediary shipper), @FedExHelpEU can´t intervene & take charge. When will common sense & good business practice prevail?

@FedExEurope @FedExHelpEU

Chose @FedEx (TNT) via @packlink1glob to ship a €15k original painting, fully insured, based on its global reputation for high-value shipm´ts. Arr´d 15 days late - no vis damage on pckge. Reprtd within days + full evidence. 4 mths later still no parties accpt responsibility