Brett

@tineco_support @tinecoglobal I have already sent a mail weeks ago. Our unit had already died. No word from Tineco support on when a replacement unit will be sent. This is really horrible support from the company.

@brettfuzzed @tinecoglobal Dear Brett, thanks for contacting Tineco, due to the limitation of characters on Twitter massage, please feel free to share your email address with us or you can send us an email via support@tineco.com. We look forward to being of service to you.

@tinecoglobal @tineco_support I have been talking to your support through mail. They have identified that my S3 has a motor problem and said the unit needs replacement. They then proceeded to say, they cant replace the unit because you dont have an online store where im from (PH)

Am I missing something here? I’m not getting it. If my device is still under warranty, which it is, shouldnt i get a replacement?

@flyPAL @PALMabuhayMiles Ok then @PALMabuhayMiles. I had requested miles to be refunded last Sept 2021. Then when I called December 2021,l and learned still not refunded. So made a request again and you promised to prioritize. I need to make a booking now but lacking miles because you wont refund.

@brettfuzzed Hi, Brett! We're sorry to hear about this and we understand your sentiments. It would be best to have this checked through our Mabuhay Miles team (@PALMabuhayMiles) for their assessment.

@flyPAL Is there any reason why you dont want to credit my Mabuhay Miles refund? I have requested this since August last year and followed up December last year as well. Has anybody else experienced this? Its just soooooo frustrating. I really need my miles. Can anybody help?

Support keeps on saying it is already with another team. Was asking for any feedback or any schedule when the issue will be fixed. They say they dont have info. We pay for your services in full and on time and you treat customers like garbage. Anybody else with same experience?

@PLDT_Cares @pldt @PLDTHome @iamMVP Something very wrong with your process when there is an outage, your tech support team is absolutely powerless . 2 weeks already no internet connection and no land line. Countless follow ups and requests for updates but they cant give any!

@PLDT_Cares @pldt @PLDTHome Question for you. What’s the next step for us subscibers when there is an outage in our area, call and follow up with your technical team everyday, they only say that the issue is with the “outage” team and absolutely no progress for more than a week?

@SKYserves nobody is replying. Ive been asking for assistance for the past few days. Not getting any replies. What kind of service is this?

@SKYserves How do I talk to an actual customer service agent? Its been one month since you said you will update me. Is there a number I can call?

@SKYserves why is it your system is saying my account is suspended because I owe you guys a negative amount? And can you suggest a faster channel to get a response from you guys? Getting a DM here in twitter from your support is taking forever.

Spot on! #CoronaVirusPH #COVID19PH #coronavirus

Can’t get anymore selfish and irresponsible than this! Disgusting!! 😤 @ABSCBNNews @gmanews @cnnphilippines #COVID19PH #CoronaVirusPH

A small pint before my flight... Plus watching wimbledon... Great way to pass the time!