Brian

Most SaaS fails because people build for the idea, not the user. I build tools that solve annoying, expensive, or time-wasting problems. If I do my job right, you don’t even notice the tech — you just win. Follow to watch me launch, scrap, rebuild, and scale micro-SaaS in public

@heyblake RetentionCheck.com

Fork it Drop your landing page URL I'll give 1 piece of advice to as many of you as I can

1/ I killed my $49/mo SaaS pricing this week. 4 weeks of building. 0 external paying customers. Here's the math.

@The_FounderOS Yeah of course, I was about to ask anyways 😀

@brianfofficial mind if we move to DM? been building something to help dev-founders find the first 100 customers, and if you're open i'd like to hand-list some early ICP for RetentionCheck. no pitch, no signup, just curious if it'd be useful.

I had a broken funnel for 3 weeks and didn't know it. Hero CTA: "Connect Stripe, get your grade." Reality: it dumped users on a developer install page with code blocks. No grade. No nothing. Just a green "connected" toast. Shipped the fix today. 90 minutes.

@gregisenberg Killed my SaaS pricing this week. 4 weeks in. Even 90 felt slow. AI compresses the feedback loop so hard a full cycle fits in 2 weeks.

The last 18 months changed more than the previous 10 years. The world is moving at an unprecedented speed I stopped making plans longer than 90 days in a world where new AI models/tools are dropping like rain That's the pace of AI/tech right now I think it's only accelerating

Didn't know subscriptions pushed to Slack. Setting one up today. Curious back at you since you're shipping Artemis solo. What cadence do you run your own funnel checks at?

@brianfofficial @The_FounderOS You can setup a subscription on posthog for your dashboard. This can give you updates on your dashboard automatically at some cadence straight into slack for you

iA Writer. Point it at an iCloud folder of .md files, you get Apple Notes calm with full markdown, no graph, no plugins, no daily-note ritual. Files stay portable so you can swap to Obsidian later if you change your mind. Backup if iA Writer feels too writer-coded: NotePlan (markdown files in iCloud, calendar-first, simpler than Obsidian) or Paper (Dropbox-based, dead simple).

Can anyone recommend a dead simple, easy to use notetaking app based on markdown files? Obsidian is far too complicated for me. I'm looking for Apple Notes, but with markdown storage

RetentionCheck. Founders paste cancel reasons, get a Churn Health Score (0-100) + the top reasons people are leaving in plain English. Built it because "we lost 3 this week, why?" was eating my Sundays. Free to try, no signup: retentioncheck.com/try

Hey founders 👋 If your product solves a real problem, drop it here and tell us what problem it solves. I’ll rate the usefulness of as many as I can. Do the same. Founders support founders. Deal? 🤝

Recording an X demo of the connect flow. Walked through it, got dumped on a developer install page instead of the grade. PostHog had shown 0 conversions for 3 weeks, just wasn't checking the dashboard. What's your default cadence for funnel checks when solo?

@brianfofficial "Broken funnel for 3 weeks and didn't know it" — every founder's nightmare. Green "connected" toast lying to your face is brutal. What finally tipped you off after 3 weeks?

I'm grading 25-30 indie SaaS free this week. Drop your @ + 1 line on what's hurting your retention. I DM you the public Churn Health Score + top 3 fixes. Replies only. Going through every one.

8/ Public kill threshold: 10 Founder seats by May 25 or product is the problem, not the price. I'll post the seat counter every Monday. $99 churn grade in 60s: retentioncheck.com What kills $99 for you: price, one-time, or you don't trust the score yet?

Hard part isn't finding them. Hard part is copying the boring daily stuff, not the highlight reel.

One of the biggest cheat codes in entrepreneurship: finding an expert that has done what you are trying to do and copying everything they do well.

Email a week after cancel: "Totally fine you left, just want to know what broke." No survey, no calendar link, no follow-up. The honest ones reply more than you'd expect. The skill is making it feel human, not a retention gauntlet. Could you run that on one churned user this week?

@brianfofficial @elgermerlo What are your methods of reaching out to the churned ones, and receiving an answer? That's a skill I'm really hoping to learn

What's your go-to method for gathering user feedback? I'm looking for new ideas. →

@imkarthikk @SupportWireHQ Appreciate that. Intercom is the loudest dataset I've graded. 90 complaints, F at 30/100. What surprised me: the rage isn't the price hike, it's Fin AI replying twice while customers tried to dispute. What pattern shows up most for SupportWire users?

@brianfofficial This is an amazing analysis. Thank you for sharing your work. I'm building @SupportWireHQ to wage war on Intercom.

Intercom moved a 6-year customer from $119/mo to $854/mo in a single invoice. Then their own Fin AI support agent replied twice in 6 hours while the customer tried to dispute it. I analyzed 90 public complaints across Reddit. Grade F. 30/100. Full teardown 🧵