Bridgestone

@vijaynikam001 Vijay, we apologize for any dissatisfaction. We have responded to your private message. Thank you for contacting Bridgestone Americas. ^MC twitter.com/messages/compo…

@Bridgestone Your team is not ready to help still waiting for the technical team response. Kindly provide senior escalation team email id / contact details @BridgestoneInd @Bridgestone

@Bridgestone @BridgestoneInd @bridgestonemea Manufacturing defect please check and update.

@vijaynikam001 Hi Vijay, we have received and responded to your DM. Please check your inbox for further assistance. We look forward to assisting you and appreciate you for contacting Bridgestone. ^JB twitter.com/messages/compo…

@Bridgestone Kindly respond!

@IamVictorPerez1 @BARinfo Hello Victor Perez, we're sorry to hear about this experience and would like to assist you. Please feel free to send us a private message with the complete details and your contact information. We value your business with Bridgestone. ^Bryan twitter.com/messages/compo…

Thanks for your prompt response I have had someone from your team reach out I appreciate th professionalism wish I could say the same about @FirestoneTires @FirestoneAuto They and their claims and corporate department thinks it’s ok to send paying customers home in a dangerous vehicle that is dangerous solely due to the “preventative maintenance” done by Firestone I didn’t realize it till now but they literally told me that if I bring back my car Wednesday MORNING (7AM) and the process to clear the codes they triggered on my car if that were to take longer than when I needed to go to work they would give me a ride and drop my car off later at my work , I had wok scheduled at 6pm indicating they knew it was going to take a long time to do repairs and clear the codes @Bridgestone @bridgestonegolf @Bridgestone_JPN @BridgestoneBlog @BridgestoneLA

Firestone Highland Avenue in San Bernardino turned my pristine 2007 Lexus LS460 into a over $22,000 wreck in one visit. I brought it in for a simple TPMS reset the advisor said the car was in excellent condition after a full inspection, then upsold brake fluid, coolant, and differential flushes for $683.82 that I paid for in cash 7 hours later the car returned with dark oil handprints and smudges across the luxury beige leather interior, grease in the trunk, and a deep gash in my subwoofer box. Closing Manager Rico admitted it was a recurring issue with technicians ignoring covers and not respecting vehicles. He told me it was safe to drive just lights flashing On the way home the brakes went soft, power faded, and steering went limp I had to pull the wheel as hard as possible I nearly hit a mother walking her child across the street, then almost rear ended a parked car. Minutes later failsafe engaged again and I had to swerve from a van full of kids toward the curb, correcting inches away. I then had it towed to Crown Lexus and confirmed the "Plus Car Care Evaluation" (PPI I paid for to have the car inspected entirely to build a list of anything from the tires - suspension to the engine they said everything was perfectly fine.) Crown Lexus diagnosed $22,194.84 in repairs: radiator damaged, air trapped in brake lines, wrecked suspension components, oil leaks—all from the improper flush and mishandling. Claims department supervisor Nick has ghosted me after 3 to 5 hours daily calling and emailing, Robert from claims when he finally got back to me decided it was imperative to belittle me over the call due to my circumstances this company has left me in. When I made it clear to the rental days needed he had made no attempt for rental extension, from calling the store location the managers began yelling and hung up. BAR complaint filed along with BBB and both are beginning their investigation especially considering the dollar amount of damages here. I immediately called and emailed a letter and informed them in person about my desire to handle this outside of court and I was willing to settle for them fixing my car and returning it back to the shape and functional operating capacity it was at before they ruined the one thing I gifted myself with. I requested for communication and updates along with the fixing what their technician did, I only got a response after calling emailing calling back to back days in a row We are seeking full compensation under California and federal law for negligent auto repair and emotional distress: Full refund of the $683.82 paid for services that were never properly performed (hence one major red flag the inspection being reported as "your car is perfect and can use this if you'd like but not mandatory or needed anytime soon") Payment of the full $22,194.84 Crown Lexus repair estimate including radiator replacement, brake bleed/air removal, suspension repairs to upper and lower control arms, trailing arms, knuckles, bushings, joints, engine and transmission mounts, and valve cover gasket replacement Reimbursement for interior damage consisting of oil handprints and smudges cuts and unnecessary marks on the beige leather seats, console, sun visor, sunroof, glove box, dashboard, speaker covers and door handles along with the deep gash in the premium custom made subwoofer box that was in my trunk! Reimbursement for exterior damage consisting of grease splatter on the hood, bumper, and windshield plus chipped paint scuffs from the bay lift and missing wheel well screws Reimbursement for towing expenses, extended rental car until the vehicle is fully repaired and returned, and lost wages including the $750 photography gig plus daily work disruptions and additional expenses incurred from the lack of transportation additional 1,650.00 Emotional distress compensation in the range of $5,000 to $10,000 for the severe fear and anxiety caused by two near crashes involving children and pedestrians and only due to the assurance of my car being safe to drive from a professional technician in a leadership role at the business I decided to trust my most prized investment. Punitive damages for the reckless and oppressive conduct evidenced by closing manager Rico’s “technicians not protecting interior/exterior of vehicles is a recurring issue” admission and violations of Firestone’s own Global Code of Conduct again after 15 years of continuous sacrifice and putting others first this car was my gem and gift to myself symbolizing a new start to a new chance at life and this company ruined it in so many ways This is not an isolated incident Firestone has a documented history of similar complaints involving careless repairs unsafe vehicles and poor customer treatment with hundreds of reported issues across California and thousands nationwide Firestone and Bridgestone owe full repairs, refund, rental, lost wages, and emotional distress. @FirestoneAuto @BridgestoneUS @Bridgestone @BARinfo @bbb_us fix this as your manager assured me you would within an HOUR it has been 10 Days! #NegligentRepair #ConsumerRights

@vijaynikam001 Hi Vijay, we truly apologize for this frustrating experience and are happy to help. We have received and responded to your DM. Please check your inbox for further assistance. We look forward to assisting you, and thank you for contacting Bridgestone. ^JB twitter.com/messages/compo…

@Bridgestone Kindly check your DM.

@vijaynikam001 Hello Vijay Rajendra Nikam, we're sorry to hear about this experience and would like to assist you. Please feel free to send us a private message with the complete details, your location, and contact information. We value your business with Bridgestone. ^Bryan twitter.com/messages/compo…

@BridgestoneInd @Bridgestone @bridgestonemea @Bridgestone @Bridgestone @bridgestonemea No response in DM & till date no action from your side very unfortunate!

@sanjeev4126 Thanks for sharing this with us, Sanjeev. We are sorry to hear about this frustrating experience with registering your tires, and would like to offer our assistance. Please DM us with your location and postal code. We value your business, and thanks for choosing Bridgestone. ^SG twitter.com/messages/compo…

@Bridgestone I tried to reach out to your Taj store in Varanasi for my tyre registration but didn't receive any positive response but rude behaviour. This shows your lackluster attitude towards your customer. My car details on invoice is also wrong. Pls Look into it & resolve

@Yogesh_Goyal Thanks for sharing this with us, Yogi. We are sorry to hear of any issues encountered, and would like to offer our assistance. Please DM us with your location and the complete details of your concerns. We hope to hear from you soon, and thank you for contacting Bridgestone. ^SG twitter.com/messages/compo…

@Bridgestone Hi, can i connect anyone from Japan Office I want have a chat regarding the Unethical Conduct of Bridgestone India, tarnishing the Image of Bridgestone.

@dayam_ali Thank you for reaching back out to us, Dayam. We understand your concerns regarding this issue with your tires, and apologize for any frustration. Please feel welcome to DM us for further support. We hope to hear from you soon, and thank you for contacting Bridgestone. ^SG twitter.com/messages/compo…

They have a mail id just to tangle a customer the only purpose of this mail ID is to make a customer wait till his life in a hope the they will listen and give a solution but these scamsters are well experienced in how to not give a customer warranty claims big fraud @bridgestone

@CoWorkerTiff Hello there. We apologize for your experiance with CFNA. We would suggest contacting their customer service agents by calling 1-800-321-3950 or e-mail at social@cfna.com. Furthermore, we appreciate the opportunity to assist you, and thank you for contacting Bridgestone. ^MC twitter.com/messages/compo…

Somebody at @Bridgestone must explain to me why CFNA has called me 4 times in 4 hours about a payment that is not even 30 days late….. Harrassing me for money I clearly cannot give to you at this present moment doesn’t move me. Actually, you’re one call away from harassment.

Woke up to money hitting my account the first time in 3 months. My “first” payday is Friday. We’re so back. Thank Gawd.

@MarkianKas Hi, Markian. We'd like to ensure this is addressed. Please private message us for support. Be sure to include your location for support. Thank you for contacting Bridgestone. ^MC twitter.com/messages/compo…

@Bridgestone Hey is there a reason you guys refuse to stand behind your product whatsoever? My wife’s tires need replacing with 10k miles, for 1300 dollars you’d think they’d last a bit longer

@HToranaga Greetings Hoshi, we're sorry to hear about these issues. We'd like to learn more about your experience. Please feel free to send us a direct message with the tire model and details. We appreciate the opportunity to assist you, and we value your business with Bridgestone. ^Bryan twitter.com/messages/compo…

Now guys I love my @HondaPowersprts Africa Twin. Hands down the best motorcycle I ever had, the EERA suspension a dream and the DCT even offroad unmatched. The only downside are the crap @Bridgestone tires. Honestly one of the worst first tires I ever had, squishy, low rain performance, unusable even on gravel and done after 6.000km, pathetic and honestly never again.

@dayam_ali We understand your tire concerns, Mr. Dayum. We're sorry to hear that you are not satisfied with your tires, and apologize for any issues you've experienced. Please feel welcome to DM us with your location, so we may further assist you. Thank you for contacting Bridgestone. ^SG twitter.com/messages/compo…

Scam company @Bridgestone

@dayam_ali Thank you for sharing this with us, Mr, Dayam. We are very sorry to hear that you are not completely satisfied with your tires, and truly apologize for any issues encountered. Please DM us with your location, so we may further assist you. Thank you for contacting Bridgestone. ^SG twitter.com/messages/compo…

The person who mis behaved with is known to be Angad Chaudhary @Bridgestone

A Scam by @Bridgestone Got my tyres replaced via bridgestone dealer inGreater Noida in last year April 2025. After using it for nearly for 10 Months the front left tyre got busted now the company is asking me to give the payment for new tyre and i still have a valid uncndtl wrnt

@TheVoidWolf Hello and thank you for sharing this with us. We are very sorry to hear that you are not completely satisfied with your tires, and truly apologize for any issues encountered. Please DM us with your location, so we may further assist you. Thank you for contacting Bridgestone. ^SG twitter.com/messages/compo…

@Bridgestone Your bridgestone duravis r660 tyres didnt even last 10k on brand new VW Van never buying a bridgestone tyre again #Australia

@x1pnyx Hello Gabriel, We would love to assist you. Please feel free to send us a private message with the complete details and your contact information. We value your business with Bridgestone and hope to hear from you. ^Steve twitter.com/messages/compo…

@Bridgestone do the math

@MinoketanSam Thanks for sharing your tire concerns with us, Mr. Mk. We are sorry to hear of this issue with your tires and apologize for any frustration. Please DM us with your location, so we may further assist you. We look forward to your message & thank you for contacting Bridgestone. ^SG twitter.com/messages/compo…

@Bridgestone I purchased 4 tyres on 7/8/2024 from your dealer, recently one tyre got damaged unexpectedly. I’ve used MRF tyres for years and never faced such an issue,this could have been fatal if I wasn’t at slow speed. Can I expect a replacement under warranty? Please guide me

@MinoketanSam Thank you for sharing this with us, Mr. Mk. We are very sorry to hear of any issues encountered with your tires and apologize for any dissatisfaction. Please feel welcome to DM us with your location, so we may further assist you. Thank you for contacting Bridgestone. ^SG twitter.com/messages/compo…

@Bridgestone I purchased 4 tyres (same day) on 7 Aug 2024 from your dealer, and recently one tyre got damaged unexpectedly. This could have been fatal if I wasn’t at slow speed. Can I expect a replacement under warranty? Please guide me on the process

Bridgestone will exhibit two second-generation lunar rover tire concepts at the 40th Space Symposium in Colorado Springs from Monday, April 7 to Thursday, April 10, 2025. spr.ly/6010FZwio

@sunil_nare Hello Sunil, thank you for contacting Bridgestone, how may we assist you today? We hope to hear from you soon. ^SG twitter.com/messages/compo…

@ermayank1984 Hello Mayank. We understand your concerns, and we apologize for any dissatisfaction. Please DM us your location for support. Thank you for contacting Bridgestone. ^MC

What’s the point of a tire warranty if @Bridgestone won’t even open a claim? 21k miles, tires gone,zero accountability & pushed me back to the dealer for a car bought 2 years ago. @Alpine_Nissan adds endless transfers and voicemails.Customers deserve better than this. @NissanUSA

@2contest Hello Pramod, thank you for sharing this with us. We have received and responded to your DM regarding this issue with your tire. Please check your inbox for further assistance. We look forward to assisting you and appreciate you for contacting Bridgestone. ^SG twitter.com/messages/compo…

@Bridgestone I have DMed you all the details. Expecting quick action / resolution on this .

@Bridgestone your tyre got cracked after 35000 km only Is it expected ? Family safety at risk .