caroline

@MartinSLewis @itvMLshow @Ed_Miliband Pls help ALL oil reliant homes not just those on means tested benefits, most vulnerable are often not entitled to support ie elderly unable to claim pension credit, those who work & scrape by, bit like those who don't claim pip yet this is the proof of disability everyone asks 4

Tomorrow on @ItvMLshow I'll be doing a short pre-rec interview with the Sec of State for Energy @Ed_Miliband specifically on Home Heating oil and LPG intervention (not wider issues). Do you have any practical questions on that you'd like me to ask him (times short so can't promise all)

@JohnBarrowman Happy birthday you gorgeous man 🎈🎉🎁🎂 x

Another Birthday song..to me!!!

@NatWest_Help I've tried can't dm you and just discovered you have taken back the money already going into my overdraft unorganised of course, I need a final response notice from yourselves so I can escalate this matter

@cansja Hi Caroline, could you pop me over a DM with your full name, sort code and post code using the link please and I'll have a look into this for you 😊 ~ Louise

@NatWest_Help what on the earth are you playing at, refusing a charge back on a company who did not deliver goods, had no proof they delivered goods yet you choose to punish the customer by refusing and reversing the charge back FOS contacted, shocked at such a well known bank 😡

@TNLUK app constantly crashing since update, made playing an absolute nightmare, chose numbers, crashed, chose different 1s as couldn't remember 1st lot crashed again, took 5 attempts to finish 1 instant win, totally ruined the enjoyability of playing, not going to bother again

@JohnBarrowman @ColinSpenc4257 Me too I kept it & recently used some buttons out if it making sock puppets, plus I have old tobacco tins of my dad's with screws, nuts & bolts & other metal things that I have no idea what they are lol, both my parents sadly left this planet in 2020 so these items are treasured

@ColinSpenc4257 Yes and I still have one.

DID YOUR MOTHER HAVE A BISCUIT TIN OF BUTTONS. YES OR NO.

@TravelodgeUK Hi, my daughter and myself have been in touch with cs on multiple occasions, with no resolution, the matter now needs escalating as this isn't what we expected from such a well known hotel brand, please provide your full complaints procedure and ceo details

@cansja Hi, we're very sorry to hear of this poor experience. We'd like to invite you to speak with our CS team regarding this. Please contact them on the page below with the details of your complaint and they'll be able to assist. travelodgesdo.my.site.com/support/s/cont… -Lynette

@TravelodgeUK why are bots replying to emails, after an unsatisfactory stay at 1 of your london hotels, where may I add we gave the hotel multiple chances to fix our issues to be offered a measly 25% refund, told to escalate to customer service still no joy, this needs sorting

@MartinSLewis Carers allowance? Many stuck in an impossible situation, limited hours allowed to work, limited income allowed yet very little help in the way of carers allowance which is taxable!!!. If someone is caring full time (usually 24/7 in many cases) the allowance is pittance

QUESTIONS 1: FOR CHANCELLOR. I'm interviewing the Chancellor tomorrow morning for my show 7:30pm tomorrow. I don't get long but pls feel free to suggest PRACTICAL NOT POLITICAL questions for her by reply PS I'll post Questions 2 in a mo for you to post Qs on the budget for me.

@XtremeScreams Accessibility denied, what happened to attractions being open to everyone yet you can't make simple accommodations for disabled people @TheSun @DailyMail @DailyMirror @DisRightsUK @VoiceAbility @POhWERadvocacy @scope pls remind @TwinlakesPark of the disability law

@TheSun Twigmore woods to be precise, North Lincolnshire

Urgent warning as 18ft long ‘pet’ python on the loose in UK countryside

@Pharmacy2U your chat feature is broken round in circles for the bot to close the chat 4 times, just received a delivery, left behind a bin as nobody was home, box and 1 of the content clearly been opened obviously can't use as dangerous, please advise

@LNER why oh why does the refund process take so long, after a cancelled train on Wednesday you would think there would be a nice easy refund button nope fill out a mountain of details to then have to wait an eternity for the refund it should be instant !!

@LNER My point of purchase was your app there's no clear and easy way of getting a refund, it's not that I'm choosing not to travel its that I will get stuck at Lincoln, my connecting bus is the last bus to my village so I'd be stuck there with no other means to get home

@cansja Hello, you can request a refund from your point of purchase if you are choosing not to travel. Please see: spkl.io/6013fxbzt for further information. Apologies for the inconvenience caused. ^Josephine

@LNER hey my train has been cancelled and amended time is too late to catch the last bus to my final destination, how do I get a refund please

@Modibodi absolutely shocked you are using AI as customer support via email, with generic rhetorical answers, very disappointed, are there any humans left working for you or have you sacked them all and gone AI, let's see if I get a human on here 🤔

@harwoodonline @LDNSoundtrack @wigmore_hall I could sit and listen to that for hours, simply marvellous

Looking forward to opening @LDNSoundtrack tomorrow lunchtime @wigmore_hall. Here's a recent clip of me practising some of Miklós Rózsa's Toccata capricciosa

@stwater I did try to contact via WhatsApp but heard nothing back, have dm'd on here now too

@cansja Hi, yes of course you can, please message us directly and we will get this sorted for you. Jam-billing team.

@stwater hi is there an easy way to swap my bill to 12 monthly payments instead of 8 please

@TLRailUK My disabled daughter was stranded at King's Cross, with no way to get to her destination, rail staff suggested she waited possibly hours or went to the next stop & found her way home from there, how's that helping someone complete their journey, I'm gobsmacked tbh

@cansja Hi, can you please send us a message with some more details so I can get this looking into? ^HG twitter.com/messages/compo…

@TLRailUK why are you leaving disabled, vulnerable & elderly passengers stranded? My heart goes out to the family of the person involved in the incident earlier, but you guys really need to step up in a crisis & help all those left stranded as a knock on effect, you charge enough