Capitec

Every number tells a story of trust, money saved, lives supported and futures built. That’s how we’re turning growth into real value for you. View our annual results for the year ended February 2026 here: bit.ly/4t7MKdr

@mike_said_what @NetFlorist Hello Mike, we understand your frustration and sincerely apologise for the inconvenience caused. The matter has been escalated, and our team is doing their best to investigate it for you. You can expect further communication from us soon.

@CapitecBankSA @NetFlorist Still no voucher! Still no resolution! You have my money, I have nothing... Is this par for the course with #netflorist?

@RamonJThomasMBA @facebook Kindly click on this link: facebook.com/CapitecBank

@CapitecBankSA @facebook It just says "content is not available" and I'm using a VPN in #China to access @facebook

@CapitecBankSA what happened to you @facebook page? I can't find it using 3 different profiles

@abongile24fit @FNBSA Yes, you may contact our Client Care team on 086 010 2043 or reach out to us via WhatsApp on 067 418 9565 to request a payment recall. Please note that a recall fee will apply.

@CapitecBankSA @FNBSA So it’s possible to reverse that amount if doesn’t reflect on my fnb account?

@FNBSA please educate me, how long does it take for a money to reflect when you transfer it from @CapitecBankSA? I did that on Wednesday 29 until today it hasn’t reflected 😡🤬

@P518693 Hello @P518693, we’re sorry for the frustration. For your security, we’re unable to discuss personal information publicly. Please reach out to us via DM on any of our official social media pages.

@CapitecBankSA DO NOT TELL ME TO SEND YOU A DM AS I YOUR SETTINGS DONT ALLOW FOR THIS!!!!!!!!!!

@CapitecBankSA I am at my wits end. I wanted to speak to someone in collections that can actually assist me because this is the most useless bank I have ever dealt with. I have been dealing with the same issue for months now and spoken to countless people who say it's fixed.

@RamonJThomasMBA @facebook We’re sorry for the inconvenience. Could you please let us know what error you’re getting on the app so we can assist you further?

@CapitecBankSA @facebook I cannot find your Facebook page. There is no problem accessing your website or the app from #China

@la_fisto @ShivambeX Hello @la_fisto, we’re really sorry to hear this,we understand how important your money is. Please report this to our Client Care team as soon as possible so they can investigate and assist you. If you already have a case number, feel free to share it with us

@ShivambeX @CapitecBankSA I need my money back, I work and worked hard for that.

Dear @CapitecBankSA I sent my self this voucher yesterday morning and the ATM i went to had no more but my voucher has been deemed and im 100% positive that I'm the only who had the Pin so please advise.

@CathleenM1983 @_Kreatify_ @gotymebankza Hello @CathleenM1983, we’re sorry to hear this happened. Please contact us directly or DM us your details so we can look into the transaction and assist you further

@_Kreatify_ @CapitecBankSA Did this money come back, cos the same thing happened on the same day. Unfortunately I was using my @gotymebankza at the time with @CapitecBankSA ATM

Hi @CapitecBankSA Hi Capitec, we’re experiencing an issue. We tried withdrawing money at the Rondebult Capitec ATM, but the cash didn’t come out. However, the app shows that the transaction went through. We called a consultant, and they mentioned they’re aware of this problem,

@MEProjects3 Hello Khangwelo, we’re concerned about your tweet and would really like to understand your experience. Could you share what made you feel this way about us?

Thank you, For now i will stick with @CapitecBankSA even though they are useless at times also

@Thimna_________ We’ll continue our conversation via DM.

@CapitecBankSA Shortly i will send the info in a few minutes

Around February they took R4000 from my account and they later canceled on the case without even returning the money it was my only R4 at that time what are other can I do to get the money and being multi lingual help✍️

@ndgwah @Thimna_________ Hello karəlʌɪn, thank you for highlighting this tweet. We’ve responded to the client.

@Thimna_________ I'm so sorry I think we need to report them Nina @CapitecBankSA wozani la

@Zinhle_Yamke If the amount you received is less than expected, you may contact the Ithuba helpline on 0800 484 822. They will be able to investigate the matter further for you.

@CapitecBankSA As per your results on your app, the division for exactly 3 numbers on lotto is R47.40

@Pena056 @Bogosi100 @presh_rabbit ❤️ 💙

@Bogosi100 @presh_rabbit @CapitecBankSA I have been using this Bank Over 10 Years straight I trust it with my Funds 👊🏼 Broer

FNB for you🚮🚮🚮

@la_fisto @MamaTebza2 Thank you for this confirmation. We will respond to your DM.

@CapitecBankSA @MamaTebza2 I did send you the DM.

@ngobeni_fanie @_Kreatify_ Hello Fanie, we are sorry to learn about your experience. Please DM us to look into the matter for you.

@_Kreatify_ @CapitecBankSA They are doing nothing.the consultants told me that they are aware of the problem. They only asked for ID number nothing more.

@la_fisto @MamaTebza2 Please DM us to look into the matter for you.

@MamaTebza2 @CapitecBankSA They say we will get our money soon.

@Nellyzah1 Hello BhelezanZN, we’re sorry to hear about this. Please DM us your case number so we can look into the matter and assist you further.

@CapitecBankSA Please help I send the money to the wrong cellphone number And someone in your branch told me that nothing they can do, I did try to call the person number went to voice mail PLEASE HELP🙏

@RamonJThomasMBA @facebook Hello Ramon, thank you for reaching out. Please let us know whether you’re experiencing issues logging into our app or the Facebook platform so we can assist you further.

@CapitecBankSA I've tried different browsers on my MacBook and the mobile app. Even using different @facebook profiles but can't find your page anymore.

@zaaaluzile Hello @zaaaluzile, this does not sound right. Please have the matter reported to our Client Care team on 0860102043 or via WhatsApp on 0674189565 for assistance.