Carol Levine APR Fellow CPRS

@AirCanada 9 months ago you left us stranded in Barcelona. Refused to rebook us. AC Tried to make good with a refund but when a glitch occurred with Interac you didn’t fix it! Nearly 2k is owed to a Canadian senior and yet we’ve heard nada for 6 months. #strike #customerservice

Stark. #saturdaymorning #AirCanada

@LindaWardCBC @AirCanada Leaving tomorrow on Air Transat.

@carol_levine @AirCanada Hi Carol, have you made it back? Please DM me.

Been communicating with @AirCanada and @CAA where we bought trip cancellation and interruption insurance. Basically we are screwed! Thanks to their “goodwill policy” they would fly you back starting Aug 21 (if you were booked to leave bet Aug 15-18).

Adding insult to injury, ⁦@AirCanada⁩ just told us they tried but cannot rebook us. Isn’t that against the law? Asked us to check in at 12:10; cancelled flight at 3pm and washed their hands of us totally at 6:47. youtube.com/watch?v=8ofjY3…

@AirCanada The information you are providing is not adequate. We cannot rebook for Aug 21. We do not have enough medication, a place to stay in Barcelona, we are seniors and my husband has limited mobility. I can’t reach Customer relations There is nothing helpful on website

To address ongoing labour uncertainty following strike notice by CUPE, Air Canada’s flight attendant union, a lock out notice was issued to CUPE today, effective Aug. 16. We will begin implementing our contingency plan to gradually begin an orderly wind down of operations.

@globeandmail We went to Boston from Montreal on Thursday May 8th. We sailed through the border as there wasn’t a car or truck on the road. It was the same on the way back to Canada on the Saturday. It was eerily quiet.

Have you encountered any issues when crossing the U.S. border? We want to hear from you theglobeandmail.com/canada/article…

Tunnel closed. Hundreds of cars. People stranded. Help.

@NewsfromRCgroup urgent. Can’t get to ship symphony of the seas!!!

I appreciate @ABC fact checking Trump. But allowing him to give rambling answers beyond his alloted time and without shutting his mic is unacceptable.

@AMAZlNGNATURE Interesting. I just finished the book The Phoenix Crown. This flower is mentioned in the book and given great prominence

This flower is called "Queen of the Night." It blossoms only at night and only one night a year.

@VivianBercovici If this is true, why not out this yet unamed Ambassador so they can take accountability

Can you imagine an Ambassador of a western country, stationed in Israel, having the callousness and audacity to strut around in the days immediately following October 7 and saying things like: “they deserved it (the Israelis, that is).” “They had it coming.” And when local Israeli staff were present for such comments and visibly distressed, that such an Ambassador would be unmoved and unrepentant? I can.

@AirCanada @staralliance Pahleese…you are kidding right?

Wherever you venture this season, @StarAlliance will get you there seamlessly. staralliance.com/en/

@mitchgarber No one will! Because they believe Israel “deserved” it. They celebrated the atrocities with candies in the streets of Montreal. @JustinTrudeau talks about a pause in hostilities assuming Hamas will release the hostages unconditionally. Did he get a memo no one did.

@JustinTrudeau @netanyahu Did you show him the cute pic of your son’s #Halloween costume?

I spoke with Prime Minister @Netanyahu today. I reiterated Canada’s support for Israel and its right to defend itself, in accordance with international law. We also spoke about the need for Hamas to immediately and unconditionally release those being held hostage.

Just off phone with yet another 🇨🇦 citizen in 🇮🇱freaked out by total shutdown of 🇨🇦 Emb in this insane crisis. I’ve assisted many in sorting out what to do. All I have is a f…g phone. I guess @melaniejoly @cafreeland @LisaStadelbauer are having a fine Thxgiving. WTAF?!?!?

@Burlington you obviously don’t want customers at your #Hallandale Fla location. 1 cashier. One hour wait. 18 cashes. Last time for me. #customerservicefail

If you want to do PR correctly, do it slowly. Build a bespoke media list -- don't pull from Cision. Send emails individually -- don't mass blast. From a dialogue with reporters -- don't filibuster with a barrage of releases. It takes longer but the results are worth it.

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