Brian Ferguson

44 posts

Brian Ferguson

Brian Ferguson

@cbrianferguson

Managing Partner || Arena Labs

Los Angeles, CA Katılım Mayıs 2009
362 Takip Edilen193 Takipçiler
Brian Ferguson
Brian Ferguson@cbrianferguson·
@SpiritAirlines Cute auto response! @welch44 is still on hold. Tomorrow he has to tell his girls they won’t be going on spring break. Nice of you to set up auto response to remind us how little you put in to Customer Service. Right @DerekShore? @CNNTravel great start to Easter!
English
1
0
2
0
Brian Ferguson
Brian Ferguson@cbrianferguson·
@derekshore You have a Dad on hold for 2.5 hrs with Indian call center + no answers. Normal business for @SpiritAirlines? Daughter is missing family. Unreal the treatment our family has received.
Brian Ferguson tweet mediaBrian Ferguson tweet media
English
2
1
1
0
Brian Ferguson
Brian Ferguson@cbrianferguson·
@SpiritAirlines is shameless. This is10 yr old traveling w/ her parents + 2 sisters. Wouldn’t allow her on flight. Cost Dad $2K and they won’t speak to him. Keep sending him to outsourced Indian call center to discuss this terrible situation. @StevenSchuler is this standard?
Brian Ferguson tweet media
English
0
1
0
0
Brian Ferguson
Brian Ferguson@cbrianferguson·
@Freeletics is a classic product that tricks you into auto-renewals. They will not refund my money. The strategy of subpar product not willing to be honest with unhappy customers. Lots of competitors that are far more user friendly.
English
1
0
0
0
Brian Ferguson
Brian Ferguson@cbrianferguson·
@ouraring @plahtela Was given an Oura for Christmas. Hasn't worked right. Sent two emails over the last 5 weeks and have heard NOTHING from Oura Support! Deeply disappointing product. #ouraring
English
1
0
1
0
Brian Ferguson retweetledi
Dilara Casey
Dilara Casey@DilaraCasey·
What makes you scared? What inspires you? That is what will unlock your potential. #BizLeaders2016
English
0
2
2
0
Brian Ferguson
Brian Ferguson@cbrianferguson·
Flying SAN to SFO, wish all airliners had a lesson from @VirginAmerica. This bus. model--cust. service, branding, experience---is brilliant.
English
1
1
2
0
Brian Ferguson
Brian Ferguson@cbrianferguson·
I recently attended the Executive Program @singularityu. No matter your field, a phenomenal investment in understanding the future.
English
0
0
2
0