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@ouraring

Health is a beautiful thing. Founded in Finland. Share your stories #withOura 👑

Katılım Şubat 2015
106 Takip Edilen55.3K Takipçiler
ŌURA
ŌURA@ouraring·
@Proper_Pirate We’re sorry to hear about the battery trouble. To get a fast, personalized health check for your ring, we recommend using our tool, Finn. It can troubleshoot immediately and open a ticket if needed. Visit the link in our bio to start.
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Proper Pirate 🐢🦀
Proper Pirate 🐢🦀@Proper_Pirate·
After one year the $399 @ouraring (plus monthly subscription) went from an average battery charge of 6 days to just over a day. Are we expected to drop that much every year to have a usable ring??
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ŌURA
ŌURA@ouraring·
@TooTallTooFun Thanks for the feedback. We've will share the feedback with our product team, and comments like yours help shape future improvements.
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Bloom
Bloom@TooTallTooFun·
@ouraring please bring back the line graph for circles. I don’t like this bar graph!!
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ŌURA
ŌURA@ouraring·
@jade_nettle Hey Jade, we are very sorry to hear about the frustrating experience you are having. Please DM us your support ticket number so we can take a look.
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Jade Nettle
Jade Nettle@jade_nettle·
@ouraring has the worst customer service imaginable. I’ve now been trying to resolve an issue with my account for 4 weeks, and despite multiple conversations with support, the only solution I’ve been offered is to pay more money to fix an issue that wasn’t caused by me.
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ŌURA
ŌURA@ouraring·
@anuragagarwal56 @cromaretail Sorry to hear you're having trouble with the offer. Please send us a DM with your details, and we'll look into it for you.
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Anurag Agarwal
Anurag Agarwal@anuragagarwal56·
@cromaretail @ouraring I am trying to buy ouraring from croma, I bought the sizing kit from croma, but I am not able to redeem the offer on checkout page. Please help me address the issue.
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ŌURA
ŌURA@ouraring·
@John_Cofi @WHOOP We're sorry to hear about the delay with your replacement and want to look into this for you. Please send us a DM, so we can check this out for you. 💙
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Dima⚛️
Dima⚛️@John_Cofi·
@ouraring Confirmed warranty replacement from June 14 — still not shipped a month later. Just excuses from support. At this point just tell me you can’t do it and I’ll buy a @WHOOP . SO-12577185
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ŌURA
ŌURA@ouraring·
@ESnell0626 @FedEx Hey there, that's not the experience you should've had with your replacement, feel free to DM us so we can take a look.
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Erika
Erika@ESnell0626·
You know what’s wild.. sending a damaged @ouraring box with a replacement. I’m not surprised but pretty disappointed this is how it came. At this point you might as well give me the five after all this trouble. 😒 I partially blame @FedEx and their drivers for not caring at all.
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ŌURA
ŌURA@ouraring·
I'm sorry to hear your ring hasn't felt ideal for weightlifting. While I can't confirm whether Oura Ring 5 will perform better for lifting, workout heart rate is currently optimized for running, walking, and cycling. If you let us know what's not working well such as comfort, fit, or heart rate tracking we'd be happy to help. We also recommend reaching out to our Support team so we can run a quick check to make sure everything is working as expected!
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Iván Negrete
Iván Negrete@Inegretejulio·
Has anyone noticed a difference with the new @ouraring 5 for workouts? I have to take off my Oura 3 when lifting and it's not perfect.
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ŌURA
ŌURA@ouraring·
Thank you for your feedback 💙I understand why you’d like more widget options on iOS. At this time, I’m not able to confirm any timeline or plans for adding more widget types beyond the current options be appreciate you sharing this feedback and has been passed on to our development team.
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Brian Frank
Brian Frank@BFRANK_DUH·
@ouraring are yall ever going to include more options for widgets for iOS outside of sleep? Seems weird it’s been years and no updates there.
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ŌURA
ŌURA@ouraring·
@bradledwith Thank you for your question 💙 Yes, some members do occasionally reach a 100 sleep score, though it is rare. Sleep Score is based on several contributors so a perfect score means all of those areas were in a very strong range that night.
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ŌURA
ŌURA@ouraring·
@ShanuMathew93 We're sorry to hear about the trouble with your sleep data, especially as a long-time member. That's not the experience we want for you. Please reach out to our Member Care team so we can look into this for you.
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Shanu Mathew
Shanu Mathew@ShanuMathew93·
Anyone else having serious sleep data issues with Oura since the last update they pushed? Doesn’t catch sleep a lot of nights and registers it as a “nap” for like 30 minutes or doesn’t catch it at all @ouraring I’ve had an Oura for like 7 years so no patronizing “it needs to be worn like X” or “have you checked if it’s fitting right” type replies And my @Garmin is catching the sleep totally fine so it’s not like a sickness oriented or sleep disrupted pattern
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ŌURA
ŌURA@ouraring·
@Phelipefleury We’re sorry to hear about the battery trouble. To get a fast, personalized health check for your ring, we recommend using our tool, Finn. It can troubleshoot immediately and open a ticket if needed. Visit the link in our bio to start.
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Phelipe Fleury
Phelipe Fleury@Phelipefleury·
My @ouraring 4 usually needs to be charged every 4 days. Now, after they release the 5 version, I need to charge every 2 days!! 🤡🤡🤡
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Dimitri Lyon
Dimitri Lyon@DimitriLyon·
.@ouraring has the best customer support personnel. No hassle to get issue resolved. Sent me a new ring in a matter of days after reporting an issue. Keep it up!
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ŌURA
ŌURA@ouraring·
Hey there! sorry the available sizes for the Oura Ring 5 don't fit you, in order to achieve the smaller design we had to reorganize the sizing chart for it, but the Oura Ring 4 continues to have sizes from sizes 4–15, it has the same functions and technology that the Oura Ring 5 and will receive the same updates and support. 💙 If you purchased an Oura Ring 5 and the size you got is too small, DM us so we can see what exchange options you have available.
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Naveen | AI • Dharma • Truth
@ouraring How can I export three months of data to submit to my doctor? The in-app data only shows 30 days, and I don’t see any detailed reports like stress, nighttime heart rate, sleep, or activity. I want the complete sheet. How can I get it?
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ŌURA
ŌURA@ouraring·
@brimadnesss Hi there! If there's anything we can help out with and you're unable to access support via our help centre please send us a DM on one of our other social channels.
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bri madness
bri madness@brimadnesss·
You bitches will genuinely rue the day like ofc yall don’t have a phone number on the website @ouraring
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Christina Haftman
Christina Haftman@Cr8DigitalAsset·
Highest @ouraring sleep score in a long time! Caught up on my sleep and probably missed all sorts of AI announcements...lol 😀
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