PCCM/SER

@EVENINGVNS @AshwiniVaishnaw Booking between intermediate stations is normally restricted in Rajdhani type trains against GN quota.However,during a recent route modification of 12453,booking between RNQ & CNB got available against TQ quota inadvertently.The previous system has now been restored by 12453.

@AshwiniVaishnaw E ticket booking is not allowed from stations RNQ to CNB in train number 12453 (RAJDHANI,RNC-NDLS )in general quota but same booking is allowed in Tatkal quota. Why it is not allowed in general quota ? Please allow booking in general quota also for RNQ TO CNB .

@GMSERAILWAY @AKumar940408801 @serailwaykol @drmkgp Ticketing services have been restored from 31/10/21 on restoration of local train services in the Suburban area.

@AKumar940408801 @serailwaykol @drmkgp @ccmserkol to look into the matter.

@serailwaykol @GMSERAILWAY @drmkgp ইস্টার্ন জোনে সাধারণ পাবলিক দের টিকিট কাউন্টার থেকে আনরিজার্ভ টিকিট দেয় কিন্তু সাউথ ইস্টার্ন জোনে ( হাওড়া - খড়গপুর ) সাধারণ পাবলিক দের আনরিজার্ভ টিকিট দেওয়া হয়না, একই রাজ্যের মধ্যে দুটো জোনের এই দুরকম বিভেদ কেনো ?

@gauravbhartiya @GMSERAILWAY @DrmDnr @drmrnc We have sent to you an interim reply on 17.08.2021 to your CPGRAM complaint no. MORLY/E/2021/08692 dtd 06/07/21. Presently, we are working on it and a reply in this regard shall be forwarded shortly.

@GMSERAILWAY @DrmDnr @ccmserkol @drmrnc Once I received a call from SER/KOL, and they asked me - do you do any business ? Straight forward he could have asked - whether I'm a travel agent? 😅 Sir, FYKI - no travel agent in Bihar speaks in English 😂 and none of them are interested in selling 2S tickets of PNBE - IPR.

@RailwaySeva @GMSERAILWAY @serailwaykol @ccmserkol I am not able to book ticket for my travel PNBE to IPR in train 08624 in 2S. @DrmDnr @aadharraj @Srdcmdanapur @drmrnc

@DRMCKP @GMSERAILWAY @arunjoshi028 @AshwiniVaishnaw Booking of Retiring room at ROU is suspended due to ensuing COVID pandemic as per order of competent authority. Also, repair and renovation work of 1st class waiting hall is underway and will be completed very soon. Inconvenience is regretted.

@GMSERAILWAY @arunjoshi028 @AshwiniVaishnaw @ccmserkol Sorry for inconvenience caused to you due to covid. Service of retiring room & waiting hall services are stopped. Thank you.

@AshwiniVaishnaw @GMSERAILWAY @DRMCKP जब सभी ट्रेन स्टार्ट हो गई है। राउरकेला स्टेशन पर रिटायरिंग रूम और फर्स्ट क्लास वेटिंग रूम अभी तक शुरू नहीं हुआ। रात 2:00 बजे की ट्रेन है स्टेशन पर बैठने के लिए जगह नहीं है, 🙏🙏🙏

@GMSERAILWAY @RishuRoushan01 @drm_kir @DRMCKP @CptmSer Your suggestion has been noted by this office and shall be examined. If found feasible, the same shall be forwarded for appropriate and necessary action.

@RishuRoushan01 @drm_kir @DRMCKP Your suggestion is noted and forwarded to @CptmSer and @ccmserkol .

@drm_kir @DRMCKP महोदय पिछले डेढ़ बर्ष से 28181/82 कटिहार-टाटा लिंक एक्सप्रेस बंद है,जबकि इसका जोड़ीदार ट्रेन 08181/82 थावे-टाटा एक्स शान से चल रही है सर, कटिहार,खगड़िया होकर जसीडीह,आसनसोल आने जाने वाली यह एकमात्र ट्रेन है,कृप्या ट्रेन का परिचालन पुनः प्रारंभ करें| @GMSERAILWAY

@GMSERAILWAY @RajeshK64359969 @serailwaykol @drmrnc Your suggestion has been noted by this office and shall be examined thoroughly. If found feasible, the same shall be forwarded to relevant department for appropriate and necessary action.

@RajeshK64359969 @serailwaykol @drmrnc Your suggestion is being noted and forwarded for further examination @ccmserkol

@Satchitanand7 @GMSERAILWAY @HemantSorenJMM @INCJharkhand @sabitamahatoJMM @CptmSer As per Rly Bd's directive for withdrawal of stoppages of non-popular category, extensive review was conducted over Indian Rly to identify such stations. Consequently CNI was identified as non-popular stoppage in respect of Train no. 02896/95(earlier 22892/91) and hence withdrawn.

@SujeetT59438221 @GMSERAILWAY @Jeetend44058055 @drmrnc @serailwaykol @CptmSer At present 08311 SBP to MUV SPL is running biweekly via RNC & BSB. It is in operation from RNC on wednesday & sunday . However, extention of service of the said train is a policy matter to be decided by Rly. Bd.

@GMSERAILWAY @Jeetend44058055 @drmrnc @serailwaykol @ccmserkol @CptmSer Sir, Ranchi - varanasi express ko chalu kar gorakhpur tak chalaaya jaye. Please🙏

Ranchi chopan express ko avilamb chalu kare. @drmrnc @GMSERAILWAY @serailwaykol

@gauravbhartiya @GMSERAILWAY @RailwaySeva @drmrnc Your complaint has been investigated in depth. An identical complaint was lodged by you in CPGRAM portal vide ref no. MORLY/E/2021/07630. On this regard a reply has sent to you on 19.06.21 and also on 24.06.21 via e-mail by this Railway.The same stands good as of now.

@GMSERAILWAY @RailwaySeva @drmrnc @ccmserkol Sir, it's not resolved yet. Poor people's class coaches departed today itself, whereas Rich people's AC class coaches will depart tomorrow. It's true that this world is only for RICH people to live. 😞 It's 9th month of this grievance, but Commercial department is hardly bothered

@RailwaySeva @drmrnc Till final chart preparation, it's available to book 325 seats in CURRENT. But, as HTE - PNBE is fully consumed upon first charting, as soon as final charting is done - All those 325 available seats turn into "Not Available" and after 19:25 - Train Departed.

@GMSERAILWAY @sunausarkar @narendramodi @PiyushGoyal @PiyushGoyalOffc @RailMinIndia @GMSRailway @GMSECR @GM_NRly @Gmwrly @GM_ECRly @GMNCR1 @gmscrailway @gmner_gkp @AshwiniUpadhyay @Railwhispers @rashtrapatibhvn This particular case is not pertains to SER jurisdiction. However, it is a Policy matter to be decided by Railway Board.

@sunausarkar @narendramodi @PiyushGoyal @PiyushGoyalOffc @RailMinIndia @GMSRailway @GMSECR @GM_NRly @Gmwrly @GM_ECRly @GMNCR1 @gmscrailway @gmner_gkp @AshwiniUpadhyay @Railwhispers @rashtrapatibhvn Concern raised is a policy matter of Railway Board. Noted and forwarded to @ccmserkol.

Dilip Kumar Ji will be remembered as a cinematic legend. He was blessed with unparalleled brilliance, due to which audiences across generations were enthralled. His passing away is a loss to our cultural world. Condolences to his family, friends and innumerable admirers. RIP.

@drmhowrah @ShaikFa37594622 @SrDCMSC @drmsecunderabad @ccm @PiyushGoyal you are requested to claim to Dy.CCM/Claims,S.E.Railway,1st floor,3,koilaghat st.,kolkata-700001 after collecting short certificate from parcel office HWH.

@ShaikFa37594622 @SrDCMSC @drmsecunderabad @ccm @PiyushGoyal @ccmserkol PLEASE CLAIM FOR COMPENSATION TO CCM / SOUTH EASTERN RAILWAY AFTER COLLECTING SHORT CERTIFICATE FROM PARCEL OFFICE HOWRAH @ccmserkol

@SrDCMSC @drmdelhi @drmgtl @RailwaySeva @RailMinIndia @Srdcmgtl today booked parcel from Delhi to Raichur-RC, RR : 2012-461987 attached as such it's EMERGENCY ESSENTIAL MEDICINE make movement at the earliest & look in that it has to reach RC on time. Pravesh 9845652264

@GMSERAILWAY @ChakraAvijit @RailwaySeva @RailMinIndia @PiyushGoyal @DRMCKP @DRMCKP @drmkgp May kindly look into the matter.

@ChakraAvijit @RailwaySeva @RailMinIndia @PiyushGoyal @DRMCKP @ccmserkol for information and necessary action.

@RailwaySeva @RailMinIndia @PiyushGoyal @drmckp PNR-6810319454 Trn:02830 Dt:07-03-21 There is too much crowd inside train Passengers traveling with W/L tickets which is banned as per covid guidelines Also very poor control by GRP/RPF at all stations to follow Covid guidelines

@drmhowrah @Shekharbhaig @RailMinIndia @PiyushGoyal @PiyushGoyalOffc The train 02245 HWH-YPR spl the final chart prepared on the previous night within 9 p.m. from HWH(as per extant rule). However, the said train arrived BBS at 16:20 and the final chart also prepared 4 hours before the arrival of the train at BBS .

@Shekharbhaig @RailMinIndia @PiyushGoyal @PiyushGoyalOffc FORWARDED TO @ccmserkol

@ongole_railfan @DRMCKP @drmvijayawada @drmsbc @SWRRLY @RailMinIndia @PiyushGoyal @magunta_msr @gmscrailway @SCRailwayIndia @serailwaykol As per ZBTT issued by Operating dep. stoppages of both directions at Ongole have been withdrawn /eliminated which has been approved by Rly. Bd. It may be forwarded to CPTM/GRC for further action.

@DRMCKP @drmvijayawada @drmsbc @SWRRLY @RailMinIndia @PiyushGoyal @magunta_msr @gmscrailway @SCRailwayIndia @serailwaykol @ccmserkol 02889 timings in irctc r wrongly updated b/n vskp-gdr , and adding of ongole stop on both sides as per 12889/90 .please rectify timings and stops as per below ,as per irctc train can't cover bza to vskp in 4.40 hrs also bza to tpty its showing 7.30 hrs ,my view.

Train No. 02889/02890 TATA-YPR-TATA Festival Special Express stoppages has been provided at ONGOLE (OGL) in both the Directions . @SWRRLY @RailMinIndia @PiyushGoyal

@drmhowrah @DRMKhurdaroad @SunnyPr50887957 @eastcoastrail @RailMinIndia @drmwat_ecor @serailwaykol @drmsambalpur @drmkgp @drmvijayawada @SWRRLY @SCRailwayIndia @EasternRailway @Se_Railway It has been decided by the competent authority that Train no. 02703 HWH-SC Falaknuma Exp. will be restored/resumed 16/08/2020,17/08/2020,23/08/2020,24/08/2020 with normal schedule departure from HWH stn.

@DRMKhurdaroad @SunnyPr50887957 @eastcoastrail @RailMinIndia @drmwat_ecor @serailwaykol @drmsambalpur @drmkgp @drmvijayawada @SWRRLY @SCRailwayIndia @EasternRailway MATTER PERTAINS TO @Se_Railway @ccmserkol

.@RailMinIndia Lockdown in Bengal will have effect on @eastcoastrail Trains -Services of Spl Trains to be cancelled, partially cancelled & withdrawal of stoppages due to complete lockdown in WestBengal on nominated days in August,2020 as per following- @drmwat_ecor @serailwaykol

@drmhowrah @ravikumar_shah @drmsdah @RailwaySeva @PiyushGoyal @PiyushGoyalOffc @serailwaykol On enquiry it reveals that in Rabindra Sadan booking counter there is sufficient fund. So, the party is advised to get refund therefrom.

@ravikumar_shah @drmsdah @RailwaySeva @PiyushGoyal @PiyushGoyalOffc RABINDRA SADAN UNDER SOUTH EASTERN RAILWAY. MATTER FORWARDED TO @ccmserkol @serailwaykol

@RailwaySeva @PiyushGoyal @PiyushGoyalOffc @drmhowrah @drmsdah sir want to cancel my ticket. Ticket amount is rs 10000 and 12000. But no counter has sufficient cash. Please solve my problem. Last date to cancel ticket is 20.07.2020. Visited 5 counter till date.

@drmkgp @SrDCMSC @drmsecunderabad @NarayanaBiyyal1 @RailwaySeva @drmwat_ecor The said consignment has been referred to concern department. On being traced out the missing consignment, the same will be intimated to you.

@SrDCMSC @drmsecunderabad @NarayanaBiyyal1 @RailwaySeva @drmwat_ecor As per CS (P)/KGP, the said consignment has not yet been received at Kharagpur. Necessary action is being initiated to trace out the missing consignment. Once the missing consignment has been traced out, the recipient will be informed shortly. @ccmserkol

@RailwaySeva sir on May 2nd we booked one box at secunderabad station to Kharagpur station till date not reached the material to destination couple of times I went to sec station to know the status but they are not responding correctly please trace our box here iam attaching slip

@drmkgp @milanroy1981 The matter has been referred to the Railway Board for guidelines whether to grant or to extend the period of the Season ticket. we are unable to process the case as the reply is awaited from Board. Inconvenience caused is deeply regretted.

@milanroy1981 @ccmserkol The matter has been already forwarded to the appropriate authority for taking suitable decision in this regard. As soon as any information received from the concerned authority, it will be intimated shortly @ccmserkol

@ccmserkol @drmkgp I have purchased a three months monthly ticket from kgp to hwh before lockdown. Now my query can I get a refund because I cannot travel during the lockdown period. If I am eligible to get the refund then please tell me the process.

@eastcoastrail @serailwaykol The train concerned pertains to @eastcoastrail and decision on extension to be taken by ECoR considering feasibility and other criteria.

@serailwaykol @ccmserkol to kindly see.

@arunjoshi028 @GMSERAILWAY @drmrnc @maheshpoddarjhr You are requested to e- mail us (dyccm.cp@gmail.com) with a copy of your Refund claim letter duly attaching the proof that the letter has been received by this office ( CCM/ Refund, S.E.Rly. 14 strand Rd. Kol- 700001)

@ccmserkol @GMSERAILWAY @drmrnc @maheshpoddarjhr @ccmserkol my PNR number is 6435021742, train no. 17006, DOJ: 13.10.2019. I have sent through Speed Post on 15.10.2019. pls provide an official mail id so that I can send you the softcopy of the Letter.

@GMSERAILWAY @drmrnc @maheshpoddarjhr kindly look into the matter regarding refund of nom confirmed tickets of Shreya Kumari sent to CCM/ Claims, south eastern railways, kolkata.