Chess ICT

We are pleased to announce the acquisition of highly accredited penetration test provider @armadillosec Ltd. Armadillo are a CREST approved Penetration Testing, Vulnerability Assessment and a STAR and GBEST Attack Simulation testing company. Read more: lnkd.in/dc3PfBGm

@sonicsusie @Ofcom @sonictimbo Hello Susie, This is already being looked into by a member of our Customer Services team for Tim. I will ask them to update you today. Thanks, Dean

@Ofcom Awful treatment and hidden costs, not claimed up front by @chessICT ..can you investigate, please . @sonictimbo

@AlisonsRamblins Hello Alison! Apologies that this hasn't had a response before now but if you can drop us a message with some account details, we're happy to look into this for you. Thanks, Dean

@chessICT I’ve had no business landline for 24 hrs now, when I call you I’m told customer services are investigating & will be in touch, I just want to know what’s happening, please respond 🙏🏻

@RMacrandal Hello Rory, I've just spoken to Natasha in our People Support team and she's confirmed she's received your CV. You can expect a call this afternoon! Good luck! Dean

@RMacrandal Hiya Rory! Thank you for enquiring. I'll speak to a member of our People Support team and have them reach out to you! Thanks, Dean

@chessICT Hi guys, I recently had the Job center forward my CV to you. I was just wondering had there been any updates regarding this. Many Thanks Rory

@MelodyMakersUK Good afternoon Knight, I've followed you on here so you can DM us some account details. We'd like to investigate the issues you're having for you and look forward to the opportunity. Thanks, Dean

Do not deal with @chessICT totally incompetent telecoms company. The staff love hiding behind a phone number without actually dealing with issues been trying to sort out issues with his company for over 5 months. If you value you your business stay away from @chessICT

@jackbarber @Voipfone Hi Jack, Glad to hear we provided all the correct information to make the process as smooth as possible! Thanks, Chess ICT

@alexgageoptom Hi Alex, I Can see that you have since spoken to my colleague Sarah in our customer experience team and she has actioned a divert for you, In the meantime the fault is being investigated by our connectivity team.

@chessICT Tried calling number and can’t get through what option should I use?

We have no phone and no internet at Alex Gage Optometrist in Crosspool @chessICT still today. Please call woodseats branch or call in person to Crosspool. We are here!

@ShirleneLynch13 Hi Shirlene, I'm sorry to hear your bills are not correct, I am however unable to locate your account, Can you please send us a DM with your account details so we can investigate this further for you.

@chessICT Over charging small businesses, takes forever for them to investigate and resolve

@rolandhesz Morning Roland, Not sure how this was missed last week but if you drop me a DM with some account details I'll take a look at this for you! Thanks, Dean

And I'm sorry @chessICT, the ticket wasn't resolved but I have no access to the customer portal, because I am not a customer so I can't "update the ticket". That's one hint.

And now @chessICT claims that @O2 has no idea about what they are talking about. And all I want is that the contract that was terminated last year be terminated, and @chessICT to disappear from my life.

@SunnysideHall @FlintBishop We’d be happy to answer any questions you may have, please use the dedicated contact information on the letter we recently sent. Many thanks Dean /2

@SunnysideHall @FlintBishop Hi, I’m sorry to hear your experience with Chess hasn’t been great. I can see from your account that we’re already in touch, and we hope to resolve the situation quickly. /1

@chessICT please stop instructing #solicitors @FlintBishop to recover payment of subscriptions after we terminated the contract. We are a small #charity without funds to divert to fighting frivolous or vexatious claims.

@StuartIAParkes1 Hi Stuart, I've followed you so you can send us a DM with some account details so we can get one of our engineers to look into this for you. Thanks, Dean

@chessICT Hi i have recently made a new website but when other people try to look at the site it does not show it comes up 404 website not found. the web site was made today 28/05/2022 how do i resolve this issue. Thanks

@FrenchKiwiUK Hi, Frewi. I'm sorry your port-away experience has been unpleasant for you & you have been left without a working number. I would be happy to get this raised and addressed if you can provide further details. Thank you

@chessICT … after 4 months of trying to change providers and port my numbers @chessICT has now cancelled the numbers leaving my business without the phone numbers that I legally own. The unprofessional bullying attitude is outrageous avoid@chessICT at all costs!!!!

@WaxBarLeeds Good morning @WaxBarLeeds, Sorry to hear of your connectivity issues. We have followed you so you can DM us some account details so we can look into this as soon as we can. Kind regards, Dean

@chessICT what’s happing? Got no internet on one of the busiest weeks of the year… no Internet= no card transactions and no music… pretty difficult to run a bar like that! No numbers working either! Sort it out

@ColebourneDave Good afternoon Dave, I assure you this is being looked into. Kind regards, Dean

@chessICT @chessICT Well seeing as you don’t reply on FB and you never return calls. CHESS ICT YOU HAVE DRIVEN ME TO ANTIDEPRESSANTS. If life wasn't so difficult right now for me after the loss of both parents at Xmas, now chess have driven me to antidepressants.

@ColebourneDave Good afternoon Dave, I've raised this issue on your account for you for a member of our Customer Experience team to look into for you. Kind regards, Dean

@chessICT What does it take ! TOM BRAY - RICKY WALKER - PAUL THOMPSON - LIZ O’CONNOR - I Guess it doesn’t matter about driving me into further depression

@BarlowWood Hi @BarlowWood! Not that we're aware but I can see one of our 2nd Line engineers, Dan, is looking into this for you! Kind regards, Dean

@chessICT our broadband has been really shocking over the last week….are you having issues ? 🤷‍♂️

We would like to wish everyone a Happy New Year from all of us at Chess! We want to take the time to celebrate the great people, customers and partners we have at Chess, and we can't wait for another successful year in 2022! 🎆🍾🎉🥳 #NewYear2022 #Celebrations #Success

We would like to wish everyone a Merry Christmas & Happy Holidays from us all here at Chess. 🎄🎁🎉 #Christmas2022 #Festive #HolidaySeason