@UPS Cool. 3 hours in and @UPS solutions are to keep doing the same thing over and over despite the error on their web, or us a fax machine in 2022, or send them a letter via @USPS.
@UPS Hey @UPS, James is past the 2.5 the mark now… he’s been put on hold & transferred in circles constantly. No one is solving a thing or even been helpful. James is a super nice dude, so it’s not him. Favorite line so far - “Why would I have a fax machine?” #YouOweJamesLotsOfBeer
@UPS I’m coming out of my 7 year @Twitter hiatus to let you know that your customer service is horrid. My coworker has spent hrs on the phone getting the runaround. As a #smallbusiness owner - I’m pissed. You’re wasting my employee’s valuable time & sanity. #YouOweJamesLotsOfBeer