CitizensAdvice

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CitizensAdvice

CitizensAdvice

@CitizensAdvice

We are the people’s champion - a charity here for you with practical advice you can really trust, when you really need it. Our team monitors here Mon-Fri, 9-5.

England and Wales Katılım Kasım 2008
3K Takip Edilen99.9K Takipçiler
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CitizensAdvice
CitizensAdvice@CitizensAdvice·
“I love working behind the scenes to make the magic happen” We think our people are pretty special. People like Leanne from Citizens Advice Liverpool. Leanne is a people’s champion. Read Leanne’s story ⤵️ wearecitizensadvice.org.uk/leanne-champio…
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CitizensAdvice
CitizensAdvice@CitizensAdvice·
With global instability threatening further price shocks, we expect more people could be pushed into debt. We're calling for: 1️⃣ better-targeted support for people struggling most with energy bills 2️⃣ help with soaring rent costs 3️⃣ speeding up action to get people out of debt
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AbROTL
AbROTL@ab_rotl·
@Nike @puma I need support because I’m getting nowhere. I didn’t receive my order, didn’t sign for it, and the photo isn’t my door. Nike closed the case without a proper investigation. This has caused a lot of stress. @CitizensAdvice @WhichUK can you help me get this resolved?
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AbROTL
AbROTL@ab_rotl·
@Nike @NikeService @CitizensAdvice @WhichUK @BBCWatchdog I need urgent help. I live with severe depression, anxiety & PTSD, and this situation is making things worse. My order C01571188887 (£924.88, shipped 08 March 2026) was “marked delivered” but I NEVER received anything.
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Alistair
Alistair@AlistairApelabs·
@CitizensAdvice when a bot tells you it’s sorry every minute for over twenty minutes you begin to think, is it really sorry? Of course it’s not, it’s not even human!
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CitizensAdvice
CitizensAdvice@CitizensAdvice·
🌡️ If you use alternative fuels such as oil, coal or wood to keep your home warm - you might be able to get extra help if you can't afford to buy fuel. Check our online advice to find out more ⤵️ bit.ly/3ZzCXOV
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CitizensAdvice
CitizensAdvice@CitizensAdvice·
If you can’t settle your complaint directly with a financial business and feel you’ve been treated unfairly, the @financialombuds can help. They’re here to give you a free, fair and final answer. Learn more ⤵️ bit.ly/4thHZ1p #FreeFairFinal
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ChrisMandara
ChrisMandara@naughtynell101·
Just ordered a parcel from #ebay which was delivered by #evri which never arrived. It was dumped in a driveway shared by 5 houses. Apparently, I am not entitled to a refund as it was delivered in my 'general area.' #citizensadvice?
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𝐍𝐀𝐓𝐀𝐒𝐇𝐀 𝐒𝐓𝐄𝐀𝐃
Now told to wait a further 5 working days 🤦🏻‍♀️ @Dyson @DysonUK absolutely shocking
𝐍𝐀𝐓𝐀𝐒𝐇𝐀 𝐒𝐓𝐄𝐀𝐃@_natashastead

@Dyson I’ve offered a fair and practical compromise to resolve this quickly, but this continues to be ignored in favour of scripted responses. @WhichUK @BBCWatchdog @MartinSLewis – this doesn’t feel like a reasonable way to handle a customer issue.

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CitizensAdvice
CitizensAdvice@CitizensAdvice·
🚨 You might be able to pay less council tax or not pay it at all depending on your circumstances. You might be able to get: ✔️ Discounts - for example, for a single person ✔️ Council Tax Reduction (CTR) if you have low income Find out more ⤵️ bit.ly/40zFbkH
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Nicole
Nicole@Nicole42996763·
@CitizensAdvice Two months in a row my claimed Pension Credit has not gone into my account. No reason. Cam you help please
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Tamara G
Tamara G@wacgirl·
@CitizensAdvice how do I get @SerenataFlowers to refund me when they have failed to make a delivery for me that was ordered one week in advanced and I paid extra £4.99 for postage to have it guaranteed?
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CitizensAdvice
CitizensAdvice@CitizensAdvice·
Looking for a new job? 📝 You’ll usually need a reference from your old employer - this has to be accurate and fair. It may only say what your job title was and when you worked there, but could include facts like if you’ve been dismissed. More info ⤵️ bit.ly/4rBmjvI
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KT2shoes
KT2shoes@Kaztastic·
@CitizensAdvice please can you advise me how to deal with @cultbeauty who I can evidence are actively scamming customers, me specifically, out of fully justified refunds. @BBCWatchdog do you have any other instances of customers being mall treated by this company?
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CitizensAdvice
CitizensAdvice@CitizensAdvice·
As the energy market changes, many people are understandably worried about what it could mean for their bills at home. If you're feeling uncertain, you’re not alone - our advice could help you understand your options and get support if you need it ⤵️ bit.ly/2xoFgco
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